16 min
23 - Mending Broken Bridges Leadership Ripples with Leah Fink
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- Management
How do you handle the delicate art of mending damaged professional relationships. Even the most well-intentioned leaders can find themselves having caused unintentional but impactful harm. But fear not, this episode is your roadmap to restoring trust, leveraging emotional intelligence, and the transformative power of a heartfelt apology. We unpack the intricacies of issuing apologies that pave the way for genuine healing, while steering clear of common pitfalls that can further fray the fabri...
How do you handle the delicate art of mending damaged professional relationships. Even the most well-intentioned leaders can find themselves having caused unintentional but impactful harm. But fear not, this episode is your roadmap to restoring trust, leveraging emotional intelligence, and the transformative power of a heartfelt apology. We unpack the intricacies of issuing apologies that pave the way for genuine healing, while steering clear of common pitfalls that can further fray the fabri...
16 min