237 episodes

Are you a Chiropractor or Physical Therapist working long hours, worrying about lower repayments, and missing out on quality time with your family? You can DOUBLE your income, without working more hours, by adding a gym to your practice. Clinic Gym Hybrid Solutions shares success stories, and how you can be on your way to freedom in as little as 6 months.

Clinic Gym Radio Dr. Josh Satterlee

    • Business
    • 5.0 • 44 Ratings

Are you a Chiropractor or Physical Therapist working long hours, worrying about lower repayments, and missing out on quality time with your family? You can DOUBLE your income, without working more hours, by adding a gym to your practice. Clinic Gym Hybrid Solutions shares success stories, and how you can be on your way to freedom in as little as 6 months.

    How Motivational Interviewing Can Improve Your Clinical Outcomes with Katie Hartlieb

    How Motivational Interviewing Can Improve Your Clinical Outcomes with Katie Hartlieb

    Dr. Katie Hartlieb, the Professor and Program Director in the Functional Nutrition department at Parker University, joins us in this episode. Dr. Hartlieb shares her in-depth knowledge about Motivational Interviewing, a style of human-centered communication designed to empower someone to help them move forward in making positive changes. She explains all about how it can be utilized to provide better outcomes for clients.
    “It’s not uncommon for someone’s ‘why’ on visit #1 to be very different from their ‘why’ on visit #5.” - Dr. Katie Hartlieb
    Topics Covered Include

    Why some of the most engaged clients fail to follow through on your recommendations.
    How Katie came across Motivational Interviewing.
    The multi-disciplinary team that Katie worked with and what they worked towards.
    How Motivational Interviewing works and why it’s so beneficial for clients.
    Uncovering a person’s desire to change and how it can propel them forward.
    The unique motivations that adolescents have to pursue change.
    How helpers tend to approach conversations, along with how they can do better.
    Why motivational interviewing brings relief to both people within the conversation.
    Where this type of interviewing came from and what it honors.
    Types of evoking questions used in Motivational Interviewing.
    Why charting is a part of Motivational Interviewing and how it supports the process.
    One of the most powerful ways a provider can help facilitate change.
    The best places to learn more about Motivational Interviewing.
    When these conversation tools should be used (and when they shouldn’t be).
    Different types of reflections you can use in Motivational Interviewing.

     
    Learn more about the Clinic/Gym model: https://clinicgymhybrid.com/
    Grow your clinic with our software platform: https://trustdrivencare.com/
    Join the Clinic/Gym Hybrid discussion Facebook group: https://www.facebook.com/groups/1089660424448127
     
    Email Dr. Katie Hartlieb: kathrynhartlieb@parker.edu

    • 53 min
    Leveraging Virtual Assistants for Practice Mastery with Dr. Julie Durnan

    Leveraging Virtual Assistants for Practice Mastery with Dr. Julie Durnan

    In this episode we’re welcoming Dr. Julie Durnan, CEO and Founder of Ginger Desk, to explain the transformative impact of virtual assistants in healthcare. We’ll hear about how Ginger Desk is streamlining clinic operations and enhancing patient care by training virtual assistants to handle administrative burdens, allowing clinicians to focus on delivering personalized patient experiences.
    “If you don't have an assistant, then you are the assistant.” – Dr. Julie Durnan
    Topics Covered Include

    Why leveraging digital assistants is so beneficial for modern medical practice success.
    How Dr. Durnan's innovation earned her the Innovate BC Women-Led Venture Prize.
    Why cost-cutting is just the beginning of virtual assistant benefits in healthcare.
    How Ginger Desk emerged as a solution to pandemic-induced operational challenges.
    How virtual assistants can significantly improve staff retention and patient experiences.
    Why systematic precision combined with personal care elevates healthcare services.
    Why creating unforgettable patient moments matters for practice growth.
    How Ginger Desk empowers clinicians to focus on direct patient care.
    Why meticulous procedures and systems are key to transforming good clinics into great ones.
    How virtual assistants enable scalability for practices at all professional stages.
    How virtual assistants help maintain a professional image for healthcare providers.
    Why best practices learned from various clinics enhance overall VA service efficiency.
    How VA services address labor challenges and high turnover in healthcare clinics.
    Why a well-documented system allows consistent delivery of high-quality service.

