40 min
#256 – How Much Common Sense Is Common with Customer Service? A Shark's Perspective
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- Business
Conversation with Laurie Guest, a keynote speaker, entrepreneur, authority on customer service excellence, and author of “The 10¢ Decision: How Small Change Pays Off Big.”
Conversation with Laurie Guest, a keynote speaker, entrepreneur, authority on customer service excellence, and author of “The 10¢ Decision: How Small Change Pays Off Big.”
40 min