The Ninja Selling Podcast Matt Bonelli and Garrett Frey

Matt and Garrett kick off today’s discussion by reflecting on the personal satisfaction derived from completing DIY projects, such as Garrett's kitchen remodel, and use that as a springboard into their examination of the art of connecting with ideal clients. By utilizing compelling fishing analogies, they make the intricate process of client segmentation and engagement both understandable and engaging, offering listeners actionable advice on targeting and communicating effectively to foster business growth.
As the episode unfolds, it delves deeper into practical strategies for real estate professionals, emphasizing the importance of narrowing focus and customizing communication to meet the specific needs of different market segments. Our hosts share some personal stories that underline the necessity of authenticity and trust in building robust professional networks, and they share techniques to maintain frequent and meaningful interactions, ensuring a steady growth in client relationships. Finally, they reiterate the transformative impact of genuine interest in others, which not only enriches professional interactions but also paves the way for substantial and lasting business relationships. Join Matt and Garrett as they explore the essence of mastering client interactions and enhancing personal productivity within the real estate sector. 
Many more treasures can be found by joining the close to 16000 other Ninjas with all levels of experience who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.
 
Episode Highlights:
Celebrating small victories
Strategies to identify, and effectively communicate with, ideal customers
Focusing client interactions to improve the efficacy of business networks
Customer engagement techniques and tailoring them to different market segments
Anecdotes regarding genuine interactions and trust-building within professional networks
Keeping communication with clients frequent and meaningful
The power of genuine interest in others for building enduring professional relationships
 
Quotes:
"If you're sitting there thinking, “Gosh, I'm not getting the deals that I want,” well, then we need to fish in a different part of the ocean."
"You're trying to fish the entire ocean...you are spread so thin across this entire area that you can't be effective at all."
"In the San Francisco Bay, we can go fishing for shark, bass, sturgeon...they're all interested in different bait."
"If it's feeling forced or uncomfortable, if you can feel that it's forced on their end, it's probably your energy."
"The most interesting man in the room is the one that is most interested in everyone else."
 
Links:
www.TheNinjaSellingPodcast.com
Email us at TSW@TheNinjaSellingPodcast.com
Leave a voicemail at (208) MY-NINJA
 
Ninja Selling
www.NinjaSelling.com
@ninjasellingofficial
 
Ninja Coaching:
www.NinjaCoaching.com
@ninja.coaching
 
Ninja Events
www.NinjaSelling.com/Events
 
Garrett
garrett@ninjacoaching.com
@ninjaredding
 
Matt
matt@ninjacoaching.com
@matthewjbonelli
 
The Ninja Selling Podcast Facebook Group
Ninja Coaching Book Study
Ninja Mastery
Ninja Selling by Larry Kendall
 

Matt takes a brief break from contemplating his next vehicle purchase to join Garrett in exploring  the phenomenon where agents and individuals choose to cling to perceived life preservers or safety nets in their lives, which, while they may keep them ‘afloat’, can actually hinder their overall growth. Through analogies and real life examples, our hosts highlight the importance of letting go of what no longer serves to pave the way for new opportunities and successes. Together, they encourage listeners to step out of their comfort zones, noting that the waters of change are often shallower and less daunting than they appear.
Employing personal stories from real estate professionals who have embraced change to thrive in their careers, Matt and Garrett emphasize the mirroring challenges and growth experienced in personal and professional aspects of life. They proceed to offer practical advice on adopting small, actionable skills that lead to breakthrough results, urging the listeners to engage further through their Facebook group and access additional resources on the Ninja Selling platform. In essence, today’s episode not only shifts perspectives but also inspires actionable change, proving that embracing growth and letting go of false securities are crucial for achieving success in both real estate and life.
So many more great ideas and some powerful community engagement can be found by joining the close to 16000 other Ninjas with all levels of experience who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.
 
