27 min
Ep#12: Gong’s Ultimate Customer Success Team and Future Vision ft. Eran Aloni (CCO, Gong.io) The Hyperengage Podcast
-
- Entrepreneurship
In this episode, we are joined by Eran Aloni CCO at Gong.io, a revenue intelligence platform that enables high-performing teams to unlock insights from conversations to improve their deal win rates, size, and employee onboarding, Gong is currently trusted by teams such as LinkedIn, Hubspot, Slack, and Zillow, is currently the largest sales intelligence platform in the space having valued around 7.25B with 120M in revenue.
We started off with how Eran set forward his vision with Gong back in the early days and how they have transformed into a really big and successful company during his presence, today they have impacted millions of people with their product.
He also touched that it's very important for early-stage companies to figure out what value means to their customers, and keep on measuring the indicators to build the best product, every customer can perceive value from your product differently, that’s why you need to invest in data since day 1.
Eran also mentioned how Gong is the system of truth for all of their teams, their own product keeps their teams on top of customer journeys and data, which enables them to shape the solution in the best ways possible.
More discussion points like:
- How Gong builds companywide cultural DNA
- How to leverage data, third-party sources, external signals
- Operating Principles at Gong
So tune in and listen to Eran talk about his journey at Gong and what the future holds!
In this episode, we are joined by Eran Aloni CCO at Gong.io, a revenue intelligence platform that enables high-performing teams to unlock insights from conversations to improve their deal win rates, size, and employee onboarding, Gong is currently trusted by teams such as LinkedIn, Hubspot, Slack, and Zillow, is currently the largest sales intelligence platform in the space having valued around 7.25B with 120M in revenue.
We started off with how Eran set forward his vision with Gong back in the early days and how they have transformed into a really big and successful company during his presence, today they have impacted millions of people with their product.
He also touched that it's very important for early-stage companies to figure out what value means to their customers, and keep on measuring the indicators to build the best product, every customer can perceive value from your product differently, that’s why you need to invest in data since day 1.
Eran also mentioned how Gong is the system of truth for all of their teams, their own product keeps their teams on top of customer journeys and data, which enables them to shape the solution in the best ways possible.
More discussion points like:
- How Gong builds companywide cultural DNA
- How to leverage data, third-party sources, external signals
- Operating Principles at Gong
So tune in and listen to Eran talk about his journey at Gong and what the future holds!
27 min