Beyond Rent: Exploring Property Management

Rent Manager

Property management is an ever-changing field that seems to evolve just when you think you have a solid grasp on it. That’s why it’s imperative to stay informed and pivot along with the industry. Rent Manager's Beyond Rent is a brand-new bi-weekly podcast full of the latest trends, technology, and best practices affecting property management today. Hear from true trailblazers and agents of change from all walks of the industry─experienced owners, policy makers, smart-home innovators, and senior-level Rent Manager representatives. Beyond Rent is hosted by Rent Manager’s own Joe Easton, a technology aficionado, seasoned networker, and seeker of conversations that go beyond the surface. New episodes of Beyond Rent will be available bi-weekly on all major podcast platforms.

  1. 1d ago

    Kaliber Management Story/Current State of Manufactured Housing

    Manufactured housing has long carried a stigma, but Kaliber Management is rewriting that story. In this episode of Beyond Rent, Brent Dudley and Bryce McMurry break down how their vertically integrated business model has allowed them to acquire, develop, and manage manufactured housing communities at a quality level the industry rarely sees. From building parks with modern amenities to navigating capital markets and legislation, Kaliber is positioning itself at the forefront of a market that's quietly becoming one of the most compelling opportunities in property management. The conversation digs into Kaliber's unique company structure — a management arm, a sales operation, and a construction entity working in concert — and how that integration drives both speed and decision-making that single-function operators simply can't match. Brent and Bryce share how they stay focused on their core mission of creating communities people are proud to own and live in, even as growth opportunities and shortcuts tempt them in other directions. They also discuss how technology, including Rent Manager, enables scalable growth without losing operational control, and why the next 3 to 5 years may fundamentally change how manufactured housing is perceived, financed, and developed across the country.

    48 min

  2. Jun 14

    Screening Infrastructure

    Resident screening has always been part of the leasing process — but Johnny Bravo, Product Strategist at Rent Butter, makes a compelling case that it should be much more than that. In this episode of Beyond Rent, Johnny argues that screening belongs in the operational infrastructure of every property management company, sitting alongside insurance and maintenance rather than being treated as a one-time checkbox. With 20 years of experience spanning the operator side, credit bureaus, and fraud and identity work, Johnny brings a rare, full-picture perspective to what modern tenant screening actually requires. The conversation covers the gap between how quickly data and technology have evolved and how slowly many organizations have updated their screening practices to match. Johnny breaks down why credit scores were never built to predict rent payment behavior, why inconsistent policy application creates more risk than a bad applicant ever could, and how operators can use business intelligence to trace downstream problems back to decisions made at the screening stage. He introduces the concept of "invisible risk": the quiet, compounding danger that builds when screening policy lives in someone's head instead of a documented, repeatable system. Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.

    39 min

  3. May 31

    The Efficiency Playbook: What Q4 Leasing Data Reveals About 2026’s Best-Performing PMCs

    In this episode, you’ll hear how leasing data is revealing meaningful shifts in renter demand, market conditions, and operational performance. The discussion explains why growing days on market, lower lead volume, and flat rents are changing how property managers need to approach leasing. You’ll also learn how automation, conversion-focused metrics, and self-service leasing tools can help you work more efficiently, improve prospect experience, and stay competitive in a softer market.   Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.

    47 min

  4. May 17

    How AI is Improving Leasing Analytics

    In this episode, you’ll hear a detailed discussion on the ways AI is changing leasing analytics and prospect engagement in property management. The conversation focuses on why response speed, data quality, and modern KPIs matter more than ever as renter expectations continue to rise. You’ll learn how AI-supported leasing teams are improving response times, reducing vacancy days, and using better data to guide prospects through the leasing funnel. The episode also explores real-world case study results, fair housing considerations, and how AI can support—not replace—onsite teams.

    49 min

  5. May 3

    The War on Profit

    DESCRIPTION    Rising costs, tighter margins, and increased competition make it easy to blame the market for shrinking profits. But for many property management companies, the real issue is internal inefficiency. In this episode, Jay from Better Who explains why operational waste, undocumented policies, unclear roles, and poorly defined processes quietly drain profitability every single day. Jay breaks down how property managers can reclaim lost productivity by focusing first on people, process, and policy before jumping into automation or AI.   From eliminating tribal knowledge to defining accountability charts and documenting procedures as they happen, this conversation highlights practical steps companies can take to become more scalable and more profitable. The discussion also explores how AI should be approached as a tool, not a solution. With the right team ownership, documented knowledge, and a clear internal playbook, AI becomes a powerful efficiency enhancer rather than a risky distraction.

