Consulting Matters

Betsy Jordyn

Great consultants don’t just deliver transformation—they live it. Consulting Matters with Betsy Jordyn is the podcast for organizational consultants and transformation-driven coaches who build businesses rooted in their expertise and passions, empower leaders, and drive meaningful change. Hosted by Betsy Jordyn—a former Organizational Development consultant at Disney and a seasoned consultant and business owner with decades of experience—this show equips you to master the art, science, and business of transformation for your clients and, most importantly, for yourself. Through insightful solo episodes and compelling conversations with C-suite executives, seasoned consultants, and support partners, Betsy shares proven strategies for building credibility, crafting messaging that resonates, and confidently navigating the complexities of consulting. But Consulting Matters isn’t just about growing your business—it’s about developing you. Discover how to harness your expertise, reignite your passion, and elevate your ability to create lasting impact. Your transformation starts here. Take your consulting journey to the next level.

  1. Consulting and Coaching in The Messy Middle (Ep159)

    6D AGO

    Consulting and Coaching in The Messy Middle (Ep159)

    Why is the messy middle a big part of our experience as consultants and coaches, and what we do with our clients? Find out on today’s episode of the Consulting Matters podcast.​ So, I just got back from the second annual in-person retreat with my client, of four years, Katie Anderson, who is the messy middle of writing her second book. On the last day, we recorded a podcast for her show Chain of Learning on how our work together during the retreat on the messy middle is part of the learning, how to embrace it, and how it helped Katie and her growth, leading to clarity on the shape of the next book. If you’re a fan of Katie’s work or want to see first-hand the struggles and payoff of getting clarity on your big ideas, check out our conversation. You can find that interview here. But our conversation got me thinking about the messy middle for myself and why it’s such a big part of our work as consultants and coaches, and our experience as we grow our businesses to continue the conversation on the power of the messy middle – what it means to be in it and how to help ourselves and our clients navigate it… and that is what today’s episode of the Consulting Matters podcast is all about. In this episode, you’ll hear: The meaning and power of the messy middle (and why it’s so darn uncomfortable) Why your approach to handling your own experience with the messy middle impacts your effectiveness with your clients and their messy middle navigation How to recognize the messy middle as the real reason behind why clients hire consultants and coaches (regardless of what clients ask for) Let’s dive in! Where to dive in: 00:00 – Why the “Messy Middle” Matters 00:14 – Episode Intro + Context 02:33 – What the Messy Middle Really Is (and isn’t) 04:53 – Transformation, Identity Shifts & Why It’s Uncomfortable 07:04 – The Hero’s Journey Explained 11:42 – Your Role as the Guide (Consultant/Coach) 14:04 – Seeing the Pattern Everywhere 16:19 – You Have to Go First (Your Own Journey) 21:00 – Why Clients Actually Hire You 27:51 – Messaging: Speak to Transformation, Not Tactics 30:13 – Final Takeaways + Next Steps Next steps: If you are in the messy middle, and that’s why your lack of clarity in what you do and confidence in your messaging is becoming so pressing, or you want to pivot your positioning to work with more clients who are in the messy middle, let’s chat.  Head on over to my website at www.betsyjordyn.com Start to notice the heroic journey in what you read and watch, and try to connect your own experience with transformation to those stories – see yourself in the larger transformation narrative. If you’re in a time of transition, don’t go it alone. Experience the value of getting help to accelerate your own journey and gain insight into the value you provide your clients. Evaluate how you’re positioning yourself with your clients – from transactional service provider to transformational strategic partner. Other articles you may enjoy: Finding Clarity Through the Messy Middle: Reflections from My Book Retreat with Betsy Jordyn  How to Become a Confident Speaker with Dr. Christina Madison  Do You Love Consulting or Coaching but Hate Marketing? The Consultant or Coaches's C.U.R.E. for Fear & Self-Doubt Starting a Consulting Business: How to Get It Right from Day One About the host: Betsy Jordyn is a business mentor, brand messaging strategist, and former Disney consultant who helps purpose-driven consultants and coaches build profitable businesses rooted in their unique strengths. With over 20 years in the industry and a knack for turning big ideas into clear positioning, she's your go-to for strategy that aligns with your calling. Work with me: https://www.betsyjordyn.com/services