Episode Highlights:
The impact of outdated business practices and problematic listings on professional growth
Letting go of what no longer benefits you to welcome new opportunities
Real-life scenarios where real estate professionals thrived by embracing change
How personal challenges often reflect professional hurdles, and how overcoming these can spur significant growth
Small, subtle skills that can lead to major results in both professional and personal life
Joining the Ninja Selling Podcast community on Facebook and accessing further resources and training through the Ninja Selling platform
 
Quotes:
"Sometimes what we think is saving us is actually drowning us."
"When you let go of the branch, you might find solid ground just below your feet."
"The water's not that deep—just put your feet down and you'll see."
"Holding on too long to the wrong things can keep you from swimming towards the right ones."
"Change is not just about letting go, but about moving forward to new opportunities."
"Ride the wave of change rather than letting the currents dictate where you go."
 
Links:
www.TheNinjaSellingPodcast.com
Email us at TSW@TheNinjaSellingPodcast.com
Leave a voicemail at (208) MY-NINJA
 
Ninja Selling
www.NinjaSelling.com
@ninjasellingofficial
 
Ninja Coaching:
www.NinjaCoaching.com
@ninja.coaching
 
Ninja Events
www.NinjaSelling.com/Events
 
Garrett
garrett@ninjacoaching.com
@ninjaredding
 
Matt
matt@ninjacoaching.com
@matthewjbonelli
 
The Ninja Selling Podcast Facebook Group
Ninja Coaching Book Study
Ninja Mastery
Ninja Selling by Larry Kendall
 

The absolutely essential topic of enhancing service and adding value with clients is not only increasingly critical in today's competitive market, it’s also the focus for today’s crucial episode. Reflecting upon what they are seeing among agents these days, Matt and Garrett have chosen to discuss the importance of transitioning from traditional sales-driven tactics to Ninja’s service-oriented approach that prioritizes empathy, detailed planning, and client care. They explore the transformative impact of exceptional service on real estate transactions, illustrating through anecdotes how real estate agents can significantly enhance their client interactions and outcomes by focusing on the clients' needs and experiences rather than on closing deals.
Our hosts go on to offer practical strategies for real estate professionals to elevate their service levels, even in challenging market conditions. Key points discussed include joining the Ninja Selling Podcast Facebook group for community engagement and idea exchange, the importance of asking thoughtful questions to understand client needs, and real-world examples of clients expressing appreciation for enhanced services. The episode encourages agents to adopt a consultative approach that fosters long-term client relationships and to view themselves as facilitators of smooth transactions, not just salespeople. This shift not only differentiates agents in the market but also opens up opportunities for building lasting relationships, truly adding value that transcends the mere act of selling.
As mentioned above, so many great ideas and some powerful community engagement can be found by joining the close to 16000 other Ninjas with all levels of experience who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.
 
Episode Highlights:
Boosting client service
The power of questions
Celebrating client satisfaction
From sales to service
Empathy in real estate
Redefining the agent's role
Client-centric strategies
 
Quotes:
"This is a crucial topic, particularly right now in this environment, that we're going to get to go down."
"How do I take care of my people better? How am I going to handle this time right now to raise my level of service that I'm providing?"
"I mean, this is a service industry. And yes, we're called salespeople because a component of what realtors do is selling and negotiating. But the primary thing that we do is we serve buyers and sellers."
"People want this. They want somebody to take care of them. They want somebody who cares.”
 
Links:
www.TheNinjaSellingPodcast.com
Email us at TSW@TheNinjaSellingPodcast.com
Leave a voicemail at (208) MY-NINJA
 
Ninja Selling
www.NinjaSelling.com
@ninjasellingofficial
 
Ninja Coaching:
www.NinjaCoaching.com
@ninja.coaching
 
Ninja Events
www.NinjaSelling.com/Events
 
Garrett
garrett@ninjacoaching.com
@ninjaredding
 
Matt
matt@ninjacoaching.com
@matthewjbonelli
 
The Ninja Selling Podcast Facebook Group
Ninja Coaching Book Study
Ninja Mastery
Ninja Selling by Larry Kendall
 

