235. Maximizing Profitability Through Effective Operations, with Jhana Li The Innovative Agency

Intro
In this episode, Jhana Li discusses the importance of efficient operations for marketing agencies. She highlights how effective operations can be a competitive advantage and shares insights from her experiences working with small to midsize agencies. Jhana emphasizes the fact that operations should not be seen as a burden or a hindrance, but rather as a way to enhance agility and scale. Tune in to learn how to optimize your agency's operations for greater profitability and success.
 
What you will learn in this episode: 
 
How profitability is directly tied to operational workflow. 
How to integrate artificial intelligence in agency operations. 
The importance of leveraging artificial intelligence in agency leadership. 
How to manage the shifting priorities of agency team members. 
Which technologies are impacting agency operations in 2024. 
 
Bio
Jhana Li first became COO for a 7-figure agency while making her way through North & South America. Later, as COO & Head Operations Coach at Agency Lab, she coached hundreds of companies scaling towards 7 & 8-figures. After seeing countless founders stall out & trap themselves without the proper Operations, Jhana decided to start her own company, Spyglass Ops.
 
Through Operations consulting, recruitment, and training, Spyglass Ops empowers founders to simultaneously scale their businesses while regaining their personal freedom.



Resources:
 
Website: https://spyglassops.com/
LinkedIn Personal: https://www.linkedin.com/in/jhana-li/
LinkedIn Business: https://www.linkedin.com/company/spyglass-ops/
Facebook: https://www.facebook.com/thejhanali