    31 min
  2. How to Become a Confident Speaker with Dr. Christina Madison (Ep158)

    APR 22

    How to Become a Confident Speaker with Dr. Christina Madison (Ep158)

    Want to add keynote speaking to one of the things you offer in addition to consulting or coaching, but lack the clarity and confidence to make that happen? Find out how to overcome that with my guest, Dr. Christina Madison, on today’s Consulting Matters podcast. This episode is for anyone who wants to take the stage as a keynote speaker but holds themselves back, feels shy or introverted, and wants to overcome it.  Dr. Christina Madison shares how she went from being a pharmacist and academic to where she is today – a sought-after keynote speaker with 200+ TV appearances and multiple appearances on the TEDx stage. On the show she shares practical advice on how to take the stage with confidence, even if you’re an introvert and aren’t a natural performer.  She also shares how to find your core message and the purpose that drives you as a speaker and the change you want to see in the world. So, whether you want to use speaking to get more consulting or coaching clients or become a paid keynote speaker, this episode is for you. Where to dive in: 00:00 - Introduction to Christina Madison 00:35 - Pharmacy Background and Transition 01:47 - From Clinical Work to Advocacy 02:09 - Entertainment Background and Stage Presence 04:19 - Storytelling and Personal Trauma 12:31 - Leaving Academia for Entrepreneurship 16:14 - TEDx Opportunity and New Chapter 19:01 - Personal Stories in Public Health Messaging 23:16 - Addressing Systemic Biases in Healthcare 27:24 - Developing Stage Presence 30:31 - Practical Advice for Aspiring Speakers 34:03 - Roadmap for Building a Speaking Career 39:58 - Crafting a Message Rooted in Issues 44:19 - Bias and Healthcare Advocacy 50:40 - Healthcare as a Human Right 52:11 - Final Words on Opportunity and Passion Next Steps Clarify the message you feel called to share Christina’s journey didn’t start with confidence, it started with conviction.Ask yourself what you’ve experienced or observed that feels like, “this shouldn’t be this way.”That’s often the beginning of a message worth speaking about. Start practicing your voice in low-stakes spaces Before the big stages, Christina practiced in smaller, safer environments.Look for opportunities to share your ideas… whether that’s with peers, small groups, or local organizations, so you can refine both your message and your presence over time. Align your message with a clear brand position Once your message starts to take shape, the next step is making sure your brand reflects it. This is where working with Betsy can help you connect the dots, so your speaking, your content, and your offers all reinforce the same clear, compelling position in the market. Book a discovery call or explore my services. Other articles you may enjoy: Do You Love Consulting or Coaching but Hate Marketing? The Consultant or Coaches's C.U.R.E. for Fear & Self-Doubt Starting a Consulting Business: How to Get It Right from Day One The Trust Factor: Why Brand Clarity Matters for Consultants and Coaches with Dr. J.B. Adams The 3 Types of Expertise Every Consultant and Coach Needs to Name and Claim About the guest:  Dr. Christina Madison, PharmD, FCCP, AAHIVP is a TEDx speaker, clinical pharmacist, and Founder and CEO of The Public Health Pharmacist®, a public health consulting firm. She specializes in communicable diseases and has over 15 years of experience in public health, along with 200+ national TV appearances sharing her expertise. A recognized leader and award-winning advocate, she has played a key role in vaccine education and distribution, including administering over 12,000 COVID-19 vaccines in Southern Nevada. Dr. Madison is also an Associate Professor at Roseman University and a passionate advocate for underserved and vulnerable communities. https://www.thepublichealthpharmacist.com/  About the host: Betsy Jordyn is a business mentor, brand messaging strategist, and former Disney consultant who helps purpose-driven consultants and coaches build profitable businesses rooted in their unique strengths. With over 20 years in the industry and a knack for turning big ideas into clear positioning, she's your go-to for strategy that aligns with your calling. Work with me: https://www.betsyjordyn.com/services

