91 episodes

Car Dealership Guy — the internet's viral car dealer and market commentator — engages in authentic and insightful conversations with auto industry leaders, innovators and investors.

Watch and listen to new episodes every Tuesday and Thursday, and check us out on Twitter, LinkedIn, Instagram, and YouTube for all the best moments from the show.

Car Dealership Guy Podcast Car Dealership Guy

    • Leisure
    • 4.9 • 333 Ratings

Car Dealership Guy — the internet's viral car dealer and market commentator — engages in authentic and insightful conversations with auto industry leaders, innovators and investors.

Watch and listen to new episodes every Tuesday and Thursday, and check us out on Twitter, LinkedIn, Instagram, and YouTube for all the best moments from the show.

    #94 Killing the dealership 'courtesy shuttle', Evolving the experience at dealerships, How dealers hacked Uber | Charles Mizrahi, Head of Automotive Partnerships at Uber

    #94 Killing the dealership 'courtesy shuttle', Evolving the experience at dealerships, How dealers hacked Uber | Charles Mizrahi, Head of Automotive Partnerships at Uber

    Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Charles Mizrahi, Head of Automotive Partnerships at Uber, where we discuss evolving the customer experience at dealerships, killing the courtesy shuttle, how dealers hacked Uber, and much more!

    This episode of the Car Dealership Guy Podcast is brought to you by:

    AutoFi - AutoFi solves the everyday problems dealers face like bottlenecks at the sales desk, customer distrust, and decision overload.
    Their all-new showroom solution includes deal estimation, desking, lender routing, and an F&I menu all in one powerful Platform. Learn more @ https://www.autofi.com/cdg/

    Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit t.uber.com/CDGauto today.

    Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://cdg.news

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:03:15) - Charlie’s background and career
    (00:04:42) - Ideating Uber for Business
    (00:10:42) - Penetrating the car business during Covid
    (00:12:16) - What are you working on today? 
    (00:14:59) - What’s the value of offering a service that is so simple on the surface?
    (00:18:25) - What are the use cases for this product?
    (00:21:17) - What’s the future for dealership transportation?
    (00:22:56) - What do you have on the horizon to bring innovation to the industry?

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

    • 24 min
    #93 Why automakers are building in the US again, What car brands make the most American cars, Something big is happening in Alabama | Jenni Newman, Editor-in-Chief of Cars.com

    #93 Why automakers are building in the US again, What car brands make the most American cars, Something big is happening in Alabama | Jenni Newman, Editor-in-Chief of Cars.com

    Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jenni Newman, Editor-in-Chief of Cars.com where we discuss: Why automakers are building in the US again, What car brand makes the most American cars, and Something big is happening in Lincoln, Alabama.

    This episode of the Car Dealership Guy Podcast is brought to you by:

    This episode is brought to you by:

    LendBuzz - Expand access to credit with a simple and fast auto loan process that looks at you - not just your credit score. Learn more at https://www.lendbuzz.com/

    CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
    Learn more @ https://www.cdkglobal.com/dealership-xperience-platfor

    Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com. 

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:02:20) - Jennifer’s background and career
    (00:03:26) - How did you ideate this index?
    (00:05:35) - “Nearly 50% of car shoppers are willing to pay up to 30% more to support American jobs”
    (00:07:51) - Is there a fundamental shift happening where American-made cars are more important to the everyday person?
    (00:11:02) - The 2024 Index
    (00:12:40) - Why should the industry care about this?
    (00:15:33) - Ford and GM are not in the top 10 of the index, how?
    (00:20:08) - How has Honda gotten to #2 on this list?
    (00:23:26) - What are the criteria for creating the index?
    (00:25:54) - How will EVs impact the industry?
    (00:28:46) - What is your prediction for the next 12 months of index data?
    (00:31:23) - Were there any surprises from this year’s index?

    Check out Cars Commerce here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

    • 33 min
    #92 Leading the fastest-growing car brand in America, Investing $1B on new dealerships, Hyundai's solution for fast charging? | Randy Parker, CEO of Hyundai Motor America

    #92 Leading the fastest-growing car brand in America, Investing $1B on new dealerships, Hyundai's solution for fast charging? | Randy Parker, CEO of Hyundai Motor America

    Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Randy Parker, CEO of Hyundai Motor America where we discuss: leading the fastest-growing car brand in America, Investing $1B in new dealerships, A solution for fast charging? The Future of FSD for Hyundai.

