Episode 14 - Understanding a leader's role in managing resistance to change Let's Get The Job Done

"Resistance" is brought up again and again as a source of change failure, and, thankfully, is receiving some academic attention, since resistance to change is not always a malicious attempt to derail an initiative.  Resistance is more complex than people who say "I don't want to do this."  Executives play a major role in managing resistance. Understand that working with natural human autonomy is far more effective than forcing people to act.