9 episodes

Join Carly and Mark on Community Sense as we talk with the world’s best community builders to get inspired and learn the strategies for building and sustaining a thriving B2B community.

After every episode, you’ll walk away with actionable ideas for building a successful community rooted in impact, collaboration, and growth.

Community Sense Mark Kilens

    • Business
    • 5.0 • 2 Ratings

Join Carly and Mark on Community Sense as we talk with the world’s best community builders to get inspired and learn the strategies for building and sustaining a thriving B2B community.

After every episode, you’ll walk away with actionable ideas for building a successful community rooted in impact, collaboration, and growth.

    Building A Bridge With Community with Shana Summers at HubSpot

    Building A Bridge With Community with Shana Summers at HubSpot

    Shana shares how community can act as a bridge to foster connections between individuals and amplify the work that they do, how to engage leadership to get their buy in on your community strategy, and how to build inclusive programming and partnerships that celebrate the work of diverse professionals. Tune in to hear it all!

    • 40 min
    Do Things That Don't Scale with Chris Anderson at Guru

    Do Things That Don't Scale with Chris Anderson at Guru

    Chris shares how their community has grown and evolved, why scalability shouldn't be a key concern when building a community, why communities need nurturing, and more! Tune in today to hear it all. 

    • 40 min
    Leveraging Established Communities with Zoë Hartsfield at Spekit

    Leveraging Established Communities with Zoë Hartsfield at Spekit

    Zoë Hartsfield, currently Community Manager at Spekit, and formerly Community/Partner Manager at Dooly (at the time of our interview), understands the power of going to where the people are, rather than trying to attract folks to come to them. Zoë is a believer in the power of community to solve problems, and shares her tips on leveraging community to support the growth and development of your brand

    • 37 min
    Designing a Community Strategy with Dan Cmejla at Chili Piper

    Designing a Community Strategy with Dan Cmejla at Chili Piper

    As Director of Partnerships, Community, and Social Media at Chili Piper, Dan Cmejla helped increase the company’s revenue by over 400% through the use of advanced community strategies, and he joins us today to share them.

    Key takeaways from our discussion are key questions to ask before starting a community, building a ‘community ecosystem’ by aligning your community with other similar ones that surround brands in your niche, and how to encourage community members to advertise your brand without explicitly asking.

    • 39 min
    The Power of Selflessness with Christina Garnett at HubSpot

    The Power of Selflessness with Christina Garnett at HubSpot

    Managing a community of millions of people is no small feat and requires a selfless and deeply customer-centric mentality. With that in mind, we're honored to be joined by the Senior Marketing Manager of Hubspot, Christina Garnett, who is an advocacy strategist and focuses on community building using audience intelligence and social listening to learn more about audiences.

    • 40 min
    Building Member Journeys with Marjorie Anderson at PMI

    Building Member Journeys with Marjorie Anderson at PMI

    Building a robust community is about more than the provision of resources and benefits. Companies need to think about how they can take members on a journey and deliver value at each step. This is a process that requires constant work and intentionality. 

    • 40 min

Customer Reviews

5.0 out of 5
2 Ratings

2 Ratings

Chris Anderson (Phila.) ,

Inspiration in every episode

Kudos on creating an amazing resource for community builders! I’ve found every episode so far to be full of insights and tactical examples that have pushed my thinking on how I can be a better community builder. Thanks so much Mark and Carly!

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