AM Best Audio Podcast AM Best Company

Artificial intelligence has the potential for disruption as well as process breakthroughs in the insurance industry, said AM Best Director Edin Imsirovic, referencing a new Best's Commentary.

Doug Caccese, president of risk assessment at Verisk, said discussion is increasing in and around the insurance industry about equity and fairness.

Dave Fuge,  chief Innovation officer, Johnson Lambert, discusses how the insurance industry is deploying artificial intelligence right now, and how it could improve customer experience and data privacy in the future.

David Nelson, executive vice president, E&S Wholesale, Nationwide, said there's significant growth opportunities in the excess and surplus marketplace.

Matt Cullina, Head of Transunion's Global Cyber Insurance Business discusses how prevalant cyberattacks have become and how insurers are addressing the problem for small business owners.  

Mark Garrett, director, Insurance Intelligence Practice, J.D. Power, discusses the company’s Auto Claims Satisfaction Study that finds that overall satisfaction with the auto insurance claims process has improved from last year.