    45 min

  6. Apr 19

    Working with Vulnerable Tenants with Psychiatric Disabilities

    Abe Schuchman, Executive Director and CEO of Housing Unlimited, joins the podcast to discuss the need for quality, affordable housing for individuals with psychiatric disabilities who are in recovery.  Housing Unlimited is committed to community integration and independence for these renters by providing renovated scattered-site homes that offer independent living for individuals in mental health recovery. Abe also shares why clear, respectful, and consistent communication is essential in landlord-tenant relationships—and why keeping those interactions focused on traditional housing matters makes a meaningful impact. Residents feel more empowered when communication is handled thoughtfully and when they have access to off-site support.  Further, he highlights the value of proactively building relationships with local mental health crisis-support providers. If a tenant experiences a crisis, government agencies and other stakeholders may be available to help. Many communities now offer mobile response teams that provide humane, expert outreach—making it essential to understand the resources available in your area. Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube. You can learn more about Abe Schuchman on LinkedIn, and Housing Unlimited on the company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.

    40 min

  7. Apr 5

    Growing a Business in Multifamily: Lessons from Foxen

    Kevin Jacobson, CEO at Foxen, joins the podcast to discuss navigating the challenges of growing a multifamily business and three different approaches to take. The first method is “Outside Your Four Walls”: How you show up to external stakeholders. The importance of understanding your customers’ evolving needs. How senior leaders demonstrate credibility, vision, and financial discipline to banks and investors. Balancing transparency with confidence to build long-term relationships. Leading initiatives that enhance the resident experience strengthen brand reputation. The next approach is “Inside Your Four Walls”: How you show up to your team and company. Culture, communication, and leadership inside the company are just as critical as external relationships. The importance of modeling behaviors that reinforce the company’s values. Engaging directly with your core team to ensure clarity, motivation, and accountability. Supporting teams through challenges while giving them autonomy to grow. The last tactic is “Yourself”: Navigating personal growth, stress, and leadership. Leading well externally and internally requires self-awareness, adaptability, and perspective. Continuous learning from other leaders, industries, and experiences. Embrace the lessons from diverse experiences. Recognize that self-awareness and reflection are critical tools for long-term leadership success. Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube. You can learn more about Kevin Jacobson on LinkedIn, and Foxen on the company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.

    58 min

  8. Mar 22

    The State of Digital Payments

    Present-day renters expect mobile-first, instant payments. Digital rent payments are on the rise as manual or paper-based processes often lead to impatience, friction, and even fraud.  Chris Helmers, Vice President of Sales & Client Success at Zego, joins the podcast to discuss the state of digital rent payments, including an industry snapshot and market outlook. He also explains the connection between check fraud and identity theft, the impact this has on property managers and owners, and ways to reduce risk—fully digital payments, better ID verification and fraud detection, standardized digital refunds, fewer checks, and staff training on clear payment policies. Explore additional Beyond Rent episodes by connecting with us on Facebook, Instagram, TikTok, LinkedIn, and YouTube. You can learn more about Chris Helmers on LinkedIn, and Zego on the company’s website. Visit RentManager.com/Podcast to submit an idea for an upcoming episode of Beyond Rent and discover more about the program. Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features at RentManager.com, or connect with us on LinkedIn, Facebook, Instagram, YouTube, and X.

    41 min
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About

Property management is an ever-changing field that seems to evolve just when you think you have a solid grasp on it. That’s why it’s imperative to stay informed and pivot along with the industry. Rent Manager's Beyond Rent is a brand-new bi-weekly podcast full of the latest trends, technology, and best practices affecting property management today. Hear from true trailblazers and agents of change from all walks of the industry─experienced owners, policy makers, smart-home innovators, and senior-level Rent Manager representatives. Beyond Rent is hosted by Rent Manager’s own Joe Easton, a technology aficionado, seasoned networker, and seeker of conversations that go beyond the surface. New episodes of Beyond Rent will be available bi-weekly on all major podcast platforms.

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