28 min
Conceptualizing CX to Maximize Customer Loyalty with Dan Gingiss Humans of CX
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- Management
Dan Gingiss, CEO of the Experience Maker, joins us to discuss the importance of conceptualizing the customer experience from the customer's point of view.
Dan Gingiss, CEO of the Experience Maker, joins us to discuss the importance of conceptualizing the customer experience from the customer's point of view.
28 min