Digital Transformation in Financial Services with Jan Husby of PRA Group Disruptive Innovators: Champions of Digital Business - CIO & IT Leader Interviews, Digital Transformation, Digital Innovation
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- Business
This week, David Wright is joined by Jan Husby, Chief Information Officer of PRA Group, to discuss leveraging technology and data to improve customer experiences in the financial services industry.
Key Takeaways:
(02:48) Start simple when implementing new technology to allow for learning and flexibility.
(06:29) Develop trust in your own judgment through experience.
(12:17) A clear vision attracts talent and promotes innovation.
(16:55) Embrace new technology, even when it doesn't always work.
(18:16) Work closely with compliance to meet regulations in a pragmatic way.
(18:52) Cybersecurity threats require continuous training and vigilance.
(20:10) Consumers eagerly adopt new financial technologies that are convenient.
Resources Mentioned:
Jan Husby -
https://www.linkedin.com/in/janhusby/
PRA Group -
https://www.linkedin.com/company/pragroup/
Cyber Crisis -
https://www.amazon.com/Cyber-Crisis-Protecting-Business-Threats/dp/1950665836
Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.
#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness
This week, David Wright is joined by Jan Husby, Chief Information Officer of PRA Group, to discuss leveraging technology and data to improve customer experiences in the financial services industry.
Key Takeaways:
(02:48) Start simple when implementing new technology to allow for learning and flexibility.
(06:29) Develop trust in your own judgment through experience.
(12:17) A clear vision attracts talent and promotes innovation.
(16:55) Embrace new technology, even when it doesn't always work.
(18:16) Work closely with compliance to meet regulations in a pragmatic way.
(18:52) Cybersecurity threats require continuous training and vigilance.
(20:10) Consumers eagerly adopt new financial technologies that are convenient.
Resources Mentioned:
Jan Husby -
https://www.linkedin.com/in/janhusby/
PRA Group -
https://www.linkedin.com/company/pragroup/
Cyber Crisis -
https://www.amazon.com/Cyber-Crisis-Protecting-Business-Threats/dp/1950665836
Thanks for listening to the Disruptive Innovators podcast. If you enjoyed this episode, hit the subscribe button and never miss another insightful conversation. And be sure to leave a review to help get the word out about the Champions of Digital Business.
#DisruptiveInnovation #Innovation #DisruptiveTech #DigitalBusiness
22 min