     
    Ginger Desk: https://gingerdesk.com/
     
    Learn more about the Clinic/Gym model: https://clinicgymhybrid.com/
    Grow your clinic with our software platform: https://trustdrivencare.com/
    Join the Clinic/Gym Hybrid discussion Facebook group: https://www.facebook.com/groups/1089660424448127

    • 34 min
    Maximizing Healthcare Profits through Engaged Communities with Lee Kara Friedlander

    Maximizing Healthcare Profits through Engaged Communities with Lee Kara Friedlander

    Today Josh is alongside Lee Kara Friedlander to examine the realm of online courses and communities within the healthcare and fitness industries. They share strategies for creating engaging content, building profitable online programs, and fostering a sense of belonging in digital spaces. The success stories of Amy Porterfield and Adriene Mishler are used as benchmarks for sustainable business growth through community interaction and education.
    “The beauty of the community design is that once it's up and running, you've got people engaging, you've got people commenting… You have less you have to do all the time.” – Lee Kara Friedlander
    Topics Covered Include

    How online courses and communities can transform healthcare and fitness businesses.
    Why continuous engagement and recurring income are critical for sustainable business models.
    How expert guidance through life changes, such as prenatal and postpartum care, enhances customer service.
    Why a strong online presence and authentic community interaction are essential for profitability.
    How personal touch and expert insights elevate authority and appeal to audiences.
    The importance of SEO, the customer journey, and multiple touchpoints in resonating with your audience.
    Why leveraging professional qualifications can impact lives and lead to a desired lifestyle.
    How crafting a content strategy that stands out in crowded markets can drive success.
    The role of community engagement in fostering growth and simplifying content creation.
    How recognizing and rewarding active community members can build a sense of belonging.
    Why establishing a reliable content creation cadence is necessary for maintaining an active community.
    How defining your target audience, or avatar, focuses your business and community efforts.
    Preloading your community with content to create an inviting atmosphere.
    How involving ideal clients early on can foster active participation and a vibrant community.

     
    Learn more about the Clinic/Gym model: https://clinicgymhybrid.com/
    Grow your clinic with our software platform: https://trustdrivencare.com/
    Join the Clinic/Gym Hybrid discussion Facebook group: https://www.facebook.com/groups/1089660424448127

    • 57 min
    Advancing Chiropractic Services Through Virtual Assistants and Team Synergy with Dr. Allen Miner

    Advancing Chiropractic Services Through Virtual Assistants and Team Synergy with Dr. Allen Miner

    Dr. Allen Miner, the CEO of Chiro Match Makers, joins us in this episode. We’ll hear about strategic team building with Chiro Match Makers, the growing popularity of virtual chiropractic assistants, and how assessing different behavioral profiles can help you make staffing decisions in your practice.
    “The more you can specialize in what you like, the more you can keep your team specializing in what they like.” – Dr. Allen Miner
    Topics Covered Include

    Why integrating exercise with chiropractic healing combats musculoskeletal pain effectively.
    Why virtual chiropractic assistants can be key to practice efficiency and growth.
    How team building with Chiro Match Makers aligns with clinic values and style.
    Why cognitive and behavioral profiles are crucial in forming successful chiropractic teams.
    How specializing and outsourcing tasks can attract “A players” to your clinic.
    Why detailed systems and protocols draw in top talent over high salaries.
    How virtual assistants from abroad can enhance in-house staff performance.
    Why strategic staffing includes utilizing on-site and off-site personnel.
    How delegating administrative tasks improves patient engagement and experience.
    How technology enables secure and efficient remote work for off-site teams.
    Why assigning work based on individual strengths fosters business growth.
    Why email marketing segmentation by patient engagement levels is effective.
    How investing in quality staff translates to improved operational efficiency.
    Why sports science video analysis can be offloaded to skilled virtual assistants.
    How practice management evolves from traditional roles to remote support models.
    Why pre-evaluating potential hires ensures they fit the practice before interviewing.

