63 - How to Leverage Tools to Create a Success Department In a Startup - Hadas Rahamim Women in Customer Success Podcast

In this episode, we welcome Hadas Rahamim - Head of Customer Success & Business Operations at Exceed.ai, Genesys
Hadas is sharing her journey from product management to customer success, tips on leading Success organisation in a startup, managing global customers and competing priorities.
We talk about:
career journey how to create 'aha' moments for your customers how to manage yourself and say 'no' how to focus on what matters how to leverage tools to scale Success perks of being the first Success person in the startup tips for customer interactions should you join a startup? networking for successFollow Hadas!
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About Women in Customer Success Podcast:
Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. In each episode, podcast creator and host Marija Skobe-Pilley is bringing a conversation with a role model from across the industries to share her inspirational story and practical tools to help you succeed and make an impact.
Follow:
womenincspodcast.com LinkedIn: https://www.linkedin.com/company/womenincspodcast https://www.linkedin.com/in/mspilley/ Instagram: @womenincspodcast

Join the Women in Customer Success Network!


If you like this episode, you will also like:
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08 - Customer Success Happiness - Shanta Bodhan
13 - How to Practice Empathy - Sama Hafeez
17 - How to Lead with Authenticity and Kindness - Kay Mukherjee
34 - How to Be a Boss of Your Career - Emilia D'Anzica
36 - How to Become an Expert on Yourself - Ronni Gaun
37 - Thriving as a Women of Colour in Customer Success - Stacey McPherson
47 - How to Benefit from a Return on Relationship (ROR) - Allison Skidmore
62 - How to Lead by Example - Revathi Venkatraman
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About Women in Customer Success Podcast:
Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other.

Follow:

Women in Customer Success
- Website - womenincs.co
- LinkedIn - linkedin.com/company/womenincs
- Instagram: https://www.instagram.com/womenincs.co/
- Podcast page - womenincs.co/podcast
- Sign Up for PowerUp Tribe - womenincs.co/powerup


Host Marija Skobe-Pilley
- Website - https://www.marijaskobepilley.com/
- LinkedIn - https://www.linkedin.com/in/mspilley/
- Coaching with Marija: http://marijaskobepilley.com/programs
- Get a FREE '9 Habits of Successful CSMs' guide https://www.marijaskobepilley.com/9-habits-freebie