    57 min
  3. Uneasy about Marketing? How to Fall in Love with It! (Ep158)

    APR 15

    Uneasy about Marketing? How to Fall in Love with It! (Ep158)

    I want to talk to you today about…marketing. That dreaded part of consulting or coaching business ownership that so many of us want to avoid. Not only does it make us feel ick – like we’re begging for an audience, but also super-vulnerable, especially because as consultants and coaches, we’re the product, we’re the service, we’re the brand. There’s nowhere to hide. I don’t know about you, but this is exactly how I felt when it was time for me to get serious about building a business and brand of my own after getting by with referrals and networking. The idea of creating articles and blog posts that might not be read or making videos for the first time, when I’m not by nature an “on camera” type, made me want to hide. But I had a wise mentor at the time who pushed me on this, and at first, I balked. And then I started to experience the results – clients finding me all around the world, all because of the content I was putting out there. If you want to replace the chase for clients and start not just attracting clients in general but the ones meant for you – this week’s Consulting Matters podcast is for you. In today’s show, I’m going to do my best to convince you to fall in love with marketing and make it an integral part of your consulting or coaching service to your clients. I talk about: The real truth about marketing that most consultants and coaches don’t fully get Why being an “expert” can become a mindset trap that stands in the way of the predictable client pipeline you want 5 Actions that you can put into place right now that will make you love marketing (or at least be on your way to loving marketing)   If attracting more right-fit clients is one of your goals, this episode will give you the mindset to make it happen…with predictability and confidence. Where to dive in: 00:00 Why Marketing Feels So Hard 01:30 When Marketing Actually Works 03:30 The Truth About Marketing 07:14 What Marketing Really Is 12:20 The Expert Trap That Blocks Clients 16:33 How Clients Decide to Work With You 18:54 5 Ways to Start Loving Marketing 28:19 Key Takeaways + Next Steps Next steps: Review the reflection exercises and identify one key mindset shift you want to make around marketing Pinpoint what you believe now and what you want to believe Identify at least 7 reasons that it’s worth it for you to make that shift With the five Actions you want to master – identify where you can use some outside support. If it’s messaging, you can grab my free guide on my website along with some other freebies at https://www.betsyjordyn.com/downloads  If this episode is revealing that you want to build a stronger business and brand foundation underneath your expertise so that you can actually move forward with more effective marketing with greater confidence, let’s chat. Got to my website and book a free discovery meeting and let’s craft your custom solution. Also tune into some recent podcasts with my clients to get inspired about the power of building your brand foundation with clear and compelling messaging. I’ll add the links in the show notes. Other episodes you may enjoy: The C.U.R.E. for Fear & Self-Doubt (Ep157) Intentional Success: How Leslie Faircloth Took Control of Her Business & Brand (Ep156) Shift Your Consulting & Coaching from Services to Transformations with Joseph Pine (Ep154)  How to Start Your Consulting Business Right…the First Time with Sara Guttman (Ep153)  Why Brand Clarity Is About Trust with Dr. J.B. Adams (Ep152) About the host: Betsy Jordyn is a business mentor, brand messaging strategist, and former Disney consultant who helps purpose-driven consultants and coaches build profitable businesses rooted in their unique strengths. With over 20 years in the industry and a knack for turning big ideas into clear positioning, she's your go-to for strategy that aligns with your calling. Work with me: https://www.betsyjordyn.com/services

    31 min
  4. The C.U.R.E. for Fear & Self-Doubt (Ep157)

    APR 8

    The C.U.R.E. for Fear & Self-Doubt (Ep157)

