10 min

3 Main Takeaways About the Next Chapter of CX Now Brands Talk

    • Marketing

On September 14, we held our first ever in-person conference in Chicago, and in today’s episode, our host Perri Maxwell Chaikof will share insights from the conversations various CX leaders had about the future of the customer experience.

Join us as we discuss:

Investing in brand experiences
The customer experience vs the customer journey
The power that customer care teams have in an organization

On September 14, we held our first ever in-person conference in Chicago, and in today’s episode, our host Perri Maxwell Chaikof will share insights from the conversations various CX leaders had about the future of the customer experience.

Join us as we discuss:

Investing in brand experiences
The customer experience vs the customer journey
The power that customer care teams have in an organization

10 min