In this episode of the Taking the Lead podcast, Christina Brady introduces Anna Baird, the CRO at Outreach. Anna is an amazing woman with an astonishing resume. Before coming to Outreach, she was the CFO responsible for providing financial and strategic leadership at Livongo Health. Anna was also the President & CFO of RadiumOne and CFO & Head of Operations at SAY Media.
Anna loves software and B2B SAAS tech. She is passionate about developing solutions and helping people improve their businesses. She is aware of the changes caused by the COVID-19 pandemic and believes companies must focus on buyers, their needs, and purchasing strategies. Vendors should be partners with their customers.
Anna and Christina also talk about the time to value. Many products and services take time to mature, and it seems hard to evaluate their value at an early stage. However, interlocutors agree some things can happen in those early stages that can show whether the product or service is right for you as a customer.
Throughout the whole conversation, Anna emphasizes the importance of taking risks. She believes in joint action and embracing possibilities whenever they show up in front of you.