22 min
Exceed Your Customer's Curiosity with John Foley Auto Collabs
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- Entrepreneurship
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There's opportunity and potential in the EV market, but only if you seek to understand customers and adapt to their needs.
This episode of Auto Collabs features a conversation with John Foley, co-founder and President of Recharged. Positioned at the forefront of the used electric vehicle (EV) market, Recharged distinguishes itself by creating an Experience Center that goes beyond traditional sales tactics. The discussion delves into John's innovative approach to selling EVs, focusing on the challenges and triumphs of catering to a market predominantly comprised of first-time EV buyers.
John shares insights into the importance of exceeding customer curiosity, not just meeting it. By understanding the specific needs and lifestyles of their customers, Recharged ensures that every buyer is matched with the perfect EV for their life. This commitment to education and personalized service addresses a common concern among potential EV owners: the fear of the unknown.
0:00 Intro with Paul J Daly, Kyle Mountsier and Michael Cirillo
2:19 Recharged's mission to transform the electric vehicle buying experience.
4:44 90% of Recharged's customers are first-time EV buyers
6:31 Exceeding customer curiosity by deeply understanding their needs and ensuring they're matched with the right EV.
11:26 The challenges and opportunities in the used EV market
16:38 Expanding Recharged's influence
21:11 Reflections on the importance of curiosity in both sales and customer engagement
John Foley is the Co-Founder and President at recharged
⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally!
We have a daily email!
https://www.asotu.com
✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.
🎧 Like and follow our other podcasts:
The Automotive Troublemaker ASOTU CON Sessions In the Dirt w/ ASOTU Amplify The ASOTU Wheelhouse hosted by Daniel Govaer
Send us a Text Message.
There's opportunity and potential in the EV market, but only if you seek to understand customers and adapt to their needs.
This episode of Auto Collabs features a conversation with John Foley, co-founder and President of Recharged. Positioned at the forefront of the used electric vehicle (EV) market, Recharged distinguishes itself by creating an Experience Center that goes beyond traditional sales tactics. The discussion delves into John's innovative approach to selling EVs, focusing on the challenges and triumphs of catering to a market predominantly comprised of first-time EV buyers.
John shares insights into the importance of exceeding customer curiosity, not just meeting it. By understanding the specific needs and lifestyles of their customers, Recharged ensures that every buyer is matched with the perfect EV for their life. This commitment to education and personalized service addresses a common concern among potential EV owners: the fear of the unknown.
0:00 Intro with Paul J Daly, Kyle Mountsier and Michael Cirillo
2:19 Recharged's mission to transform the electric vehicle buying experience.
4:44 90% of Recharged's customers are first-time EV buyers
6:31 Exceeding customer curiosity by deeply understanding their needs and ensuring they're matched with the right EV.
11:26 The challenges and opportunities in the used EV market
16:38 Expanding Recharged's influence
21:11 Reflections on the importance of curiosity in both sales and customer engagement
John Foley is the Co-Founder and President at recharged
⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally!
We have a daily email!
https://www.asotu.com
✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture.
🎧 Like and follow our other podcasts:
The Automotive Troublemaker ASOTU CON Sessions In the Dirt w/ ASOTU Amplify The ASOTU Wheelhouse hosted by Daniel Govaer
22 min