    This episode of the Car Dealership Guy Podcast is brought to you by:

    Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/

    Uber for Business - With Central, you can request a ride on behalf of your customers even if they don’t have the Uber app. If you’re ready to reduce the costs associated with maintaining shuttles and limit the liability of loaner vehicles, it's time to partner with Uber. Visit t.uber.com/CDGauto today 

    Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://news.dealershipguy.com/

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:02:59) - Randy’s background and career
    (00:06:31) - What have been the key drivers to Hyundai’s market share growth?
    (00:09:37) - How do you improve the Hyundai image while offering flexibility for your dealer network?
    (00:12:47) - How important has design been to Hyundai’s success?
    (00;15:31) - Stated vs. revealed preferences
    (00:17:17) - What will be the next ‘important’ thing to consumers?
    (00:18:31) - Robotaxis
    (00:20:48) - How do you maintain momentum in a market that is becoming increasingly competitive?
    (00:26:21) - Are EVs inevitable in the long term?
    (00:28:42) - Thoughts on hybrids
    (00:30:22) - Has the Hyundai customer changed in your time with the company?
    (00:32:32) - How do you continue growing, but optimizing for the long term?
    (00:34:50) - What’s on your mind and keeping you excited?
    (00:37:07) - How are you thinking about affordability?
    (00:39:20) - Marketing is the price you pay for being unremarkable
    (00:41:24) - What’s your outlook for the company?

    Check out Hyundai here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

    • 44 min
    #91 Why consumer financing is broken in the US, Handling $1.5B in auto loans, Why Tesla loan performance is so puzzling | Amitay Kalmar, CEO of Lendbuzz

    #91 Why consumer financing is broken in the US, Handling $1.5B in auto loans, Why Tesla loan performance is so puzzling | Amitay Kalmar, CEO of Lendbuzz

    Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Amitay Kalmar, CEO of Lendbuzz where we discuss: Why consumer financing is broken in the US, Handling 1.5B in auto loans, Auto lenders pulling out of the market, Why Tesla loan performance is so puzzling.

    This episode of the Car Dealership Guy Podcast is brought to you by:

    CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
    Learn more @ https://www.cdkglobal.com/dealership-xperience-platform

    Auto Hauler Exchange - The Auto Hauler Exchange has revolutionized the way vehicle haulers and vehicle shippers collaborate. The Exchange is the first digital marketplace of its kind in the vehicle logistics industry. Learn more @ https://www.autohaulerexchange.com/

    LendBuzz - Expand access to credit with a simple and fast auto loan process that looks at you - not just your credit score. Learn more at https://www.lendbuzz.com/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:01:50) - Amitay’s journey into auto
    (00:04:06) - What did you see that was broken in auto lending?
    (00:08:37) - What’s the current state of auto lending?
    (00:12:12) - What are you trying to solve with LendBuzz?
    (00:14:36) - How do you create a profitable business model?
    (00:18:47) - How big is your target market?
    (00:20:53) - What trends are you seeing in loan performance right now?
    (00:24:21) - What’s driving the growth in captives?
    (00:26:12) - The state of digital retailing concerning lending integration?
    (00:31:38) - Do you have any aspirations to branch into other areas of the industry?
    (00:33:24) - What’s exciting to you these days?

    Check out Lendbuzz here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

    • 38 min
    #90 Why the Canadian Gov't is the best car salesman, Selling 7,000 cars a year in Quebec, Exporting cars to the US for massive profit | Jimmy Houle, CEO of Groupe Lallier

    #90 Why the Canadian Gov't is the best car salesman, Selling 7,000 cars a year in Quebec, Exporting cars to the US for massive profit | Jimmy Houle, CEO of Groupe Lallier

    Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Jimmy Houle, CEO of Groupe Lallier where we discuss: Why the Canadian Gov’t is the best car salesman, Selling 7,000 cars a year in Quebec, What’s stopping Carvana in Canada… for now, Exporting cars to the US for massive profit.

    This episode of the Car Dealership Guy Podcast is brought to you by:

    Lotlinx - Get the best possible market advantage on every vehicle transaction. Optimize operations and boost profits using artificial intelligence (AI) and machine learning. Learn more @ https://lotlinx.com/

    Experian - Experian Automotive is one of the most trusted sources of data and insights in the automobile industry and they're a one-stop-shop: Dealers can use automotive, lifestyle, and predictive data to find in-market car shoppers faster and at lower cost. By leveraging targeted audiences, dealers can communicate with car shoppers based on make, model, off-lease, off-loan, in-equity, fuel type, or vehicle servicing needs. Learn more @ https://bit.ly/3W1vrgY

    Car Dealership Guy News - The #1 source for concise and unbiased car industry news. Stay informed with the most relevant and interesting stories by visiting https://cdg.news

