2 episodes
Chalk Talk Podcast - Amy's EDU Mark Banks & Aaron M. Clay
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- Business
Amy's EDU's Mark Banks and Aaron M. Clay will teach businesses of any size the ins and outs of great customer service, open book management, public speaking, leadership and company culture.
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Is the Customer Always Right?
Mark Banks and Aaron M. Clay discuss the age-old saying, "The customer is always right." Is this true? But what if they are, in fact, wrong? How should employees handle this situation? How should leaders prepare their employees for this situation?
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Beta Introduction - E000
Mark and Aaron introduce Amy's Ice Creams and the foundation for our Chalk Talk. We'll introduce you to the culture of Amy's and where it all began.