Commerce Talks with Alexander Graf Spryker

Julie Samaha, Head of E-commerce at Tamimi Supermarkets, discusses the company's e-commerce strategy and the challenges they face in the Saudi Arabian market. Tamimi Supermarkets is a Saudi family business with 111 stores across the country. They have implemented a click and collect model to provide a convenient and sustainable shopping experience. Julie emphasizes the importance of customer satisfaction and personalized service in retaining and acquiring customers. She also discusses the competition in the market, the profitability of the e-commerce sector, and the future of logistics and delivery in Saudi Arabia. Julie advises brands entering the Saudi market to think local, be unique, and prioritize relevance to the customer.

May Kanounji, CEO of Blooming Ware, discusses the Saudi fashion industry on Commerce Talks. She highlights feminizing lingerie, e-commerce, and omni-channel strategies, offering insights and advice for brands entering the Saudi market.

In this conversation, Aurèlien Cuellar, Director of Omnichannel and Technology at Chalhoub Group, discusses the success and business model of Chalhoub Group, a leader in retail and distribution of luxury products in the Middle East. He shares his reasons for moving to the region and highlights the opportunities and challenges it presents. Aurèlien also discusses the importance of talent acquisition and retention in the region and the role of technology, including AI, in the future of retail in the Middle East.

Indraneel Chitale from Chitale Bandhu discusses the company's growth, unique flavors, India's economic progress post-liberalization, and adapting to digital trends for market expansion in a Commerce Talks podcast.

In this episode of the Commerce Talks podcast, Ali discusses his coffee venture in Kuwait and the market in the GCC region. The COFE App aims to solve the problem of connecting coffee bean farmers directly with coffee shops, cutting out the middlemen. The app offers a personalized coffee ordering experience for consumers and generates revenue through subscriptions, commissions, and partnerships. Ali shares the current status of the business and plans for expansion in 2024. He also highlights the advantages of using the COFE App in Dubai and discusses the coffee culture in different cities.

In this episode, Günther Helm, CEO of Cenomi Retail, discusses the growth of e-commerce in Saudi Arabia and the challenges and opportunities it presents. He emphasizes the importance of price and customer service in building customer loyalty. Günther also shares insights into the unique aspects of doing business in Saudi Arabia, including the Saudization strategy and the cultural differences that impact the retail industry. He discusses the future of e-commerce and the potential for super apps in the region. Overall, Günther highlights the dynamic and rapidly changing nature of the Saudi Arabian market. The conversation explores the opportunities in Saudi Arabia, the priorities for growth, building a strong team, becoming an omnichannel retailer, and closing remarks.