    Got big visions for your consulting or coaching business?  Chances are you also have big fear and self-doubt. Great news!  I’m going to explain why fear is both an expected, and welcome companion on your journey to growing your own thriving consulting or coaching business and give you the cure for dealing with it on today's Consulting Matters podcast.   Because just when you think you got a handle on it, when you finally gathered the courage to leave your 9-5 and go out on your own, it shows up AGAIN when you decide to invest in a more professional brand, shift to a new client, land more strategic and transformational engagements and step into greater thought leadership. At every pivot point, there's fear and self-doubt. Not only do you stress out with anxiety about finding clients – especially in uncertain times like today – but also second-guess yourself and feel like a fraud. Can you relate? If so, pay close attention to this episode where I share with you: What fear is and why it’s an expected and even welcome companion on your consulting or coaching business growth journey Legit reasons why fear and self-doubt are an even bigger deal for consultants and coaches I’ll also be sharing with you a proven cure for fear and self-doubt.  In previous episodes on the show, I addressed the CURE for imposter syndrome in episode 4 and burnout in episode 60. In this episode, I’ll share my updated thinking on the framework. Let’s dive in! Where to dive in: 00:00 Big Vision, Big Fear 01:10 Why Fear Keeps Coming Back 02:37 C – Characterize Fear 12:02 U – Understand Resistance 16:37 R – Respond with Compassion 25:00 E – Expand Your Vision 26:50 C.U.R.E. Recap 29:30 Action Steps Next steps: Rate yourself on a scale of 1-5 - (where 5 is “all in” and 1 is “I have a plan B and C” – how committed are you to your own business vision. If you’re anything less than a 4.5 or a 5, what fears are holding you back? Decide what actions you need to take to convince your fears that you get them and the needs they are alerting you to, and you got them and will not let those needs to go unmet as you pursue the achievement of your business vision?  If you need help expanding the vision you have for your consulting or coaching business – with greater clarity and confidence in what you do and how to package it up into offers that gets the right clients to say “yes, yes 1000x yes” to working with you, let’s chat. This truly is the BEST way to turn those fears into allies on your journey to greater consulting or coaching success and impact.  Go to www.betsyjordyn.com to learn more about my VIP Brand positioning and messaging programs. Better yet – hit the big button at the top of my website and book a free call with me.  Other episodes you may enjoy: Shift Your Consulting & Coaching from Services to Transformations with Joseph Pine (Ep154)  How to Start Your Consulting Business Right…the First Time with Sara Guttman (Ep153)  Why Brand Clarity Is About Trust with Dr. J.B. Adams (Ep152)  3 Types of Consulting /Coaching Expertise: Which one is yours? (Ep147)  5 Truths About Branding, I Only Saw After Tearing My Process Apart (Ep146)  Inside My Brand Messaging Process (and Why It Always Works) (Ep140) About the host: Betsy Jordyn is a business mentor, brand messaging strategist, and former Disney consultant who helps purpose-driven consultants and coaches build profitable businesses rooted in their unique strengths. With over 20 years in the industry and a knack for turning big ideas into clear positioning, she's your go-to for strategy that aligns with your calling. Work with me: https://www.betsyjordyn.com/services

    31 min
  5. Intentional Success: How Leslie Faircloth Took Control of Her Business & Brand (Ep156)

    APR 1

    Intentional Success: How Leslie Faircloth Took Control of Her Business & Brand (Ep156)

