On our SaaS Fuel™ Founder Episode this week, Jeff sits down with Bish Smeir, founder and CEO of Enigmatic Smile and VOW Currency. Bish dishes out insights on how to turn discounts into delightful rewards and why customer loyalty is the key ingredient to success. He discusses the importance of collaboration, the value of a network effect, and the power of tapping into customers' motivations. Bish also reflects on the highs and lows of his entrepreneurial journey and the importance of staying motivated and focused on your why.
Join us as we unravel the secrets, strategies, and stories that have transformed Enigmatic Smile and VOW Currency into trailblazing pioneers in the world of loyalty programs.
Key Takeaways[00:02:53] - Loyalty programs require deep understanding
[00:07:48] - Reward programs need to create loyalty
[00:11:13] - Network effect enhances perceived value
[00:19:49] - Capture value through digital reward
[00:25:12] - Loyalty programs increase conversion rates
[00:30:00] - Commitment and purpose drive success
[00:36:22] - Believe in your potential
[00:41:07] - Reassess our perspective on money
[00:46:18] - Cryptocurrency faces challenges in adoption
[00:52:08] - Collaboration is key to success
Tweetable Quotes"High moments are when you get your first when you understand in your mind that you cracked the code, you know when you know this is something that I can replicate infinitely." - 00:26:55 Bish Smeir
"If you will something, if you have the will to make something happen, as long as it's nurtured with confidence and people around you to help you just believe in yourself, anything's possible." - 00:37:21 Bish Smeir
"And if it wasn't for Bitcoin and crypto, I wouldn't exist." - 00:44:22 Bish Smeir
"And from that perspective, it was filled with a deep sense of sadness that we were all just destroying everything around us in this rabid climb to the top." - 00:42:31 Bish Smeir
"It's being the mentor that I wish I'd had back in the beginning and I did have later on." - 00:30:44 Jeff Mains
"Now, it's the loyalty program that creates loyalty." - 00:07:48 Jeff Mains
SaaS Leadership LessonsFind Your Why: Understanding why you do what you do can provide the motivation and drive needed to overcome obstacles and stay committed to your goals. Identify your purpose and let it guide your actions and decisions as a leader.Commitment and Willpower: It is crucial to stay committed to your goals, even during the low moments. Remember that failure is not an option as long as you don't give up. Maintain a strong sense of determination and perseverance to overcome challenges and achieve your desired outcomes.Surround Yourself with Supportive People: Surround yourself with individuals who believe in you, inspire you, and provide guidance during tough times. Seek out mentors, colleagues, or friends who can offer valuable insights and support your growth as a leader.Adaptability and Innovation: It is crucial to be adaptable and open to new ideas and technologies. Embrace change and continuously seek innovative solutions to stay ahead in a rapidly evolving business landscape.Reassess Priorities: Instead of solely focusing on personal achievements, consider how your work can positively impact others and contribute to the greater good. Shift your mindset from individual success to making a meaningful difference in the lives of others.
Guest ResourcesBish Smeir (Linkedin): https://uk.linkedin.com/in/theopportunity
Enigmatic Smile (Website): a...