46 min
373: Ethics, Integrity, Trust + Harm In Context Of The BetterHelp Settlement Proposal Therapy Chat
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- Mental Health
Welcome back to TherapyChat! This week, host Laura Reagan, LCSW-C speaks out about a major issue affecting those who use online mental health platforms like BetterHelp and others, and how this breach of public trust is likely to impact trauma survivors and anyone who has been abused or marginalized particularly deeply. Laura reminds listeners that we all have a voice, even when learning about abuse, as horrifying as it is, we are not powerless. In this episode Laura goes through the press release, pointing out important parts and offers some suggestions of what those affected can do.
Laura Reagan, LCSW-C, a trauma therapist located in Maryland, United States, who hosts Therapy Chat Podcast, shares important information that consumers who have used BetterHelp and other online mental health platforms need to know. Laura shares information from a press release sent out by the United States Federal Trade Commission regarding reported violations of privacy protections they claimed they would provide. According to the press release, BetterHelp lied to consumers of its services by telling them that their private mental health information would be kept confidential, while they were allegedly selling data gleaned from the consumers to social media companies and others for profit. Laura reviews the press release and explains what consumers can do, including commenting on the Federal Register post when it is made; claiming a portion of the projected $7.8 Million fine which the Federal Trade Commission proposes to impose on the corporation to punish them for their dishonest practices, according to the press release. Laura advocates for consumers to speak with their BetterHelp therapists, consider contacting attorneys regarding what legal rights they may have to hold BetterHelp accountable for these unethical actions alleged in the press release.
Laura's offering a FREE community call for therapists who working with BetterHelp to hold space for grief, anger, and action. Get more information about this on Laura's Instagram here.
Link to FTC press release: https://www.ftc.gov/news-events/news/press-releases/2023/03/ftc-ban-betterhelp-revealing-consumers-data-including-sensitive-mental-health-information-facebook
Link to full proposed consent order: https://www.ftc.gov/system/files/ftc_gov/pdf/202_3169-betterhelp-consent.pdf
Link to full proposed consent order
Link to FTC blog with more details: https://www.ftc.gov/business-guidance/blog/2023/03/ftc-says-online-counseling-service-betterhelp-pushed-people-handing-over-health-information-broke?
Link to Federal Register https://www.federalregister.gov/public-inspection/current
Therapists, registration is now open to the waiting list for Trauma Therapist Network membership. We now have new membership levels and options for Group Practice Owners and Canadian therapists! Get the details and join the waiting list to receive a registration link for early access and a special discount offer: https://go.traumatherapistnetwork.com/join ! What is TTN? Go here to check it out!
In partnership with the Academy of Therapy Wisdom, I'm excited to invite you to a free webinar offered by my colleague, Juliane Taylor Shore. Jules is a gifted therapist who likes to geek out on neuroscience and then share it in ways that therapists can understand and apply. She’ll do just that in this webinar on Memory Reconsolidation for Anxiety. Register here for free!
Therapists - Attend a free webinar presented by Dr. Janina Fisher. In this recorded webinar, Healing the Shame of our Fragmented Selves, Janina will address helping clients who struggle with shame and self-loathing.
As a special gift, when you register for the free webinar, you’ll also get access to two one-hour trainings from Dr. Fisher so you can learn the foundation of her Trauma-Informed Stabilization Treatment model right away.
Therapists - get free trainings on Energy Work and Spirituality w
Welcome back to TherapyChat! This week, host Laura Reagan, LCSW-C speaks out about a major issue affecting those who use online mental health platforms like BetterHelp and others, and how this breach of public trust is likely to impact trauma survivors and anyone who has been abused or marginalized particularly deeply. Laura reminds listeners that we all have a voice, even when learning about abuse, as horrifying as it is, we are not powerless. In this episode Laura goes through the press release, pointing out important parts and offers some suggestions of what those affected can do.
Laura Reagan, LCSW-C, a trauma therapist located in Maryland, United States, who hosts Therapy Chat Podcast, shares important information that consumers who have used BetterHelp and other online mental health platforms need to know. Laura shares information from a press release sent out by the United States Federal Trade Commission regarding reported violations of privacy protections they claimed they would provide. According to the press release, BetterHelp lied to consumers of its services by telling them that their private mental health information would be kept confidential, while they were allegedly selling data gleaned from the consumers to social media companies and others for profit. Laura reviews the press release and explains what consumers can do, including commenting on the Federal Register post when it is made; claiming a portion of the projected $7.8 Million fine which the Federal Trade Commission proposes to impose on the corporation to punish them for their dishonest practices, according to the press release. Laura advocates for consumers to speak with their BetterHelp therapists, consider contacting attorneys regarding what legal rights they may have to hold BetterHelp accountable for these unethical actions alleged in the press release.
Laura's offering a FREE community call for therapists who working with BetterHelp to hold space for grief, anger, and action. Get more information about this on Laura's Instagram here.
Link to FTC press release: https://www.ftc.gov/news-events/news/press-releases/2023/03/ftc-ban-betterhelp-revealing-consumers-data-including-sensitive-mental-health-information-facebook
Link to full proposed consent order: https://www.ftc.gov/system/files/ftc_gov/pdf/202_3169-betterhelp-consent.pdf
Link to full proposed consent order
Link to FTC blog with more details: https://www.ftc.gov/business-guidance/blog/2023/03/ftc-says-online-counseling-service-betterhelp-pushed-people-handing-over-health-information-broke?
Link to Federal Register https://www.federalregister.gov/public-inspection/current
Therapists, registration is now open to the waiting list for Trauma Therapist Network membership. We now have new membership levels and options for Group Practice Owners and Canadian therapists! Get the details and join the waiting list to receive a registration link for early access and a special discount offer: https://go.traumatherapistnetwork.com/join ! What is TTN? Go here to check it out!
In partnership with the Academy of Therapy Wisdom, I'm excited to invite you to a free webinar offered by my colleague, Juliane Taylor Shore. Jules is a gifted therapist who likes to geek out on neuroscience and then share it in ways that therapists can understand and apply. She’ll do just that in this webinar on Memory Reconsolidation for Anxiety. Register here for free!
Therapists - Attend a free webinar presented by Dr. Janina Fisher. In this recorded webinar, Healing the Shame of our Fragmented Selves, Janina will address helping clients who struggle with shame and self-loathing.
As a special gift, when you register for the free webinar, you’ll also get access to two one-hour trainings from Dr. Fisher so you can learn the foundation of her Trauma-Informed Stabilization Treatment model right away.
Therapists - get free trainings on Energy Work and Spirituality w
46 min