Customer Experience Is Your Recession Plan Customer Service Academy

In this episode, we talk about using customer experience as a differentiator in your market to grow your sales


Take a step back and look at your customer journey to find friction points you can smooth out
Ensure your employee training enables and empowers your team

Listen to your customers through surveys to find out what they want and then take action  
It's time for THE GREAT SERVICE COMEBACK!
 
 
Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants.  He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement.  Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.
 
 
Tony Johnson Customer Service Expert | Author | Trainer | Speaker
 
 
Check out my FREE Resources and Training Tools:
Web: https://www.igniteyourservice.com/
YouTube: https://www.youtube.com/c/RecipeforserviceNet
Twitter:  https://twitter.com/The_TonyJohnson
Instagram: https://www.instagram.com/THE_TONYJOHNSON/
Tik Tok:   https://vm.tiktok.com/owrTbL/
Facebook:  https://www.facebook.com/tonyjohnsoncx/
 
Music: http://www.bensound.com