24 episodes

Welcome to Culture Over Coffee, a podcast focused on improving company culture and fostering employee engagement hosted by Beth Sunshine, SVP/Partner at Up Your Culture. Every week we chat with experts and thought leaders about the latest proven practices that succeed in reducing regrettable turnover, increasing productivity and retaining key customers. So, pour a cup of your favorite brew and join us. Up Your Culture, an employee engagement and company culture firm, was designed by The Center for Sales Strategy which has almost 40 years of experience improving business performance.

Culture Over Coffee Beth Sunshine

    • Business

Welcome to Culture Over Coffee, a podcast focused on improving company culture and fostering employee engagement hosted by Beth Sunshine, SVP/Partner at Up Your Culture. Every week we chat with experts and thought leaders about the latest proven practices that succeed in reducing regrettable turnover, increasing productivity and retaining key customers. So, pour a cup of your favorite brew and join us. Up Your Culture, an employee engagement and company culture firm, was designed by The Center for Sales Strategy which has almost 40 years of experience improving business performance.

    The Transformative Power of Open Leadership with Matt Sunshine

    The Transformative Power of Open Leadership with Matt Sunshine

    In this episode, we're breaking down why transparency and authenticity are two qualities all leaders should actively demonstrate in their day-to-day duties.

    And joining Beth to help explore the many facets of being a transparent leader is my favorite business leader, Matt Sunshine, CEO of the Center for Sales Strategy. 

    Matt offers a lot of food for thought about:
    How transparency not only fosters trust within an organization, but also allows everyone to feel that much more comfortable sharing their ideas. Why, if you're only sharing the good news, that's not transparency, that's just PR. And, finally, how your employees should know less information than what you would tell your closest confidant, but more than what you would tell the general public.Links:

    Grade Your Company Culture

    Matt Sunshine

    Beth Sunshine

    Up Your Culture

    • 27 min
    Unlocking Employee Engagement through Shared Vision with Kristin Cantrell

    Unlocking Employee Engagement through Shared Vision with Kristin Cantrell

    In this episode, we’re discussing how having and communicating a shared vision can be instrumental to driving engagement throughout your organization.

    And the awesome Kristin Cantrell, Owner/Operator at Seven Mountains Media, is here to break down how she fosters a shared vision with her teams.

    Kristin has such great insights to offer, like: 
    How involving your people in the development of your organization’s vision can better ensure their buy-in Why, while communicating your company’s vision is key, demonstrating it is even more crucial And, finally, why it always pays for leaders to put their boots on and pitch in, no matter the role. Links:

    Grade Your Company Culture

    Kristin Cantrell

    Beth Sunshine

    Up Your Culture

    • 31 min
    Communicating Clearly to Foster Engagement with Liz Dickson

    Communicating Clearly to Foster Engagement with Liz Dickson

    In this episode, we’re talking about how important it is for leaders to get the communication piece right when it comes to fostering a solid culture of engagement.

    And joining Beth is one of the best communicators we know, Liz Dickson, Managing Director at Press Ganey.

    Liz has so many amazing thoughts to offer, like: 
    Why it’s important for companies to create psychologically safe environments so employees feel comfortable speaking their mind How just as patients in a hospital experience better outcomes when given clear communication, the same can be said for employees and their level of engagement And, finally, why ensuring your visibility and approachability as a leader goes a long way toward breeding trust amongst your people. Links:

    [Blog] How to Become a More Impactful Listener

    Liz Dickson

    Beth Sunshine

    Up Your Culture

    • 20 min
    Building a People-First Culture with Amy Bloxom

    Building a People-First Culture with Amy Bloxom

    In this episode, we’re exploring how company leaders can go about building a people-first culture.

    And joining Beth to break it all down is someone who truly does put people-first: Amy Bloxom, Regional Vice President at Townsquare Media. 

    Amy makes a ton of great points, such as: 
    Why it’s not only important for employees to understand the vision of the company, but also, equally, that their opinions matter How assuming positive intent can go a long way toward establishing trust, even when conflicts arise And, finally, why understanding each of your team members at an individual level is invaluable when building a culture that is truly people-first.  Links:

    A Company Leader's Checklist for Company Culture

    Amy Bloxom

    Beth Sunshine

    Up Your Culture

    • 24 min
    Thriving in Adversity: Leadership and Engagement with Lisa Kogan-Praska

    Thriving in Adversity: Leadership and Engagement with Lisa Kogan-Praska

    In this episode, we’re continuing our focus on company leaders by taking a look at how to go about maintaining employee engagement when leading through times of adversity.  
    And we can’t think of a better leader to turn to for a topic like this than Lisa Kogan-Praska, CEO of the Boys & Girls Club of the Bay and Lakes Region.

    Lisa has such amazing insights, like: 
    How, without transparency, it’s hard to have an intentional culture Why, too often, leaders think they need to have all the answers, when, really, their job is to show the path forward And, finally, why, for leaders, being present WHEN you’re present can make a huge difference in the engagement of your teamsLinks:

    ENGAGE 2023: The Company Culture Report

    Lisa Kogan-Praska

    Beth Sunshine

    Up Your Culture

    • 29 min
    Shaping Company Culture through Tomorrow's Leaders with Jason Randall

    Shaping Company Culture through Tomorrow's Leaders with Jason Randall

    In this episode we’re kicking off our season-long focus on the role that company leaders play in nurturing a solid culture of engagement.  
    Throughout our fourth season, you’ll hear from leaders in various industries who truly embody the fact that a great company culture starts at the top. 

    Today, Beth joined by the amazing Jason Randall, CEO at Questco, who is here to help break down how to shape the future of your company culture through developing tomorrow’s leaders.

    Jason brings so many amazing points to the table, like: 
    Why, no matter how positive of a message your company transmits, if your culture isn’t authentic, you won’t be fooling anyone.  How everyone has a role to play in nurturing a company’s culture, but it’s up to leaders to continuously shine a light on what that culture should look like. And, finally, why new leaders in the company should be trusted and empowered to make their own decisions. Links:

    Grade Your Company Culture

    Jason Randall

    Beth Sunshine

    Up Your Culture

    • 29 min

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