Extraordinary Pursuits by BIP Ventures

BIP Ventures
Extraordinary Pursuits by BIP Ventures

Extraordinary Pursuits by BIP Ventures is a conversation between some of the most accomplished and inspiring entrepreneurs, VC leaders, and economists working in the Innovation Economy. The podcast provides content for founders and investors. The ’golden thread’ is story-based education and information about the role of VC in the Innovation Economy. Each episode will simplify complex topics related to innovation, entrepreneurship, and private market investing.

  1. 2D AGO

    Hiring Beyond the Checklist: Getting the Right Executive for the Job

    What separates a “good on paper” executive from a truly transformational leader? In this episode of Extraordinary Pursuits, host Rachelle Kuramoto sits down with Kristian Schwartz, founder of Montgomery Group Executive Search, to dig into the art and science of hiring leaders who can move a business forward, especially when the stakes are high.   Executive hiring isn’t about ticking boxes or filling roles with the most impressive names and resumes. Kristian explains why it’s about clarifying the real business need, finding alignment on mission and culture, and having the conviction to recommend the candidate, even if they aren’t the one who looks “perfect on paper.” Whether you’re a founder building your first leadership team or an executive seeking to scale without making costly hiring mistakes, this is an episode that will help you think differently about talent, risk, and fit.   ‍It’s not about finding the ‘perfect’ candidate. It’s about identifying the right one for the right reasons.      Key Takeaways:   Why 40–70% of executive hires fail, and how to avoid the common traps of misalignment and poor onboarding   How to clarify the true business problem a new leader is meant to solve before you even start the search   The importance of transparency around candidate risk profiles (and why some risk is good)   How to use both data and intuition to make a confident, high-stakes hiring recommendation   Strategies for validating role specs with real candidates and making final selection decisions that last     Points of Wisdom:   “Making the recommendation requires a lot of conviction, and when it sticks, it’s incredible.” [09:27]   “40–70% of executive hires fail in the first 18 months because of poor role definition, misalignment, and onboarding gaps.” [12:49]   “Have a very clear role specification based on what the first-order problem is.” [16:54]   “De-risking and being transparent with risk is key because different people have different appetites for risk; understand where a person is and what their comfort with risk is.” [20:22]     Timestamps:   [00:01] – Introduction: Rethinking Executive Hiring   [03:47] – Kristian’s Background and Entrepreneurial Journey   [08:24] – Conviction in Hiring: Finding the Unicorn   [09:55] – The Art (and Reward) of Executive Search   [11:34] – Strategic vs. Tactical: Getting Clear on What Matters   [14:29] – Why “Slowing Down” Can Accelerate Better Hires   [16:45] – Filtering Candidates for Fit, Not Just Skills   [20:22] – De-Risking the Process: Understanding Appetite for Risk   [22:54] – Validating Role Specifications with Real Candidates   [26:12] – The Science (and Art) of Final Selection   [32:08] – Balancing Technical Skills with Culture and Support   [34:47] – Humanizing the Process: The Role of AI   [37:11] – Where to Connect with Kristian     About Kristian Schwartz:   Kristian Schwartz is the founder and partner at Montgomery Group Executive Search, specializing in recruiting functional leaders for digital marketing, transformation, and strategy. With a background as an entrepreneur and seasoned recruiter, Kristian helps high-growth companies find leaders who fit the context, not just the job description.   LinkedIn | Montgomery Group      Listen & Subscribe:  Extraordinary Pursuits is brought to you by BIP Ventures. Subscribe on Apple Podcasts, Spotify, YouTube, or your favorite platform.   Find more episodes and resources at https://www.bipventures.vc/podcasts

    38 min
  2. JUL 10

    What Most Startups Get Wrong About ICPs (and How to Get It Right)

    In this mini-episode of the Extraordinary Pursuits podcast, we're joined by BIP Ventures portfolio company leader Greg Reffner. Greg is the founder and CEO of Abstrakt.ai, a call center platform that automates quality assurance and enhances real-time agent support. He joins host Rachelle Kuramoto to discuss the importance of product market fit, the evolution of the company’s ideal customer profile (ICP), and the lessons learned from customer experiences that have shaped the company's growth and success.  Timestamps:   01:51 Understanding Product Market Fit  02:51 Refining the Ideal Customer Profile (ICP)  05:33 Lessons from Customer Experiences   Points of Wisdom:  "There were...100 different things on the list."  About Greg Reffner:  Greg Reffner is the founder and CEO of Abstrakt, an innovative AI platform that is enhancing call center operations by providing real-time guidance to agents and automating quality assurance. With a background in solving complex challenges for call center supervisors, Greg has built Abstrakt into a prominent player in real-time agent success and QA automation. His focus on finding and maintaining product-market fit has been crucial to Abstrakt’s market traction and scaling success. Under his leadership, Abstrakt has grown significantly within the BIP Ventures portfolio.   Website: https://abstrakt.ai/ LinkedIn: https://www.linkedin.com/in/gregreffner  BIP Ventures Website: www.bipventures.vc LinkedIn: https://www.linkedin.com/bipventures/ Extraordinary Pursuits: https://www.bipventures.vc/podcasts

