Agility in the workplace is needed now more than ever. In a time of so many employees working from home, the benefits of the cloud are undeniable. In this episode of That’s Genius! host Michael Rose catches up again with Scott Kolman, SVP of Corporate & Product Marketing for Five9. The two discuss: Why the cloud is such a powerful tool for small and large businesses alike How the cloud offers more agility in times of emergency The strengths of a cloud-based contact center The benefits of the cloud for remote workers See the Dimension Data report here. To hear this episode and more like it, subscribe to That’s Genius! on Apple Podcasts, Stitcher, or tune in on our website.