27 min

123) #ClarityCalls: How to Build a Customer-Driven Community Banking on Digital Growth

    • Management

How do you build a community of your customers from whom you can gain key insights about your financial brand? 

What obstacles stand in the way?

In today’s Clarity Calls episode, Erin Caldwell , Director of Client Voice at MX , and I dive into these questions to find out how to make Erin’s customer-driven community the best it can be.

In this episode, we discuss:
Erin’s customer-driven community
Ensuring the sturdiness of a community built of competitors
The four C’s of community

You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts , on Spotify , or here .

Listening on a desktop & can’t see the links? Just search for Banking on Digital Growth in your favorite podcast player.

How do you build a community of your customers from whom you can gain key insights about your financial brand? 

What obstacles stand in the way?

In today’s Clarity Calls episode, Erin Caldwell , Director of Client Voice at MX , and I dive into these questions to find out how to make Erin’s customer-driven community the best it can be.

In this episode, we discuss:
Erin’s customer-driven community
Ensuring the sturdiness of a community built of competitors
The four C’s of community

You can find this interview and many more by subscribing to Banking on Digital Growth on Apple Podcasts , on Spotify , or here .

Listening on a desktop & can’t see the links? Just search for Banking on Digital Growth in your favorite podcast player.

27 min