#4 Experience Investigators, Jeannie Walters Conversation 🇺🇸

On this episode of Conversation: CX, Jeannie Walters, CEO & Chief Customer Experience Investigator at Experience Investigators, shares her insight into building on customer trust and feedback for the most memorable CX:

Brands and retailers must be disruptors and look at the ways they can improve.
Everything must always go back to a company’s values and missions. 
Visibility is essential, especially in this digital world. Customers can spot something that isn’t genuine. 


Jeannie Walters is a Customer Experience Speaker, Trainer, Podcast Host, and Consultant. She serves at the CEO & Chief Customer Experience Investigator at Experience Investigators, constantly working towards her goal of creating less ruined days for customers. 


Find more information on this interview at: conversation.iadvize.com/en/jeannie-walters-experience-investigators


▬▬▬▬▬▬▬▬▬▬▬ OTHER CONVERSATION CX EPISODES ▬▬▬▬▬▬▬▬▬▬▬

Ajit Sivadasan, Lenovo:conversation.iadvize.com/en/ajit-sivadasan-lenovo

Brian Solis, Salesforce: How customer habits and mindset impact CX: conversation.iadvize.com/en/brian-solis-salesforce
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