Building a culture of open communication and transparency with Marina Golemis

Open communication and transparency are the foundation of your company culture. But they can be double-edged swords, given that it's tricky to determine how far you should go with being transparent. 

According to our guest Marina Golemis, transparency is non-negotiable but still isn't a standard. Also, not all information brings value to your team, so it's critical to at least share the information that can affect their work, performance, results, etc. 

Marina is the SVP of North American Sales at ShipBob and has over 15 years of experience in sales. She joins our host Christina Brady to share what goes on behind-the-scenes of sales and CS, the difference between the two, and why they should work in tandem. She also explains how she uses past experiences to be successful in her current role and be a good leader. Marina and Christina discuss the importance of feedback, especially when employees give it to their superiors.