64 episodes

The Sharons -- Sharon McIntosh and Sharon Phillips -- explore the internal communication implications and effects on employee engagement.

EE Voice Sharon McIntosh and Sharon Phillips

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The Sharons -- Sharon McIntosh and Sharon Phillips -- explore the internal communication implications and effects on employee engagement.

    EPISODE #64: NOT IF, BUT WHEN – CRISIS EXPERT ANDY GILMAN ON PREPARING FOR A CYBERATTACK

    EPISODE #64: NOT IF, BUT WHEN – CRISIS EXPERT ANDY GILMAN ON PREPARING FOR A CYBERATTACK

    Sometimes it pays to be a little paranoid. Crisis management expert and friend of the EE Voice podcast, Andy Gilman, returns to discuss the importance of preparedness and heightened awareness when it comes to cyber-attacks, the top potential crisis for almost any organization.

    In our conversation, Andy illustrates the key role of communications in company-wide cybersecurity initiatives, which he calls “the ultimate cross-functional teamwork.”

    “Figure out what resources are out there, then get smart yourself and get your employees smarter,” he says. “You want them to be aware and spot something. Again, we don't know we're doing a good job until something bad happens, so every day we're doing it is another day where the organization can function as normal.”

    For helpful resources for communicators, visit the Cybersecurity & Infrastructure Security Agency.

    For more on Andy and CommCore Consulting Group, head to https://www.commcoreconsulting.com/.
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    The post EPISODE #64: NOT IF, BUT WHEN – CRISIS EXPERT ANDY GILMAN ON PREPARING FOR A CYBERATTACK appeared first on FIR Podcast Network.

    • 22 min
    #63 – Roe v Wade: Communicators on alert for legal implications

    #63 – Roe v Wade: Communicators on alert for legal implications

    On June 24, 2022, the Supreme Court overturned the 1973 Roe v Wade ruling that had legalized abortion nationwide.

    Immediately following the announcement, several companies – including Amazon, Apple, Microsoft, Lyft, Dick’s Sporting Goods and JPMorgan Chase – announced that they were offering to cover travel costs for employees who must travel out of state for abortions. This clearly has implications for communicators who are facing the need to respond to their internal and external audiences.

    We reached out to Robin Fretwell Wilson, a law professor at the University of Illinois and an expert on healthcare law. (You can read Robin’s full impressive bio here.)

    “There’s a bramble of issues in [any] direction that you move,” says Robin.

    Among the questions we discussed on this episode:


    Possible legal implications for companies who are reimbursing travel costs for employees who must leave their home states for abortions
    How the ruling could set up a type of “arms race” between the red and blue states
    What key messages communicators should keep in mind when advising their executives
    Several legal issues that may arise down the road – and companies and communicators may not have even yet considered

    Send this episode over to your legal partner – and begin that scenario planning. More is clearly to come on this issue.

    Other resources:


    Read the Reuters article, “Legal clashes await U.S. companies covering workers’ abortion costs,” where Robin was interviewed.
    Business Insider is keeping an updated list of company reactions to the ruling.
    The Society of Human Resources has pulled together a comprehensive resource on navigating Roe v Wade in the Workplace

    Continue Reading →

    The post #63 – Roe v Wade: Communicators on alert for legal implications appeared first on FIR Podcast Network.

    Episode #62: Mike Klein: Challenging Our Traditional Approach to Employee Engagement

    Episode #62: Mike Klein: Challenging Our Traditional Approach to Employee Engagement

    We’re back after a brief hiatus and are ecstatic to be joined by author, internal communications leader, and our "welcome rebel” Mike Klein.

    Principal of Changing the Terms and Senior Strategic Advisor for Sparrow Connected, Mike has made it his personal mission to challenge the status quo and advance the effectiveness of internal communications. His recently published e-book, “Employee Engagement or BUSINESS IMPACT? It's Time To Choose,” takes on the current state of employee engagement and identifies six levers to engage better performance.
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    The post Episode #62: Mike Klein: Challenging Our Traditional Approach to Employee Engagement appeared first on FIR Podcast Network.

    • 28 min
    Episode #61: Employee Communications on the Ukraine crisis

    Episode #61: Employee Communications on the Ukraine crisis

    How can we help? As the world reacts to the Russian invasion of Ukraine, companies must decide how their actions – or inactions – can answer that pivotal question. (Note: Jeffrey Sonnenfeld of the Yale School of Management updates a list of companies daily "that have curtailed operations as well as those that remain.") 

    In today’s abridged EE Voice clip, Sharon and I cover key points including employee safety in affected areas, corporate donations and the importance of proceeding together with empathy. 

    Take a listen, and please let us know if you'd like to share your experiences with our community. We welcome the conversation.
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    The post Episode #61: Employee Communications on the Ukraine crisis appeared first on FIR Podcast Network.

    • 11 min
    Episode #60: Victoria Dew on the new rules of employee experience

    Episode #60: Victoria Dew on the new rules of employee experience

    Welcome Victoria Dew, SCMP, Founder and CEO of Dewpoint Communications back to this month’s EE Voice podcast. Victoria joined Sharon and me to discuss Dewpoint’s insights report, “The New Rules of Employee Experience & Communications in 2022.” 

    In speaking to dozens of business leaders, Victoria and her team captured and analyzed emerging trends – the themes and trends that will impact the way we work moving forward. 

    For more insights from Victoria, connect with her on LinkedIn. 
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    The post Episode #60: Victoria Dew on the new rules of employee experience appeared first on FIR Podcast Network.

    • 33 min
    EPISODE #59: OUR BEST IC EXPERT ADVICE FROM FROM 2021

    EPISODE #59: OUR BEST IC EXPERT ADVICE FROM FROM 2021

    Whew - what year 2021 was for internal communications. You were overworked but overdelivered - and you did it all (most of the time) with passion and enthusiasm. We hope all of you are getting some well-deserved rest and peace as we wind down these final few weeks.

    We leave all of you with a final EE Voice gift -- one podcast with the best IC ideas and advice from our 2021 guests, in just 20 minutes. Here are highlights of the best insights from the year’s conversations:  


    David Murray on the evolving challenges of communications, heightened expectations faced  by leaders in times of crisis and the highest purpose of internal communications.
    Roger D'Aprix – often called “the father of internal communications” – who spoke to guest host David Murray on the future of communication and the goal to help employees “understand the whole range of change that has gone on, and that will certainly continue to go on.”
    Tamara Rodman on how to use storytelling to increase vaccinations by building trust with employees.
    Victoria Dew on how employee experience and expectations are changing as a result of Covid.
    Andy Gilman on using communications to overcome vaccine hesitancy, drive compliance, and for senior leadership to show employees that they care.
    George Sutcliffe on how to begin building a communications measurement strategy.
    Kristen Garvey on how to take a measurement-focused approach when it’s time to bring employees back to the workplace.

    Sharon and I wish all of our listeners happy holidays!

     
    Continue Reading →

    The post EPISODE #59: OUR BEST IC EXPERT ADVICE FROM FROM 2021 appeared first on FIR Podcast Network.

    • 22 min

Customer Reviews

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Bug88888888 ,

Another shining topic

Another accessible, practical podcast with tips to take straight into the work day. Nice to have an accepted theory (Shine theory) behind doing the right thing - giving others due credit at work. And good to be reminded of a few keys to presenting to capture audience attention. Thank you Sharon & Sharon!

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