550: Assessing the Quality of Your Customer Experience Through KPI's Featuring Coach Michelle The Business of Boutique Fitness

Here’s what we’re talking about in this episode:
Overview of KPIs that are important indicators of the studio's financial performance.
Overview of KPIs that indicate the quality of the customer experience in a fitness studio.
Explanation of four KPIs to evaluate the quality of the customer experience: 
Conversion Rate
Attrition Rate
Net Member Change
Average Membership Link.
Emphasis on the importance of tracking KPIs to understand and target the needs of customers and achieve business growth.
Links:
https://www.linkedin.com/company/studio-growco/
https://studiogrow.co/