36 min
Ep. 200: Ilenia Vidili | Customer-centricity Can Make the World a Better Place Customer Confidential: Untold Stories of Earned Growth
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- Business
In this episode, Ilenia Vidili, a customer-centricity adviser and author of Journey to Centricity, and Rob Markey discuss why connecting to customers means understanding what they value. When companies use their voice to stand up for something they truly believe in or to advance and improve society, customers notice.
If you’d like to provide feedback on the show, please fill out our survey here.
If you’d like to learn more about Ilenia Vidili, you can find her on LinkedIn.
Order Ilenia's book here.
In this episode, Ilenia Vidili, a customer-centricity adviser and author of Journey to Centricity, and Rob Markey discuss why connecting to customers means understanding what they value. When companies use their voice to stand up for something they truly believe in or to advance and improve society, customers notice.
If you’d like to provide feedback on the show, please fill out our survey here.
If you’d like to learn more about Ilenia Vidili, you can find her on LinkedIn.
Order Ilenia's book here.
36 min