198 episodes

Ever wanted to hear how powerful women leaders are building their legacy businesses while also balancing marriage and motherhood all done in a fulfilling, joyful, and sustainable way? That’s exactly what Megan and her guests will do. Life can be overwhelming and the day-to-day roles and responsibilities can leave you wondering if you’ve got what it takes to build your dreams.
Tune in each week to learn from Megan Huber, a former high school teacher and Director of Programs for an international coaching company turned business growth consultant and leadership mentor for women entrepreneurs building world-changing empires.
In each episode, Megan will give you the permission, motivation, and tips & tools to step into the role of CEO of your legacy business while also navigating life as a happy wife and Mom.
She’ll also be interviewing powerful women leaders and entrepreneurs to give listeners an inside scoop into what it really looks like to build a business while living a life truly aligned with your family and overall life values.

Built to Last Megan Huber

    • Business
    • 4.8 • 23 Ratings

Ever wanted to hear how powerful women leaders are building their legacy businesses while also balancing marriage and motherhood all done in a fulfilling, joyful, and sustainable way? That’s exactly what Megan and her guests will do. Life can be overwhelming and the day-to-day roles and responsibilities can leave you wondering if you’ve got what it takes to build your dreams.
Tune in each week to learn from Megan Huber, a former high school teacher and Director of Programs for an international coaching company turned business growth consultant and leadership mentor for women entrepreneurs building world-changing empires.
In each episode, Megan will give you the permission, motivation, and tips & tools to step into the role of CEO of your legacy business while also navigating life as a happy wife and Mom.
She’ll also be interviewing powerful women leaders and entrepreneurs to give listeners an inside scoop into what it really looks like to build a business while living a life truly aligned with your family and overall life values.

    You Need a Dedicated Client Success Member on Your Team

    You Need a Dedicated Client Success Member on Your Team

    This episode is about the importance of client success in coaching and online education. Megan explores the evolution of client success departments, emphasizing the key roles needed for driving client experience. Megan shares insights from her time as a Director of Client Success, highlighting challenges and the importance of data analysis and emotional intelligence in client relationships.
    Megan delves into the responsibilities of client success managers, focusing on strategic leadership, goal setting, and continuous improvement to enhance client outcomes and satisfaction.
    Get in touch for info on the upcoming Client Success Summit with Megan and Nikki Nash!
    HIGHLIGHTS:
    25:20 Importance of Dedicated Client Success Role
    31:10 Roles and Responsibilities of Client Success Manager
    36:17 Client Success Plans and Progress Monitoring
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    • 40 min
    Enrollment Excellence That Leads to Client Success with Katy Hoagland

    Enrollment Excellence That Leads to Client Success with Katy Hoagland

    In this insightful episode, I get the opportunity to engage in a deep conversation with Katy Hoagland, a seasoned sales expert, on the crucial aspects of client success and fostering superior client experiences. Drawing from our shared history in coaching, we highlight the significance of integrity in selecting the right individuals for your programs to ensure successful outcomes.
    Transitioning into strategies for managing sales teams, Katy highlights the crucial need to master the sales process before delegation, emphasizing the significance of aligning hiring, firing, and promotions with core company values. By fostering a client-centric culture rooted in the organization's mission and vision, businesses can prioritize long-term success and mutually beneficial relationships.
    HIGHLIGHTS:
    3:26 Taking Risks and Starting a Sales Journey
    5:47 Coaching Coaches on Sales with Integrity
    6:11 Overcoming Sales Challenges
    12:12 Working with Sales Teams and Agencies
    15:58 Building a Client-Centric Culture
    17:36 Sales Conversations and Challenging Beliefs
    20:52 Ensuring the Right Clients for Program Success
    24:28 Nurturing Relationships and Creating Genuine Connections
    28:30 Qualifying Ideal Clients for Program Fit
    40:01 Pre-Onboarding in Sales Conversations
    44:15 Accessing Practical High Ticket Sales Challenge Tips
    CONNECT WITH KATY:
    Elite Closer High Ticket Sales Challenge
    Facebook
    Linkedin
    Instagram
    YouTube

    Follow Megan Huber’s Socials:
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    • 46 min
    What Does a Team in Charge of Client Success Do?

    What Does a Team in Charge of Client Success Do?

