12 episodes

Are you a student looking forward becoming a leader into hospitality? Or a worker thinking about getting into hospitality? We got your back!!
Here is the only podcast when you can hear honest testimonials of professionals working in the field! Nothing hidden! We tell you EVERYTHING!
Twice a month, I will publish podcast where I interview leaders you will love to know more. Get to know special technics from business insiders all over the world. The talks will always be casual and fun :-)
Don't hesitate to get in touch on https://www.linkedin.com/in/morgan-chaix-6009b88b/

Becoming Hospitality Leader Morgan

    • Business

Are you a student looking forward becoming a leader into hospitality? Or a worker thinking about getting into hospitality? We got your back!!
Here is the only podcast when you can hear honest testimonials of professionals working in the field! Nothing hidden! We tell you EVERYTHING!
Twice a month, I will publish podcast where I interview leaders you will love to know more. Get to know special technics from business insiders all over the world. The talks will always be casual and fun :-)
Don't hesitate to get in touch on https://www.linkedin.com/in/morgan-chaix-6009b88b/

    E 11 - S 1 - Enrique Mas - Sweet Inn - Country Manager - How to make everyday the best day of your career

    E 11 - S 1 - Enrique Mas - Sweet Inn - Country Manager - How to make everyday the best day of your career

    Want to ear about challenge and perseverance? Alright Enrique is the country manager of Sweet inn ( https://www.sweetinn.com ) and he will tell how to be a great country manager when you got 1209876543 tasks to take care of and how to build a trustful team. Enrique never stops to learn and I encourage you to do the same!! check " executive training".

    This was the last episode of the Barcelona season, Bonus one even. As we did on the phone :-) 

    • 28 min
    E 10 - S 1 - Alexis Barceló Managing Director @ABAL Consulting - Learning about revenue management and building a great team

    E 10 - S 1 - Alexis Barceló Managing Director @ABAL Consulting - Learning about revenue management and building a great team

    Hospitality is about... money !! of course, if money is not coming in, nothing works. Alexis' company is about helping hotels to improve their finance and he will teach you a few about it. He built his own ( super) successful consulting company https://abalconsulting.com. Alexis will also tell you about how to build a winning team. 



    As I explain it, meeting Alexi might make you want to know more about revenue management. Here is the online training I found : https://fr.coursera.org/learn/fundamentals-of-revenue-management



    ( the cover art of this episode is where we registered the podcast !!)

    • 24 min
    E 9 - S 1 - Estella Indaco CEO The Streets Apartments- Learning everything about apartment hotel operations

    E 9 - S 1 - Estella Indaco CEO The Streets Apartments- Learning everything about apartment hotel operations

    For this talk I tried to get you guys as much information possible about how to operate apartment hotels like a maestro, thank to Estella ;-) We are still in Barcelona for this talk. As the venues Estella is in charge off are perfect, I believe she will teaches you a lot about exigence and high performance. 



    To get an idea about how a high standard apartment hotel looks like I encourage you to check their website on https://www.thestreetsapartments.com/en/index.html Their website is some of the best I've ever saw in hospitality. 

    • 18 min
    E 8 - S 1 - Olga Monje - GM of Margot House - Dealing with celebrities at work

    E 8 - S 1 - Olga Monje - GM of Margot House - Dealing with celebrities at work

    So much to say about this talk!! Firstly you will learn about the operation side of a boutique hotel with 9 rooms and how to give extra special customer service to make your guest feel like home. Then you will know about Olga who has been working in Spain, Dubai, Mauritius island and China! Last but not least you will learn how to handle working in hospitality with celebrities! 

    Delicious talk in the voluptuous Martgot house that I recommend to check for interior decoration ideas. Cheer ! http://margothouse.es/

    • 18 min
    E 7 - S 1- Víctor Juliá Vercet - Marketing and Sales manager for Hard Rock Café - Making people happy while spending money

    E 7 - S 1- Víctor Juliá Vercet - Marketing and Sales manager for Hard Rock Café - Making people happy while spending money

    You guys know it... hospitality is not only about being a waiter or a cook... it is also about sales and marketing!!! Victor is working at some of the coolest venue in Europe (Hard Rock café, hey sounds great right?) and I had the chance to use a bit of his time to catch for you guys interesting information about how to do sales in an American way!!  

    I don't put the link to the venue because you know how to find it ( obviously). Cheer! 

    • 27 min
    E 6 - S 1 - Manel Barahona Navarro - Sous chef at Jesuïtes Sarrià - How to be a cool kid in the school kitchen and have office working time while working in hospitality

    E 6 - S 1 - Manel Barahona Navarro - Sous chef at Jesuïtes Sarrià - How to be a cool kid in the school kitchen and have office working time while working in hospitality

    Alright let's admit it, working in hospitality means having the worst working hours ever.... ( those who has been through knows it). But a solution exists for those who wants to work in hospitality and have a normal social life: school kitchen !! Holidays during summer, finishing work at 5 pm, regular work schedule... sounds like the dream !!

    Well Manel got it all. Plus he works at the MASSIVELY BEAUTIFULL school of Jesuïtes Sarrià and guess wants, he can see the day's light every day even if he is in the kitchen !!! 



    More info about the school here, I put a picture of it as the cover of the episode so you guys can see why I'm such a fan of https://www.santignasi.fje.edu/ca

    • 23 min

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