Matt and Garrett are back with another short and sweet episode, and this time they breathe new life into real estate marketing by demonstrating how a simple postcard can become a cornerstone of building strong client relationships. Tackling the misconception that frequent communication equals ‘spam’, they instead advocate for a strategic delivery of valuable content that fosters familiarity and trust.
Our hosts emphasize the importance of diversifying communication methods with the key lying in the quality and relevance of the content itself. Noting that the goal of such communication is to educate, entertain, or evoke emotions, allowing agents to connect with clients on a deeper level, Matt and Garrett encourage experimentation with various communication strategies. The episode emphasizes the fact that it's all about delivering value in every touchpoint, encouraging agents to prioritize a client-centric approach and explore diverse content types so they can stand out in the competitive market.
Learn more about successful communication strategies by joining the close to 16000 other Ninjas with all levels of experience who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.
 
Episode Highlights:
Reevaluating the value of postcards as an essential strategy
Insights on customizing communication approaches
Delivering content that is both valuable and pertinent to the client's interests and needs
Motivation for real estate agents to amplify their communication efforts
Ensuring that increased contact fosters familiarity rather than annoyance
Injecting creativity into marketing efforts
The positive effects of consistent, meaningful content on fostering client trust
Success stories regarding the power of postcards and other innovative marketing tactics
Finding the most effective way to engage your specific audience
 
Quotes:
"I am always reminded that all of this comes back to communication with people, connection with people, relationships with people."
"I've just doubled down on my phone calls this year...and the conversations are leading to incredible referrals."
"So many agents have this fear of sending too much information to people... if you focus on the value, then the frequency doesn't really become an issue anymore."
"Marketing will not take the place of your live interactions... you cannot get out-personalitied."
"I really leaned into my postcards... all of a sudden, my phone started ringing like crazy."
"It's not just mail for the sake of mail... it's proof of concept type mail that makes people say, “I have confidence in this person.”"
 
Links:
www.TheNinjaSellingPodcast.com
Email us at TSW@TheNinjaSellingPodcast.com
Leave a voicemail at (208) MY-NINJA
 
Ninja Selling
www.NinjaSelling.com
@ninjasellingofficial
 
Ninja Coaching:
www.NinjaCoaching.com
@ninja.coaching
 
Ninja Events
www.NinjaSelling.com/Events
 
Garrett
garrett@ninjacoaching.com
@ninjaredding
 
Matt
matt@ninjacoaching.com
@matthewjbonelli
 
The Ninja Selling Podcast Facebook Group
Ninja Coaching Book Study
Ninja Mastery
Ninja Selling by Larry Kendall
 

As they join everyone else everywhere in waiting and watching to see what exactly is going to happen with the recently announced settlement, Matt and Garrett explore some innovative approaches, strategic partnerships, and opportunities to experiment that this recent development in the real estate world presents. Together, they unpack some creative solutions highlighting the power of thinking outside the box and embracing a growth mindset for exceptional client results.
Our hosts detail how, by focusing on community (like the vibrant Ninja Selling group) and adapting to new market realities, agents can stay ahead of the curve. They emphasize the importance of a forward-thinking approach and surrounding yourself with like-minded professionals, noting that collaboration and leveraging collective knowledge are key to crafting winning strategies. Ultimately, today’s podcast champions the idea that real estate professionals can navigate any such challenge that may arise, turn it into an opportunity, and, with creativity, strategic planning, and community engagement, they can not only stand out but also drive remarkable results.
Don’t forget that community can definitely be found by joining the close to 16000 other Ninjas with all levels of experience who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.
 
Episode Highlights:
Offering a 4% buyer co-op side to enhance listings and foster competitive advantage
Incentives used by builders and agents to meet market demands and benefit both buyers and sellers
The emergence of diverse business models as a response to market changes
Open discussions on compensation between agents and clients
Promoting a community of forward-thinking professionals
The value of documenting and sharing effective strategies
Not just reacting to market shifts but proactively shaping practices through ingenuity and strategic planning
 
Quotes:
"There's incredible opportunity out here if we open up our eyes and look around."
"We're watching a lot of agents, a lot of people, that are seeing this as negative. They're looking at this as something that is happening to us."
“I will say I have a lot of great people that I coach that are saying things like, “I'm releasing the energy on it. I'm moving forward with my business. I can't spend any more time worried thinking about it.”
"This is where we really need to own this, going into this marketplace."
“At the end of the day, people will pay for your services. They’ve just got to understand what your services are.”
 