    Want to know the difference between leaving your consulting or coaching success up to chance or creating with strategic intention? Today on the Consulting Matters podcast, we’re getting into the differences between getting clients and building a business and standout brand with my guest and client, Leslie Faircloth. For a lot of us, we get into consulting or coaching after leaving our jobs because we have a generous network who as soon as they hear of our availability, they are introducing us to people who could use our expertise (or maybe hire us themselves) And then at some point we realize, while this is great for now, we know that this isn’t enough to create the sustainable success we need to go all in our consulting or coaching business.  That’s exactly what happened with my client Leslie, who instantly after leaving her job as a director of small business programs with the navy was getting people wanting to work with her. She got professional photos taken, and put up a website. It seems like it should be enough, right?  For her, it wasn’t. What was missing? The strategic intention and brand foundation underneath her expertise.  If you’re an aspiring, new or even seasoned consultant or coach looking for the strategic path, a thriving business, clients and impact, this is the episode for you.  In this episode, you’ll hear: Why “people already want to work with me” isn’t enough to build a sustainable business What happens after the initial wave of referrals and interest starts to level off  The shift from being in demand… to building a business that consistently creates it  As you listen, notice the shift Leslie made in how she thinks, speaks, and shows up. Then go take a look at her website: https://lesliefairclothconsulting.com/ It’s a clear example of what happens when your brand and positioning finally match the level of work you’re here to do. Where to dive in: 00:00 The Difference Between Getting Clients and Building a Business 02:05 Leslie’s Transition from Government Career to Consulting 07:30 Discovering a Passion for Supporting Small Business Underdogs 12:40 The Decision to Leave Stability and Start a Business 16:30 Early Success Through Referrals and Network 20:30 When “People Want to Work With You” Isn’t Enough 23:45 The Missing Piece: Strategy and Brand Foundation 28:00 Clarifying Your Ideal Client, Message, and Value 33:10 From Service Provider to Strategic Partner 36:20 Building a Brand That Reflects Your True Value 40:30 Confidence, Visibility, and Showing Up Differently 44:30 Lessons for Consultants Ready to Build with Intention Next Steps: See what this shift actually looks like: https://lesliefairclothconsulting.com/  Take a few minutes to explore Leslie’s website and see how her brand, messaging, and positioning now reflect the level of work she’s truly here to do. This is what it looks like when everything clicks. Ready to create this kind of clarity in your own business?Book a discovery call with me and let’s explore how to build the strategy, messaging, and positioning that supports consistent clients, stronger offers, and a business that actually feels sustainable. Not ready to work together yet, but know your message needs work? Start here with my free guide: From Confused to Confident 👉 https://www.betsyjordyn.com/confused-to-confident  About my guest: Leslie Faircloth is a Defense Small Business Growth Strategist and Advisor who helps ambitious, diverse small business owners create and execute the strategies they need to win defense contracts and become a competitive, mission-critical force in the market. Drawing on nearly three decades inside the defense acquisition workforce as a contracting professional and small business director, Leslie has helped hundreds of businesses navigate the complex intersection of compliance and opportunity to achieve contract wins and sustained growth. Her work is deeply personal—having built her own career as a young civilian woman in a military-heavy industry where she was often underestimated, she is passionate about helping others break through those same barriers. Through customized strategy, real-time expert guidance, and practical training, Leslie equips her clients to stop spinning their wheels and start winning. About the host: Betsy Jordyn is a business mentor, brand messaging strategist, and former Disney consultant who helps purpose-driven consultants and coaches build profitable businesses rooted in their unique strengths. With over 20 years in the industry and a knack for turning big ideas into clear positioning, she's your go-to for strategy that aligns with your calling. Work with me: https://www.betsyjordyn.com/services

    55 min
  6. The Transformational  Power of Mentors with Yogi Mueller (Ep155)

    MAR 25

    The Transformational Power of Mentors with Yogi Mueller (Ep155)

