31 min

155: How To Use the Amazon Model to Become Design Architects for Your Business with Shaahin Cheyene Navigating the Customer Experience

    • Entrepreneurship

During the Iranian Revolution of 1978, Shaahin's family had to escape to survive and ended up finally migrating to Los Angeles, California. At 15 years old Shaahin left home with nothing but the clothes on his back and created over a BILLION dollars in revenue by inventing the legendary smart drug known as Herbal Ecstacy. These childhood experiences had a major impact on his perspective of freedom, hard work and entrepreneurship. Later Shaahin went on to invent Digital Vaporization (the forerunner to today's vapes) and start a number of successful businesses with a couple of notable failures.
 
Today, he is the Founder and CEO of Accelerated intelligence Inc, a major Amazon FBA seller with millions in sales, the lead coach at Amazon Mastery where he teaches entrepreneurs how to CRUSH IT! on the Amazon platform and an active YouTube creator.
 
Shaahin is considered one of the leading global minds on what's next in e-commerce, Amazon and the internet. He is described as the “Willy Wonka of Generation X” by the London Observer and Newsweek and is one of the most forward thinkers in business - with his Amazon Mastery Course he acutely recognizes trends and patterns early on the Amazon platform to help others understand how these shifts impact markets and consumer behaviour.
 
Questions
 
Could you share in your own words, a little bit about your journey and how it is that you got to where you are today? Could you share with our listeners for those persons who may be new to this whole Amazon reselling? What are some key things that need to be present for you to be successful in this channel? So, tell us a little bit about the book Billion. What are some things maybe that you've experienced that has helped to kind of manage the customer experience because that does form parts of the customer journey when their expectation is x, but the actual experience is y, how do you go around that? How do you navigate that to kind of come up with still a very good experience? Could you also share with us what's the one online resource, tool, website or app that you absolutely can't live without in your business? Could you also share with us what are one or two books that have had the biggest impact on you? It could be a book that you read a very long time ago or even one that you read recently that has left impressionable mark on you. Could you share with us what's one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. Where can listeners find you online? Do you have a quote or a saying that during times of adversity or challenge, you'll tend to revert to this quote? It kind of helps to get you back on track or get you refocused if for any reason you got derailed. Do you have one of those?    
Highlights
 
Shaahin’s Journey
 
Shaahin shared that they moved to the United States as refugees, political refugees in the 1980s. By the time he was 15, he had started his first business, he left home, left family, no friends, basically sleeping in abandoned buildings, abandoned cars, trying to figure out what to do with himself. He got involved in the electronic music scene, he found a mentor and he invented an alternative to a drug that was very popular at that time called Ecstasy. It became a global phenomenon and by the time he was still in his teens with a grade school education, he had 200 employees, and it created over a billion dollars in revenue.
 
And so, he had 200 employees working for him, he had a lot of customer service people, he knows it's a show about customer service, he knows a lot about that. And from there, he went on to inventing Digital Vaporization technology, all the vapes and eCigs that you see came from technology that he developed and invented and patented. And from there, he went on to master the Amazon landscape. And so, now he teaches people how to create recurring revenue streams by starting

During the Iranian Revolution of 1978, Shaahin's family had to escape to survive and ended up finally migrating to Los Angeles, California. At 15 years old Shaahin left home with nothing but the clothes on his back and created over a BILLION dollars in revenue by inventing the legendary smart drug known as Herbal Ecstacy. These childhood experiences had a major impact on his perspective of freedom, hard work and entrepreneurship. Later Shaahin went on to invent Digital Vaporization (the forerunner to today's vapes) and start a number of successful businesses with a couple of notable failures.
 
Today, he is the Founder and CEO of Accelerated intelligence Inc, a major Amazon FBA seller with millions in sales, the lead coach at Amazon Mastery where he teaches entrepreneurs how to CRUSH IT! on the Amazon platform and an active YouTube creator.
 
Shaahin is considered one of the leading global minds on what's next in e-commerce, Amazon and the internet. He is described as the “Willy Wonka of Generation X” by the London Observer and Newsweek and is one of the most forward thinkers in business - with his Amazon Mastery Course he acutely recognizes trends and patterns early on the Amazon platform to help others understand how these shifts impact markets and consumer behaviour.
 
Questions
 
Could you share in your own words, a little bit about your journey and how it is that you got to where you are today? Could you share with our listeners for those persons who may be new to this whole Amazon reselling? What are some key things that need to be present for you to be successful in this channel? So, tell us a little bit about the book Billion. What are some things maybe that you've experienced that has helped to kind of manage the customer experience because that does form parts of the customer journey when their expectation is x, but the actual experience is y, how do you go around that? How do you navigate that to kind of come up with still a very good experience? Could you also share with us what's the one online resource, tool, website or app that you absolutely can't live without in your business? Could you also share with us what are one or two books that have had the biggest impact on you? It could be a book that you read a very long time ago or even one that you read recently that has left impressionable mark on you. Could you share with us what's one thing that's going on in your life right now that you're really excited about? Either something you're working on to develop yourself or your people. Where can listeners find you online? Do you have a quote or a saying that during times of adversity or challenge, you'll tend to revert to this quote? It kind of helps to get you back on track or get you refocused if for any reason you got derailed. Do you have one of those?    
Highlights
 
Shaahin’s Journey
 
Shaahin shared that they moved to the United States as refugees, political refugees in the 1980s. By the time he was 15, he had started his first business, he left home, left family, no friends, basically sleeping in abandoned buildings, abandoned cars, trying to figure out what to do with himself. He got involved in the electronic music scene, he found a mentor and he invented an alternative to a drug that was very popular at that time called Ecstasy. It became a global phenomenon and by the time he was still in his teens with a grade school education, he had 200 employees, and it created over a billion dollars in revenue.
 
And so, he had 200 employees working for him, he had a lot of customer service people, he knows it's a show about customer service, he knows a lot about that. And from there, he went on to inventing Digital Vaporization technology, all the vapes and eCigs that you see came from technology that he developed and invented and patented. And from there, he went on to master the Amazon landscape. And so, now he teaches people how to create recurring revenue streams by starting

31 min