    In this episode, I discussed the importance of client success in coaching and education and differentiated it from customer support, outlined key team roles, and shared insights on team building and compensation strategies.
    The client success journey, including onboarding and metrics, was explored, emphasizing the pivotal role of client success directors in fostering a client-centric culture. There's more to come on this topic so make sure you're following us for future episodes.
    HIGHLIGHTS:
    1:42 Defining Client Success
    2:46 Clarifying Client Success vs. Customer Support
    28:45 Lack of Defined Client Success Department
    29:41 Role of Associate Coaches and Strategists
    34:07 Client Concierge and Community Manager Responsibilities
    37:38 Program Manager's Role in Client Success
    39:19 Responsibilities of Client Success Director
    Follow Megan Huber’s Socials:
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    • 43 min
    Living a Happy Life While Pursuing Your Business and Career Dreams

    Living a Happy Life While Pursuing Your Business and Career Dreams

    Discover the delicate balance between career ambitions and personal life fulfillment in this insightful episode. Learn about overcoming challenges in juggling work and family responsibilities, reassessing priorities, and transitioning to an owner mindset in business for improved work-life balance.
    Gain valuable insights on fostering open communication, setting goals within families, and aligning business with personal lifestyle preferences. You'll get actionable strategies for creating a harmonious integration of work and personal life, promoting a sustainable lifestyle built on balance and intentionality.
    HIGHLIGHTS:
    15:23 Overworking and burnout among young entrepreneurs
    23:40 Habits and operations in business
    25:34 Transitioning to an owner mentality
    27:35 Integrating family and business goals
    31:27 Finding a happy medium in life and business
    Follow Megan Huber’s Socials:
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    • 33 min
    Group Programs Shouldn't Be Reliant on Your Magic

    Group Programs Shouldn't Be Reliant on Your Magic

    Group coaching isn't something you just do. There's challenges coaches and consultants face when transitioning from one-on-one coaching to group coaching. There's a fear of maintaining high-quality results for group coaching clients while balancing marketing, sales, and client delivery.
    I discuss the importance of a robust onboarding process, client progress tracking, and having a client concierge to support clients and manage communication effectively.
    A key component to the success of your group coaching program is having accountability structures, such as accountability buddies and pods, to foster deeper connection and engagement within the group.
    Take a listen for some real talk on what you need to consider when creating your group program and make sure to register for our upcoming Group Coaching Mastery Workshop in May.
    HIGHLIGHTS:
    02:51 Overcoming Fear of Burnout in Group Coaching
    05:30 The Importance of Following a Framework
    11:14 Implementing Effective Client Support Systems
    19:27 Tracking Client Progress for Success
    21:55 Building Accountability and Community Support
    30:51 Overcoming Fear in Running Group Coaching Calls
    Follow Megan Huber’s Socials:
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    • 37 min
    Who's Responsible for Client Results... You or the Client?

    Who's Responsible for Client Results... You or the Client?

    In this episode, I delve into the debate around coaching programs and who holds responsibility for clients' results. Some argue that clients must take action and bear the responsibility for outcomes, having signed up fully aware of what they were getting into. On the other side, there's the perspective that coaches should provide the necessary tools, guidance, and structures for clients to succeed.
    Next, the importance of understanding adult learning styles and preferences, emphasizing the need for personalized approaches in coaching programs including the significance of creating a conducive learning environment, tracking client progress, and ensuring clients are taking action to achieve results.
    HIGHLIGHTS:
    4:31 Transition to Group Coaching
    9:58 One-on-One Coaching Contrasts
    17:12 Importance of Team in Group Coaching
    23:57 Tracking Success in Group Coaching
    27:21 Evaluating Program Effectiveness
    30:55 Drama-Free Group Coaching
    MENTIONED IN THE EPISODE:
    CLICK HERE to Register for the next Group Coaching Mastery Workshop Series starting April 29 - May 3

    Follow Megan Huber’s Socials:
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    • 32 min

Customer Reviews

4.8 out of 5
23 Ratings

23 Ratings

Donovan Dreyer ,

Paradigms keep shifting

I loved Megan’s interview with Natalie Bullen. They talk about where we are and where we’re heading. The focus was for women, but guys, if you want to be on the leading edge, ladies are leading like we need to, so tune in! I’m glad I did and the energy and strategic thinking was amazing.

Amaecf12 ,

A must listen!!

I follow Megan on Facebook and every time she posts I read every single word, so I just knew her podcast had to be even more value packed— and boy was a right! The insights backed with passion and heart will blow you away. If you are a leader/entrepreneur who desires to build and scale a sustainable business that is aligned to you, then subscribe to this podcast now! You won’t be disappointed! Thank you Megan for being such a positive light in this entrepreneurial world!

AmandaGotchaMama ,

Smart and powerful for female business owners

Megan is a top notch business strategist. The way she pulls back the curtain on what running a successful business REALLY looks like as a wife and mother is incredibly refreshing and encouraging. Her honesty and candidness about setbacks and her insights on life are priceless. I always finish episodes feeling more equipped and empowered to run my business.

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