    9 min
  3. JUN 26

    Why Every Startup Needs KPIs and How to Set the Right Ones

    Ambition can launch a startup, but metrics scale it. Without clear, measurable goals, teams can lose focus, waste time, and miss opportunities. That's where KPIs (Key Performance Indicators) come in. They transform big ideas into trackable milestones, ensuring that every effort aligns with the company's mission. This episode of Extraordinary Pursuits features Andy Seavers, the co-founder and CEO of Case Status, a BIP Ventures portfolio company. Andy and host Rachelle Kuramoto discuss how startups can unlock growth by setting (and sticking to) intelligent, accurate Key Performance Indicators (KPIs). Andy shares how his company scaled in the chaotic world of legal tech by turning operating data into a strategic asset. From using the Entrepreneurial Operating System (EOS) to make metrics actionable to building team-wide accountability through numbers, Andy offers a playbook for any founder looking to scale with precision. Whether you're just getting started or trying to systematize growth, this episode will show you why setting, benchmarking, and tracking the right KPIs isn't optional. It's foundational. Timestamps:  [02:27] Andy's background and his role at Case Status [03:49] What sparked Andy's entrepreneurial drive [09:52] The problem that led to Case Status [10:14] How Case Status has evolved [13:40] Practical tips for how to set successful KPIs  [17:37] How Case Status uses the EOS Framework [22:43] How the EOS Framework keeps everyone aligned and accountable   [25:00] Creating structures to move quickly—and in the right direction [29:24] Case Status operating principle and how it uses data to drive operations  [31:18] Andy's advice to startups on being data-driven [35:38] Where to learn more about Andy and Case Status Points of Wisdom: "The core piece of the Entrepreneurial Operating System (EOS) is that everybody has a number." [22:44] "You can't make good decisions without data, and with data, a lot of changes become factual." [26:05] "Being prepared for what could happen is trying to look into the future and see what happens if you're here or there." [33:13] About Andy Seavers: Andy Seavers is the co-founder and CEO of Case Status, a legal tech platform that has transformed how law firms engage with clients. With secure messaging, real-time updates, and AI-driven insights, Case Status helps law firms streamline communication and improve satisfaction. As an entrepreneur since 2014, Andy has led Case Status to achieve outstanding growth, including a top spot on the Inc. 5000 list. Website: https://www.casestatus.com/ LinkedIn: https://www.linkedin.com/in/andyseavers/ BIP Ventures Website: www.bipventures.vc LinkedIn: https://www.linkedin.com/bipventures/ Extraordinary Pursuits: https://www.bipventures.vc/podcasts

    37 min
  4. JUN 19

    Lead at Speed:How to Accelerate Purposefully

    Success isn’t (just) about working hard; it’s (also) about working smart. It’s about bringing clarity, efficiency, and purpose to your efforts. But how do you build and sustain focused momentum without burning out? In particular, how can organizational leaders drive change and set the right pace, rather than falling into reaction mode, especially as things get busy?  True leadership at speed is about control, intention, and the courage to drive forward with clarity, purpose, and direction in an ever-accelerating world. It’s the ability to create high-performing teams that can move fast while staying aligned and grounded in a shared purpose.  In this episode of the Extraordinary Pursuits podcast by BIP Ventures, Sophie Devonshire from The Marketing Society shares how leaders can succeed in a fast-paced environment by sustaining a high-functioning team of individuals.   This is an episode for anyone who wants to grow up without slowing up.   Timestamps:   [02:06] Sophie's background and what she does in the leadership space  [04:54] The inspiration behind Sophie’s book Superfast: Lead at Speed  [10:21] How founders can lead effectively in a high-speed world  [17:41] How leaders can create velocity and move in the right direction   [19:54] How to build a successful team and business relationships  [24:26] Assessments and classic listening in building a high-functioning team   [28:35] Setting up structures and rituals to listen, connect, and build inside out     [30:47] What a super team looks like and what happens when we achieve that   [35:01] Sophie’s advice for founders looking to build velocity and accelerate their company   [37:22] How to connect with Sophie and get her book  Points of Wisdom:  “There’s a shortcut and accelerator in learning from the stories of other people; it’s what the most curious and smart business leaders do.” [06:33]  “Whatever the size of your business, you need to slow down to build relationships in order to have the permission and the support to take risks and to move faster.” [20:59]  “It’s not strategy, it’s not finance, it’s not technology, that’s is the ultimate competitive advantage, it’s teamwork.” [30:53]  Resources Mentioned: Superfast by Sophie Devonshire  About Sophie Devonshire:  Sophie Devonshire is the CEO of Marketing Society, which is a global network of marketing leaders. Sophie is an experienced business leader and entrepreneur who has experienced firsthand the thrill of starting up, scaling up, setting a pace, and building velocity. She is also the author of the best-selling, award-winning book Superfast: Lead At Speed, which was shortlisted for Business Book of the Year and reached #1 on Amazon. With a background spanning multinational corporations, high-growth startups, and leading agencies, she brings a unique blend of creativity, strategy, and commercial expertise to leadership.   BIP Ventures  Website LinkedIn Extraordinary Pursuits   YouTube

