An Inside Look at How Unilever Builds an Award-Winning Employee Experience Get Reworked

Employee experience has become a primary objective for organizations as they look to retain pandemic-fatigued employees and recruit in-demand talent. But it's easy to get it wrong.
In this episode, Tom Dewaele, global head of employee experience at Unilever, shares how the London-based consumer goods maker creates a unified employee experience for 150,000 workers across 190 countries.
The journey can easily end up with efforts fragmented across functions and multiple competing departmental initiatives. The end result is frustrated employees.
"That's what triggered the thinking of starting to look at it in a different way, in a more end-to-end way and bring those different functions together under one single umbrella called employee experience," said Dewaele.
Dewaele, the winner of Reworked's 2021 Employee Experience Leader of the Year award, shares what others can learn from Unilever's journey over the last few years. Highlights of the conversation include:
The importance of having a single, unified vision for employee experience across the organization. How Unilever started on its employee experience journey. What employee experience leaders can learn from customer experience. How to balance priorities across regions and departments and still find space for experimentation. Plus, co-hosts Siobhan Fagan and Mike Prokopeak talk with Tom about Belgian fries vs. their French counterpart and urge listeners to get their award applications ready for the coming year. Listen in for more.
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