    What if the most powerful thing you could do for your clients isn't to consult or coach them… but to mentor them? We are the ones who guide our clients to achieve their aspirations and become who they are striving to become! We come alongside clients who are in the middle of their heroic journey. So if the client is the hero, then who are we? We are the mentors. We are the guides. We are the Obi-Wans to their Luke Skywalker. Ever since I left Disney to start my own consulting business over 15 years ago, I have been obsessed with the heroic journey. The heroic journey is a framework of transformation that mythologist Joseph Campbell captured…. There's an individual living a normal life who encounters something unexpected that calls them to adventure. They hesitate, and then they meet a wise old man or woman as a mentor. It appealed to me at first because of how it captured what was really behind me leaving my high-profile job at Disney for my own business, which wasn't just a career transition but a total life transformation. My own heroic journey. But then there's another angle that really speaks to me, especially as I pivoted from consulting to the business mentoring I do now, and that's the role of the mentor who shows up at critical moments with a mix of vision for what is possible for the hero or heroine and tough love to step into it. This role is what I see as the true purpose of transformational consultants and coaches… mentor to heroes and heroines on their journey of transformation. We are the Rafiki to Simba. We are the Obi-Wan to Luke. And when I heard people at a local OD networking meeting talking about Yogi Mueller and his book The Great Slapping, I knew I needed to have him on the show. Tune in to fully appreciate and step into the mentor role with your clients. In today's episode, we're getting into: The role of the mentor in the “hero’s journey” and how it reframes your work with clients at a deeper level   What real mentorship requires: trust, truth, and the willingness to deliver feedback that actually creates transformation   The difference between accidental mentors and intentional mentors, and why that distinction matters for your impact   How to both become a better mentor and show up as a mentee who actually grows and evolves Chapters: 00:00 – Why Mentorship Is More Powerful Than Coaching 02:05 – Yogi’s Journey: Disney, Career Shifts, and Reinvention 10:49 – Building a Business and Finding Your Voice 15:44 – Why Clients Buy You, Not Your Framework 19:08 – Mentorship vs. Transactions: A Different Value Proposition 23:00 – The Meaning Behind The Great Slapping 25:28 – The Mentors Who Shape Us (and Why It Matters) 29:39 – The Hero’s Journey and the Role of the Mentor 33:38 – Why Consultants Have Authority Without Position 42:18 – The “Great Slapping”: Tough Feedback That Transforms 47:50 – What Makes a Great Mentee 53:21 – Why You Need a Mentor (Even If You’re the Expert) 59:02 – Growth, Blind Spots, and Stepping Into the Mentor Role Next Steps: Get clear on the role you actually play Are you showing up as a consultant, a coach… or a mentor? Define how you guide your clients through their transformation journey so your positioning reflects the real value you bring.   Refine your brand positioning to match your impact If your messaging doesn’t clearly communicate how you help clients become who they are striving to become, you’re leaving opportunity on the table. Your positioning should make it obvious that you are the partner who meets them in the middle of their heroic journey.   Work with me to step fully into the mentor role If you’re ready to elevate your positioning and show up as the guide your clients actually need, Betsy can help you clarify your message, own your role, and build a brand that reflects the transformation you create. Learn more here https://www.betsyjordyn.com/services  Other episodes you may enjoy: Shift Your Consulting & Coaching from Services to Transformations with Joseph Pine (Ep154)  How to Start Your Consulting Business Right…the First Time with Sara Guttman (Ep153)  Why Brand Clarity Is About Trust with Dr. J.B. Adams (Ep152)  3 Types of Consulting /Coaching Expertise: Which one is yours? (Ep147)  5 Truths About Branding, I Only Saw After Tearing My Process Apart (Ep146)  Inside My Brand Messaging Process (and Why It Always Works) (Ep140) About the guest: With over 30 years in Talent Development, Yogi Mueller helps forward-thinking executives build the leadership pipelines they need to support real business growth. His background spans hospitality, Disney leadership, and even a former career in comedy, bringing a rare mix of clarity, candor, and humanity to every room he walks into. Yogi is the go-to partner when leadership teams are misaligned, new leaders lack direction, culture feels unclear, or high-potential programs need credibility fast. Through his signature Embrace the G.R.I.T. approach and G.R.I.T. Index Assessment, he helps leaders get honest, take ownership, and grow through the hard lessons that actually drive transformation. He is also the author of The Great Slapping, a raw take on mentorship, feedback, and what it truly takes to develop leaders who don’t shy away from what’s required to grow. https://www.linkedin.com/in/yogimueller/  About the host: Betsy Jordyn is a business mentor, brand messaging strategist, and former Disney consultant who helps purpose-driven consultants and coaches build profitable businesses rooted in their unique strengths. With over 20 years in the industry and a knack for turning big ideas into clear positioning, she's your go-to for strategy that aligns with your calling. Work with me: https://www.betsyjordyn.com/services

