13 min
213. Pricing pushback: managing client sticker shock Resilient by Design with Rebecca Hay
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- Business
In this episode I dive into an ordeal every designer deals with at some point in their business - the client pricing pushback!
My short and simple answer is: get ahead of it and communicate everything early and often!
Through the episode I share exactly why I believe that early communication about pricing is the key to facing this objection head-on and lessons I’ve learned the hard way over the years. I dive into specific ways to keep your message clear and upfront, how to showcase your worth using your promotional materials and client facing documents, and of course why charging for your consultation is another way to pre-qualify your clients and set clear expectations about the level of service you’re offering.
Because the pricing pushback is so common when we’re starting a business, I include a few ways of how to handle it; what to say and what not to say so that you can commit to clients to align with your value and understand your worth.
This episode is sponsored by Devix Kitchens & Abacus Furniture.
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
In this episode I dive into an ordeal every designer deals with at some point in their business - the client pricing pushback!
My short and simple answer is: get ahead of it and communicate everything early and often!
Through the episode I share exactly why I believe that early communication about pricing is the key to facing this objection head-on and lessons I’ve learned the hard way over the years. I dive into specific ways to keep your message clear and upfront, how to showcase your worth using your promotional materials and client facing documents, and of course why charging for your consultation is another way to pre-qualify your clients and set clear expectations about the level of service you’re offering.
Because the pricing pushback is so common when we’re starting a business, I include a few ways of how to handle it; what to say and what not to say so that you can commit to clients to align with your value and understand your worth.
This episode is sponsored by Devix Kitchens & Abacus Furniture.
Download our Free Resources
➡️ Pre-qualify your clients with my Discovery Call Script
➡️ Stay confident from beginning to end with my Consultation Checklist
➡️ Looking for a quick infusion of cash? Grab my 4 easy ways of increasing your revenue
Looking to elevate your business? Learn more about our courses
➡️ Want the complete blueprint to calculate your design fee with confidence and ease? Learn more about my Pricing with Confidence course
➡️ Want to be the first to know when Power of Process is returning? Click to learn more about the business blueprint for interior design firm owners.
➡️Want to be the first to know when the next episode drops? Don't forget to SUBSCRIBE to the Resilient by Design Podcast wherever you listen to podcasts!
13 min