Community is Collaborative with Erica Moss at Atlassia Community Sense

We talk to Erica about the diverse user base that forms the Atlassian community and the work she does to enable them to connect with each other and be involved in a two-way conversation with the company’s internal teams. Erica speaks about the need for internal teams to be educated about the value of their company’s community, for these internal teams to be actively involved in nurturing it, and for those in leadership positions to display their buy-in.