    1h 3m
  7. Shift Your Consulting & Coaching from Services to Transformations with Joseph Pine (Ep154)

    MAR 18

    Shift Your Consulting & Coaching from Services to Transformations with Joseph Pine (Ep154)

    Is your consulting or coaching business in the product, service, or transformation business? Today's episode is all about getting your consulting or coaching business firmly into the transformation business. And that means shifting your perspective on whatever you do with your clients or what you want to sell them from the end… to the means to a bigger end, which is what your clients truly desire… …achieving their aspirations and becoming who they want to become. Without this shift, we leave value on the table. To help us unpack this and create the path from products to services to experiences to transformations, I'm beyond excited to bring you author, speaker, and advisor to Fortune 500 companies like my beloved Disney, where I first got introduced to his work back in 1999 when I was a brand-new organization development consultant, Joe Pine. One of my first projects at Disney was with the Fort Wilderness Campgrounds. The GM was Cesar, and at our first meeting, he handed me Joe's Experience Economy book and asked for my help implementing these principles to stage more engaging, immersive experiences for the guests at the Fort. So I have been a fan of Joe's work since then. And even more so with his book on the Transformation Economy, which made me realize why I have butterflies all over the place, and as the icon of my logo, because of how much I love this industry and how much this is such a key part of what I do. In today's episode, we're getting into: The differences between the product, service, experience, and transformation economy What transformation really is, and how understanding that transforms your understanding of what your product actually is The steps you need to take to make the shift into transformation Chapters  00:00 Is Your Business a Service or a Transformation?  02:30 What Is the Experience Economy (Simple Breakdown)  08:54 Products → Services → Experiences → Transformations Explained  12:30 How This Applies to Consultants & Coaches  19:01 Why Transformation (Not Coaching) Is What Clients Buy  24:57 The Shift: The Client Is the Product 32:16 The Real Starting Point: Disruption, Not Strategy  36:00 How to Design Transformational Client Experiences  47:41 Why Most Consultants Think Too Small  55:11 Will AI Replace Coaches? The Real Answer  01:05:27 How to Charge for Transformation (Not Time) Next Steps Get clear on the transformation you deliver. What is different for your client because they worked with you. Check out Joe's book to dive into this more. Look at your client journey and elevate one moment. Where can you be more intentional, more thoughtful, more experiential If you are ready to move from service provider to strategic partner, connect with me to clarify your positioning and build an offer that reflects your true value. Learn more here https://www.betsyjordyn.com/services  Other episodes you may enjoy: How to Start Your Consulting Business Right…the First Time with Sara Guttman (Ep153) Why Brand Clarity Is About Trust with Dr. J.B. Adams (Ep152) 3 Types of Consulting /Coaching Expertise: Which one is yours? (Ep147) 5 Truths About Branding, I Only Saw After Tearing My Process Apart (Ep146) Inside My Brand Messaging Process (and Why It Always Works) (Ep140) About my guest: B. Joseph Pine II is an internationally acclaimed author, speaker, and management advisor to Fortune 500 companies and entrepreneurial startups, and cofounder of Strategic Horizons LLP, a consulting studio focused on helping organizations create new forms of value. He is best known for co-authoring The Experience Economy, a landmark book that redefined how businesses compete by staging memorable experiences rather than simply delivering goods and services, and his latest work, The Transformation Economy, builds on that foundation by showing how businesses can guide customers toward meaningful outcomes and lasting change. Through his work, Pine helps leaders elevate their offerings, rethink their positioning, and design experiences that drive both impact and revenue. Learn more at https://strategichorizons.com/  About the host: Betsy Jordyn is a business mentor, brand messaging strategist, and former Disney consultant who helps purpose-driven consultants and coaches build profitable businesses rooted in their unique strengths. With over 20 years in the industry and a knack for turning big ideas into clear positioning, she's your go-to for strategy that aligns with your calling. Work with me: https://www.betsyjordyn.com/services

    1h 9m
  8. How to Start Your Consulting Business Right…the First Time with Sara Guttman (Ep153)