Links:
www.TheNinjaSellingPodcast.com
Email us at TSW@TheNinjaSellingPodcast.com
Leave a voicemail at (208) MY-NINJA
 
Ninja Selling
www.NinjaSelling.com
@ninjasellingofficial
 
Ninja Coaching:
www.NinjaCoaching.com
@ninja.coaching
 
Ninja Events
www.NinjaSelling.com/Events
 
Garrett
garrett@ninjacoaching.com
@ninjaredding
 
Matt
matt@ninjacoaching.com
@matthewjbonelli
 
The Ninja Selling Podcast Facebook Group
Ninja Coaching Book Study
 

Matt and Garrett are back to tackle the often-undervalued aspects of time and expertise in the real estate world, calling on industry professionals to spotlight these elements in their offerings, going beyond mere cost to reveal the deeper benefits of their work. By leveraging the individual coaching and community engagement offered by Ninja Selling, they highlight how recognizing and conveying the significance of saving time and offering expert advice can revolutionize client interactions. Packed with insightful stories and analysis, their discussion underscores the critical role these factors play in differentiating real estate services.
Expanding the conversation, they explore how prioritizing time over money can have far-reaching effects in both work and life, encouraging a reassessment of personal time investment. They point to how services like Uber have shifted expectations towards convenience and efficiency, drawing a parallel to real estate where clear, time-efficient practices can greatly satisfy clients. In our fast-moving society, Matt and Garrett suggest that real estate agents have an unparalleled opportunity to stand out by demonstrating how their services gift clients with time to concentrate on their priorities. It’s time for real estate professionals to confidently express the comprehensive value they bring and enhance not only property transactions but also clients' overall life quality.
Both value and quality can be found by joining the more than 15,000 other Ninjas with all levels of experience who collaborate, ask and answer questions, network, and more in the Ninja Selling Podcast group on Facebook at Ninja Selling Podcast Facebook. Leave a voicemail at 208-MY-NINJA if you’d like to offer more direct feedback. Be sure to check out Ninja Selling Events for upcoming installations and other events, and if you’d like personalized help in achieving your goals, visit Ninja Coaching to connect with one of our fantastic coaches.
 
Episode Highlights:
Challenging real estate professionals of all levels to reevaluate the intrinsic value they bring
The critical role of time savings and expertise in enhancing value propositions for real estate transactions
The importance of effective communication and the impact of coaching in helping agents express their unique offerings
Comparisons between consumer expectations in the real estate sector and the service model of companies like Uber
Significantly improving clients' lives by saving them time
Recognizing and communicating the broader value of services
The necessity for real estate agents to adapt and showcase their ability to meet contemporary consumer expectations
 
Quotes:
"We are in a time and an age in our world that time is more valuable than money."
"It's amazing to me how often, Matt, time is left out of the equation."
"Time and money get confused a lot about what's more valuable."
"For most of them, they have more money than they have time."
"It's not just giving you time back, but quality time back in your world.”
 
Links:
www.TheNinjaSellingPodcast.com
Email us at TSW@TheNinjaSellingPodcast.com
Leave a voicemail at (208) MY-NINJA
 
Ninja Selling
www.NinjaSelling.com
@ninjasellingofficial
 
Ninja Coaching:
www.NinjaCoaching.com
@ninja.coaching
 
Ninja Events
www.NinjaSelling.com/Events
 
Garrett
garrett@ninjacoaching.com
@ninjaredding
 
Matt
matt@ninjacoaching.com
@matthewjbonelli
 
The Ninja Selling Podcast Facebook Group
Ninja Coaching Book Study
Ninja Mastery
Ninja Selling by Larry Kendall