474: The Wow Experience: How Can You Exceed Patient Expectations in Your Practice? | Dr. Michael Sonick The Dental Marketer
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Are you looking to hit the ground running with powerful ground marketing strategies? Our ground marketing course offers a range of actionable steps utilizing local restaurants, gyms, corporate locations, and small businesses in your area! With step-by-step scripts, foolproof plans, and real-time video demonstrations, you'll master the art of effectively engaging with your local community to attract new patients effortlessly.
Click this link to join the community! https://thedentalmarketer.lpages.co/the-ground-marketing-course-open-enrollment/Guest: Michael SonickBusiness Name: Michael SonickCheck out Michael's Media:Website: https://www.michaelsonick.com/Michael's Book - Treating People Not Patients: https://a.co/d/gsHKkx3Email: mike@sonickdmd.comPhone: 203-209-7029Free Course Preview: https://www.michaelsonick.com/freepreviewOther Mentions and Links:Dennis tarnowChristian CoachmanPeter DiamandisBroadway TheaterMonopolyUnreasonable Hospitality - Will GuidaraDanny Meyer Shake ShackEleven Madison ParkGramercy TavernUnion Square CafeZagat ModelAdam GrantThe Wizard of OzBlink - Malcolm GladwellHarvard UniversityInvisalignDavid GarberFrank SpearHost: Michael AriasWebsite: The Dental Marketer Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/Join this podcast's Facebook Group: The Dental Marketer SocietyMy Key Takeaways:
How can you really wow patients, going above and beyond their expectations?What are the keys to hiring, including personality, effective roles, and must-haves?What is the first, and most important step to bringing on effective team members?The 5 core values of Dr. Sonick's practice, and how he implements them.Human to human interaction is irreplaceable when it comes to connecting with patients.The secret sauce Dr. Sonick takes from the restaurant industry to apply to his practice.
Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes! [Click here to leave a review on iTunes]p.s. Some links are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that we have experience with these products/ company, and I recommend them because they are helpful and useful, not because of the small commissions we make if you decide to buy something. Please do not spend any money unless you feel you need them or that they will help you with your goals.Episode Transcript (Auto-Generated - Please Excuse Errors)
Michael Arias: all right, it's time to talk with our featured guest, Dr. Michael Sonic. Michael, how's it going? Michael Sonick: It's going great. Thank you for having me on the show, Michael. Michael Arias: Yeah, definitely. Definitely. I appreciate you coming on. If you don't mind me asking right now, tell us a little bit about your past, your present.How did you get to where you are today? Michael Sonick: Well, I'm a perinatalist. I've been private practice since 1985 and I graduated dental school in 1979. So I'm probably than most of your audience. And I've had a true passion for, you know, working with my hands and also customer service. And so over the course of my 35, 40 years of building a practice, One of the things that resonated with me was really developing great connections with my patients.And my background was in the, not only the furniture business and woodworking, I was a lifeguard, but I also played cocktail piano. I did a lot of work in the restaurant business. So I waited on tables. I was a bartender. I was a busboy. Um, I even was a chef in the kitchen. So in college, every, every summer I would have a job, you know, when I wasn't lifeguarding, I moved over to hospitality. And that was a lot of fun. I met a lot of people and I realized the importance of connecting with, you know, my customers who are people in the restau
Are you looking to hit the ground running with powerful ground marketing strategies? Our ground marketing course offers a range of actionable steps utilizing local restaurants, gyms, corporate locations, and small businesses in your area! With step-by-step scripts, foolproof plans, and real-time video demonstrations, you'll master the art of effectively engaging with your local community to attract new patients effortlessly.
Click this link to join the community! https://thedentalmarketer.lpages.co/the-ground-marketing-course-open-enrollment/Guest: Michael SonickBusiness Name: Michael SonickCheck out Michael's Media:Website: https://www.michaelsonick.com/Michael's Book - Treating People Not Patients: https://a.co/d/gsHKkx3Email: mike@sonickdmd.comPhone: 203-209-7029Free Course Preview: https://www.michaelsonick.com/freepreviewOther Mentions and Links:Dennis tarnowChristian CoachmanPeter DiamandisBroadway TheaterMonopolyUnreasonable Hospitality - Will GuidaraDanny Meyer Shake ShackEleven Madison ParkGramercy TavernUnion Square CafeZagat ModelAdam GrantThe Wizard of OzBlink - Malcolm GladwellHarvard UniversityInvisalignDavid GarberFrank SpearHost: Michael AriasWebsite: The Dental Marketer Join my newsletter: https://thedentalmarketer.lpages.co/newsletter/Join this podcast's Facebook Group: The Dental Marketer SocietyMy Key Takeaways:
How can you really wow patients, going above and beyond their expectations?What are the keys to hiring, including personality, effective roles, and must-haves?What is the first, and most important step to bringing on effective team members?The 5 core values of Dr. Sonick's practice, and how he implements them.Human to human interaction is irreplaceable when it comes to connecting with patients.The secret sauce Dr. Sonick takes from the restaurant industry to apply to his practice.
Please don't forget to share with us on Instagram when you are listening to the podcast AND if you are really wanting to show us love, then please leave a 5 star review on iTunes! [Click here to leave a review on iTunes]p.s. Some links are affiliate links, which means that if you choose to make a purchase, I will earn a commission. This commission comes at no additional cost to you. Please understand that we have experience with these products/ company, and I recommend them because they are helpful and useful, not because of the small commissions we make if you decide to buy something. Please do not spend any money unless you feel you need them or that they will help you with your goals.Episode Transcript (Auto-Generated - Please Excuse Errors)
Michael Arias: all right, it's time to talk with our featured guest, Dr. Michael Sonic. Michael, how's it going? Michael Sonick: It's going great. Thank you for having me on the show, Michael. Michael Arias: Yeah, definitely. Definitely. I appreciate you coming on. If you don't mind me asking right now, tell us a little bit about your past, your present.How did you get to where you are today? Michael Sonick: Well, I'm a perinatalist. I've been private practice since 1985 and I graduated dental school in 1979. So I'm probably than most of your audience. And I've had a true passion for, you know, working with my hands and also customer service. And so over the course of my 35, 40 years of building a practice, One of the things that resonated with me was really developing great connections with my patients.And my background was in the, not only the furniture business and woodworking, I was a lifeguard, but I also played cocktail piano. I did a lot of work in the restaurant business. So I waited on tables. I was a bartender. I was a busboy. Um, I even was a chef in the kitchen. So in college, every, every summer I would have a job, you know, when I wasn't lifeguarding, I moved over to hospitality. And that was a lot of fun. I met a lot of people and I realized the importance of connecting with, you know, my customers who are people in the restau