Encore: Staying in Touch with Clients During the Yuletide ... and Other Occasions‪!‬ "The Claims Coach" Podcast with Kevin Quinley

The pending holidays provide a perfect opportunity to reach out and connect and reconnect with your clients and sources of business. This is particularly true for independent adjusters but also for claim professionals who work with commercial accounts. 

Often, the only time customers hear from a claims person is when a calamity has occurred. Break that cycle by reaching out to customers and clients not only during the end of your holidays but other milestones throughout the year. This is part of developing positive relationships with clients and reinforcing the value added dimension of customer focused claim services