ABA Banking Journal Podcast American Bankers Association

Brent Beardall thinks bankers need to be more comfortable with risk. “We’re not out there taking crazy risk, but my point is don’t be afraid to fail,” says the president and CEO of WaFd Bank, based in tech-focused Seattle. “If you’re going to fail: fail quickly, fail small. That’s the two requirements I have, because if you’re not failing, you’re not trying hard enough.”
In the latest episode of the ABA Banking Journal Podcast — sponsored by Alkami — Beardall discusses technology experiments that didn’t work, and those that did. He discusses the bank’s tech lab subsidiary Archway Software and its combined voice- and phone-based authentication for wire transfers.
Beardall discusses WaFd’s commercial real estate portfolio, which he notes is majority “stabilized multifamily, which is the safest asset class that we or any bank can make.” Office buildings — the most distressed CRE asset class — account for just 4% of WaFd’s portfolio, Beardall says, noting that CRE is a big and diverse sector beyond the office headlines.
Finally, Beardall talks about his remarkable personal story of surviving a deadly plane crash in early 2023. “You’re flying on a jet airplane to go to the Rose Bowl, and all of a sudden you go from being pretty good to fighting for your life and you realize just how vulnerable you are and how precious life is because it can change in a heartbeat,” he says. “People that I competed with, bankers that I would compete with, they set it all aside and said, “Let’s focus on helping each other.’ We have a lot more in common than we have in terms of differences, and let’s give equal weight to what we have in common and work together for the collective good.”

“I need people who understand technology and the business more than I need people who understand compliance,” says Greg Imm, who recently retired as chief compliance officer at M&T Bank. “I can teach them compliance. I cannot teach them technology. We are paying much more attention on what is going on in technology that never existed five, six years ago.”
The latest episode of the ABA Banking Journal Podcast — sponsored by Alkami — features part two of a two-part conversation with Imm and David Kelly, retiring chief risk officer at Denver-based FirstBank. At ABA’s Risk and Compliance Conference in Seattle, Kelly was awarded the Distinguished Service Award for Risk, and Imm was honored with the Distinguished Service Award for Compliance.
In part two, Kelly and Imm discuss the role of technology in the compliance and risk disciplines, how they hire and coach talent, and their involvement with ABA and other professional development providers over their careers.
This episode is presented by Alkami.
Listen to part one of this conversation.

In a time of heightened regulatory risk and business challenges, “that’s where the risk professionals become very important,” says David Kelly, CERP, who recently retired as chief risk officer at Denver-based FirstBank. “Those relationships across business lines, because the risk will flow across those business lines, and getting stakeholders together to have those conversations.”
The latest episode of the ABA Banking Journal Podcast — sponsored by Alkami — features part one of a two-part conversation with Kelly and Greg Imm, the retired chief compliance officer at M&T Bank and Fifth Third Bank. At ABA’s Risk and Compliance Conference in Seattle, Kelly was awarded the Distinguished Service Award for Risk, and Imm was honored with the Distinguished Service Award for Compliance.
In part one, Kelly and Imm discuss their experience across different institutions — Kelly spent most of his career at FirstBank, while Imm worked at numerous large and regional banks as well as the Federal Reserve Bank of San Francisco. They also discuss the evolving role of technology in risk and compliance professionals and how soft skills contribute to risk and compliance career development.
This episode is presented by Alkami.

On the latest episode of the ABA Banking Journal Podcast — sponsored by Biz2X — Anthony Sharett, president of Pathward N.A., discusses how his FDIC-insured bank works alongside depository institutions to expand offerings that enhance financial inclusion and reach the unbanked. Sharett discusses Pathward’s reloadable co-branded prepaid card business — which can help a bank offer a Bank On-certified account — as well as its gift card business line. Sharett discusses how Pathward uses a design thinking approach to work with its bank clients to “co-create” products. “There are lots of banks out there that are providing valuable services to customers, providing solutions, providing products that they need, but is there a gap?”
He also talks about new areas where Pathward is branching out, including commercial finance solutions like merchant services, and working capital. “As we think about financial inclusion and financial education and bringing people through that journey of creditworthiness, we are excited about the credit builder product for small and midsize businesses, which are really those entrepreneurs that are the backbone of how we just expand commerce in the United States,” he says.
During the conversation, Sharett also talks about his own background in bank leadership as an attorney who rose up the ranks on the risk and compliance side of banking, and he discusses how Pathward, formerly known as Metabank, developed its new brand when it sold its trademarks to newly renamed Meta Platforms.
This episode is presented by Biz2X.

What’s new with Small Business Administration lending this year, and how can bankers maximize the value of the SBA loan guaranty programs? On the latest episode of the ABA Banking Journal Podcast — sponsored by Biz2X — Erik Daniels of U.S. Bank, the nation’s fourth-largest SBA originator by number of loans, talks about how U.S. Bank builds SBA into its overall business banking strategy.
Daniels highlights the role of SBA lending in making efficient use of capital, mitigating risk, providing more tailored solutions to businesses and driving Community Reinvestment Act impact. He also talks about the value the bank gets out of making SBA loans as a portfolio lender, “which gives our customers great opportunity with rate structure, modifications, any flexibility down the road. . . . Being a portfolio owner gives us the optionality to help them in any way that we can to make their experience a good one.”
Daniels also discusses anticipated changes to SBA programs in 2024 and 2025, and he shares insights on the small business outlook from U.S. Bank clients and survey research.
This episode is presented by Biz2X.

Checks have become so marginal that the Federal Reserve’s Survey of Consumer Payment Choice relegates them to a category of “other,” which, along with prepaid cards and money orders accounted for less than 9 percent of all payments in 2022. But checks aren’t entirely dead, with 11.2 billion still written in the U.S. in 2021. Meanwhile, their use by criminals as a vector of fraud has shot up. Which raises the question: The paper check won’t die. Is it time to kill it? This episode of the ABA Banking Journal Podcast — sponsored by Biz2X — sets out to answer that question, with the help of top bankers and experts in the payment space.