Focus Discussion of the Week: AI (artificial intelligence) might seem futuristic, but it’s already changing the way customers interact with businesses in the present. From pointing you to a restaurant according to your preferences to providing customer service in a chat, AI can significantly improve customer experiences. Bassam Salem from AtlasRTX joins Matt and Mollie to discuss how AI can assist your buyers through webchat. Bassam is also speaking at The International Builders’ Show! Catch him on January 21 at A Metrics-Powered Customer Journey: Better Leads, Faster Sales & Seamless Experience. Top Topics of The Week Sacha Baron Cohen received the Leadership Award from the Anti-Defamation League. Watch his hilarious, yet enlightening, acceptance speech at (http://bit.ly/38s7unS) TikTok has reached 1.5 billion downloads! But with its primarily Chinese ownership, the fledgling brand is now trying to fend off accusations of spying. (http://bit.ly/2E6kv8I) Google just announced that you can now buy movie tickets through its AI-powered Google Assistant with just your voice. Convenient or unnecessary? Let us know in the Facebook group! (http://bit.ly/2E9znmJ) Join our Facebook Group: https://bit.ly/2ps1g5w Subscribe on Apple Podcasts: https://apple.co/2L6XGow Subscribe on Spotify: https://spoti.fi/2ZyabPj Subscribe on Stitcher: http://bit.ly/2Ud2nRN Subscribe on Google Play: http://bit.ly/2znqFPB Two thought leaders come together to explore all things sales and marketing from their unique perspectives. Each week, Mollie Elkman, Matt Riley, and others from Group Two dive into a focus discussion to talk about the latest trends, changes, and best practices.