     
    Learn more about the Clinic/Gym model: https://clinicgymhybrid.com/
    Grow your clinic with our software platform: https://trustdrivencare.com/
    Join the Clinic/Gym Hybrid discussion Facebook group: https://www.facebook.com/groups/1089660424448127

    • 52 min
    Elevating the Healthcare Experience Using Responsive Virtual Services with Jenn Collins

    Elevating the Healthcare Experience Using Responsive Virtual Services with Jenn Collins

    Today we’re welcoming Jenn Collins to discuss the integration of trust and technology in healthcare. We’ll talk about how remote reception services can enhance patient care by facilitating responsive communication and streamlining clinic management, along with the benefits and challenges of virtual receptionists and their impact on patient trust.
    “You might need a receptionist to be on the line to give them the door code to get in, but that can happen from anywhere. They don't need to be sitting at the front desk.” – Jenn Collins
    Topics Covered Include

    Why two-way communication is crucial for building patient trust.
    How remote reception services streamline administrative tasks in healthcare.
    Why virtual receptionist services are pivotal in the evolving landscape of healthcare.
    How a personalized touch from virtual receptionists can improve patient service quality.
    Why moderate client volume practices benefit most from virtual receptionist services.
    How remote reception services provide psychological comfort to patients.
    Why virtual assistance reflects positively on a practice's reputation and efficiency.
    How the integration of technology reduces healthcare practice overhead costs.
    Why responsive communication is essential for addressing patient concerns promptly.
    How virtual receptionists can improve the patient experience at medical check-ins.
    Why human interactions with receptionists are still valued over digital systems.
    Why virtual receptionist services need to integrate effectively with EHR systems.
    How virtual receptionists enhance clinic operations by enforcing policies.
    Why hiring and retaining a younger workforce is challenging in modern healthcare.
    Why leveraging professional capabilities is essential for career advancement.
    Why embracing advanced communication technology is crucial for modern healthcare practitioners.

     
    Learn more about the Clinic/Gym model: https://clinicgymhybrid.com/
    Grow your clinic with our software platform: https://trustdrivencare.com/
    Join the Clinic/Gym Hybrid discussion Facebook group: https://www.facebook.com/groups/1089660424448127

    • 37 min
    Innovative Approaches to Patient Loyalty and Online Engagement with Jon Morrison

    Innovative Approaches to Patient Loyalty and Online Engagement with Jon Morrison

    In this episode, marketing expert Jon Morrison joins us to discuss enhancing chiropractic practices with trust-building strategies and advanced technology. Jon is a Certified StoryBrand Guide at Get Clear Consulting, allowing him to give valuable insights on the integration of AI in website creation, the importance of clear online communication, and digital marketing tools that can revolutionize patient engagement and practice management.
    “The human element remains irreplaceable in others, such as hands-on healthcare services.” – Jon Morrison
    Topics Covered Include

    How a professional online presence builds trust and attracts new patients.
    Why clear messaging and patient-centric language are key to effective chiropractic websites.
    How AI post-GPT-3 is revolutionizing content creation for chiropractic websites.
    Why integrating technology enhances the patient experience and practice efficiency.
    How to manage your chiropractic practice's online presence with ease and affordability.
    Why adapting to digital marketing strategies is crucial for chiropractic success.
    How a well-crafted website serves as the business's welcoming front door.
    Why understanding the four essential elements of a good website matters.
    Why embracing modern technology is a step towards a dream chiropractic practice.
    How to transform your online presence with innovative marketing approaches.
    Why seamless integration with practice management software like Jane is beneficial.
    How to leverage digital tools to free up time for patient care.
    Why creating engaging content is simpler than ever with AI advancements.
    How patient loyalty and online engagement lead to a flourishing practice.
    Why combining clinical expertise with entrepreneurial vision maximizes practice potential.

     
    Learn more about the Clinic/Gym model: https://clinicgymhybrid.com/
    Grow your clinic with our software platform: https://trustdrivencare.com/
    Join the Clinic/Gym Hybrid discussion Facebook group: https://www.facebook.com/groups/1089660424448127

    • 36 min

Customer Reviews

5.0 out of 5
44 Ratings

44 Ratings

Nyjerjs ,

Great content

As a chiropractic student and starting to think through the details of a business plan for a future clinic/gym, this podcast has been super helpful in getting me in the right headspace! So many little details I wouldn’t know to think of or consider otherwise.

djdveksv ,

Wish more clinics were set up this way

Love this approach to patient care. More doctors should be using active care. Empower the patient to become more resilient.
The in person seminar was also really helpful for implementing this immediately.

cjgatna ,

Great perspective

A lot of these topics are not covered in school. As a student about to graduate in April there are a TON of clinical pearls, but also business pearls. The attention to small details to make the patient experience better is really great. Notebook is filling up with how I will plan my office space, scheduling, and what to look for when hiring help.

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