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:02:43) - Jimmy’s background and career
    (00:08:25) - How many stores do you have and what is your top-line revenue
    (00:09:23) - How did you react to Honda cutting dealer profit margins?
    (00:12:24) - How is Honda performing in your market?
    (00:13:16) - Are you experiencing similar challenges to US dealers?
    (00:16:13) - Are EVs your best-performing product?
    (00:17:47) - How much higher are margins on cars you send to the US?
    (00:20:38) - How powerful are online sellers in Canada?
    (00:22:42) - What are the core differences in operating your store vs. a US store?
    (00:24:50) - Manufacturer presence in Canada
    (00:26:31) - Are you facing major headwinds in the Canadian auto market?
    (00:30:20) - How do you operate your stores?
    (00:31:35) - Cultural and regulation differences between the US & Quebec market
    (00:34:20) - How are you acquiring used cars?
    (00:36:01) - Why are you sending cars to auction?
    (00:37:06) - What has you excited these days?
    (00:39:08) - Are you looking to make more acquisitions?
    (00:43:47) - What are your best-selling products?
    (00:45:09) - Why do you sell cars but not deliver them for 2-3 days?

    Check out Groupe Lallier here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

    • 50 min
    #89 Creating unusual profit opportunities in automotive, Why service claims for EVs are shocking, Growing cyber threats to cars | Tony Wanderon, CEO of APCO/EasyCare

    #89 Creating unusual profit opportunities in automotive, Why service claims for EVs are shocking, Growing cyber threats to cars | Tony Wanderon, CEO of APCO/EasyCare

    Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Tony Wanderon, CEO of APCO Holdings, home of EasyCare, where we discuss: Creating unusual profit opportunities in automotive, Why service claims for EVs are shocking, Mechanics making more than attorneys?, The growing cyber threat for cars.
    This episode of the Car Dealership Guy Podcast is brought to you by:

    CDK Global - Empowering dealers with the tools and technology to build deeper customer relationships.
    Learn more @ https://www.cdkglobal.com/dealership-xperience-platform

    Cars Commerce - The platform to simplify everything about buying and selling cars. Learn more at https://www.carscommerce.inc/

    Easycare - Easycare offers the industry's only MOTOR TREND Certified VSC, GAP, Tire & Wheel, KeyCare, SelectCare, ETCH, Select, Dent Repair, Scheduled Maintenance, Appearance Protection, RV and Commercial Vehicle coverage. Learn more @ https://easycare.com/

    Car Dealership Guy Industry Job Board - Connecting world-class talent with top-notch companies in Automotive. Find your next role—or start hiring today—at CDGJobs.com.

    Interested in advertising with Car Dealership Guy? Drop us a line here

    Interested in being considered as a guest on the podcast? Add your name here

    Topics:
    (00:00:00) - Intro
    (00:03:15) - Tony’s career
    (00:05:52) - How do all the companies you’re involved with impact the auto industry?
    (00:07:59) - What growth are you seeing in the RV and Powersports market?
    (00:15:03) - What are you seeing with Dealer profitability trends?
    (00:19:25) - Why is the pause in EVs a good thing?
    (00:21:02) - What’s driving the 5x increase in claim values? 
    (00:23:26) - Where’s the opportunity for EVs?
    (00:27:28) - How are you working to create the most profitable system while maintaining a great customer experience?
    (00:35:17) - Are there any new products on the horizon you’re anticipating?
    (00:38:51) - How do you continue to scale your company? 
    (00:41:55) - Creating more product shelf space
    (00:45:46) - How do you measure risk for someone who didn’t buy a VSC at the point of sale but wants one now?
    (00:51:59) - Is there a benchmark for running an automotive warranty company?
    (00:54:07) - GAP Reinsurance
    (00:59:44) - What’s exciting to you these days?

    Check out APCO here.

    Check out the website for more (https://dealershipguy.com) and follow me on X @GuyDealership! (https://x.com/guydealership)

    This podcast is for informational purposes only and should not be relied upon as a basis for investment decisions.

    • 1 hr 2 min

Customer Reviews

4.9 out of 5
333 Ratings

333 Ratings

NateRiesen ,

Must listen

Fantastic interviews and great content. This is such a thought provoking and inspiring podcast. Nice job.

48~Julie ,

Not just for car salesmen

I’m not in the car business but I enjoy hearing the ins and outs of the industry and find it can provide great conversation fodder. I often find myself repeating something I’ve learned here. Just about everyone has a car, so at some point there is relevant info for almost anyone, as well as psychology and just good business skills.

maggie62836 ,

Must listen!!!

This a great podcast for anyone in the car business. No matter how long you been working in it, you’ll learn something new, and gain a different perspective on challenges facing the industry.

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