    MAR 11

    How to Start Your Consulting Business Right…the First Time with Sara Guttman (Ep153)

    Want to know how to start your own consulting business right... the first time? No false starts. No expensive trial and error. Find out how with my guest and client, Sara Guttman, on today’s Consulting Matters podcast. Today, we’re getting into what it actually looks like to seamlessly step out of your leadership career and into consulting business ownership, instead of doing what a lot of us do (myself included)... We instantly get some clients through our network. We throw up a DIY website, We find more established consultants and coaches to subcontract for. And voilà—we’re “in business.” This works. Until it doesn’t. The referral network dries up. The subcontracting keeps us under someone else’s brand. The DIY website reads like an online resume. Worst of all, we realize we've achieved everything except what we set out to achieve when we started our businesses, especially control over our careers, time, impact, and earning potential. Can you relate? But with my client Sara, she avoided all this. And I'm so excited to have her as my guest on my show, so she can tell you how! We met last September when she joined my impact and income accelerator as a low-cost probe to see if she wanted to start her own consulting business. Once she got affirmation on that, we got to work on her brand positioning strategy and website design, and I even got to direct her website photoshoot. She has lots to share about: Her journey into business ownership Why it was important for her to set herself up as a strategic partner from the get-go How she dealt with self-doubt Why she made avoiding expensive trial-and-error her mantra for investing in her business development up front. Chapters 00:00 Introduction and Sarah's Background03:13 Sarah's Career Journey from Radio to Community Center09:37 Realizing the Impact of Venue Management11:58 The Seed of Entrepreneurship: Asking for Advice16:11 Avoiding the Doom Loop and Making Strategic Moves21:16 The Power of Strategic Positioning vs Service Delivery26:28 Brand Messaging and Naming Strategies34:32 Clarifying Business Offerings and Messaging43:49 Reflections on the Business Launch and Next Steps52:56 The Value of Strategy and Support in Business Growth01:00:21 Sarah's Website and Contact Info01:02:13 Key Takeaways: Confidence, Courage, and Strategy   Other episodes you may enjoy: Why Brand Clarity Is About Trust with Dr. J.B. Adams (Ep152) 3 Types of Consulting /Coaching Expertise: Which one is yours? (Ep147) 5 Truths About Branding, I Only Saw After Tearing My Process Apart (Ep146) Inside My Brand Messaging Process (and Why It Always Works) (Ep140) About my guest: Sara Guttman is a meeting and event space consultant who helps nonprofit organizations turn their facilities into reliable revenue streams. After a decade leading venue operations at the Boulder JCC, she now partners with nonprofit leaders to help them generate sustainable income through strategic use of their event spaces. https://saraguttman.com/  About the host: Betsy Jordyn is a business mentor, brand messaging strategist, and former Disney consultant who helps purpose-driven consultants and coaches build profitable businesses rooted in their unique strengths. With over 20 years in the industry and a knack for turning big ideas into clear positioning, she's your go-to for strategy that aligns with your calling. Work with me: https://www.betsyjordyn.com/services

    1h 6m

Trailer

4.9
out of 5
15 Ratings

About

Great consultants don’t just deliver transformation—they live it. Consulting Matters with Betsy Jordyn is the podcast for organizational consultants and transformation-driven coaches who build businesses rooted in their expertise and passions, empower leaders, and drive meaningful change. Hosted by Betsy Jordyn—a former Organizational Development consultant at Disney and a seasoned consultant and business owner with decades of experience—this show equips you to master the art, science, and business of transformation for your clients and, most importantly, for yourself. Through insightful solo episodes and compelling conversations with C-suite executives, seasoned consultants, and support partners, Betsy shares proven strategies for building credibility, crafting messaging that resonates, and confidently navigating the complexities of consulting. But Consulting Matters isn’t just about growing your business—it’s about developing you. Discover how to harness your expertise, reignite your passion, and elevate your ability to create lasting impact. Your transformation starts here. Take your consulting journey to the next level.

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