    39 min
  5. JUN 12

    Mini-episode: The Unexpected Upside of Imposter Syndrome

    In this mini-episode of Extraordinary Pursuits, ON Partners’ executive recruiting leader Tara Flickinger shares a different approach for founders seeking to improve how they share their “why” as part of the company storytelling. She explains how to lean into unique strengths to simplify complex company narratives.   Tara also gives useful tactics for facing self-doubt. She speaks candidly about why Imposter Syndrome is more likely to afflict high achievers, and why feeling like an imposter can be a signal that you’re exactly where you’re supposed to be. For anyone navigating bold ambition, the stress of pitching and sales, or the emotional weight of being the one out front, this short conversation will inspire truth, courage, and clarity.  Timestamps [00:00] Finding and Framing Your Why  [01:25] Turning Superpowers Into Storytelling  [02:00] Imposter Syndrome and High Performers  [03:26] Keep Reaching: Reframing the Feeling of Not Belonging  Points of Wisdom  "If you're feeling imposter syndrome, the fact that you're feeling that way means that you are not."  About Tara Flickinger Tara Flickinger is a partner and executive committee member at ON Search Partners, a retained talent search firm specializing in VP, C-level, and board searches. Tara came to ON Search Partners from Parker Executive Search and, before that, Goldman Sachs. She earned an MBA at the University of North Carolina Keenan-Flagler Business School and a BA from Brown University, where she captained the women's golf team. Tara brings extensive experience with environments that demand presence and presentation.  LinkedIn: https://www.linkedin.com/in/tara-flickinger-mba-7041b97/  Website: https://onpartners.com/   BIP Ventures   Website: www.bipventures.vc LinkedIn: https://www.linkedin.com/bipventures/    Extraordinary Pursuits: https://www.bipventures.vc/podcasts  YouTube: https://youtube.com/@bipventures

    7 min
  6. JUN 5

    The HR Data Revolution: Build High-Performing Teams with People Analytics

    What does it really take to build scalable, high-performing teams—without relying on guesswork? In this episode of Extraordinary Pursuits, Noelle London, founder and CEO of Illoominus, explains how data-driven decision-making is transforming HR from a reactive function to a strategic advantage. From her entrepreneurial journey through Peace Corps, economic development, and Accenture Ventures, Noelle shares why she launched Illoominus and how the platform equips mid-market companies to use workforce data with the same precision as enterprise giants.  You’ll learn why companies need to treat people data and analytics as a core KPI, how to avoid overcomplicating your HR tech stack, and how Illoominus is building a community-led platform to scale best practices across companies. Whether you're a founder, operator, or people leader, this conversation will help you understand how to move from static reports to real-time insights—and why that shift could be your key to growth.  Timestamps:  [03:23] Noelle’s entrepreneurial journey—from jewelry maker to tech founder  [08:12] The HR challenges that led Noelle to launch Illoominus  [16:02] How people analytics integrates into the HR tech stack  [20:50] Why early-stage companies should treat people data as a core KPI  [26:28] Avoiding overcomplication: building an efficient HR tech stack  [31:36] The role of strategic people leadership in scaling culture  [34:44] What’s next for Illoominus—community, AI, and workflow innovation  [38:27] How to connect with Noelle and explore Illoominus  Key Takeaways:  “At those key moments when you’re growing quickly, think about having real-time data on what is working and not, so that you can make changes quickly and derisk losing high performers.” [19:15]  “There are point solutions for absolutely everything in HR, and a lot of them aren’t necessary, so focus on the basics, get a good HRAS that pays your people on time and does the basics.” [28:25]  “Having somebody who has a strategic direction on knowing how to use data to help make decisions is important.” [31:37]  About Noelle London:  Noelle London is the founder and CEO of Illoominus, a technology platform that works within HR systems to help organizations build and scale efficient, cost-effective, high-performing teams. With a mission to build high-performing, cost-effective teams, Noelle brings over a decade of experience in startups, civic innovation, non-profit, and corporate strategy. Noelle has led initiatives ranging from launching the Atlanta Mayor’s Office’s startup economic development strategy to opening the Crystal City office of global incubator 1776. Her work has consistently focused on connecting startups to capital, customers, and diverse talent.  Website: https://www.illoominus.com/  LinkedIn: https://www.linkedin.com/in/noellelondon/    BIP Ventures  Website   LinkedIn  Podcast Page  YouTube

    40 min
  7. MAY 22

    From Chaos to Clarity: Four Principles of Strong Leadership

    What if the key to exceptional leadership isn’t in strategies or techniques but in self-awareness and inner alignment? True leadership isn’t just about managing others—it begins with understanding who we are before influencing others. It requires clarity, patience, and the courage to pause amidst the chaos. By developing a strong inner foundation, leaders can cultivate fearless compassion, make thoughtful decisions, and inspire those around them with authenticity. When leadership flows from the inside out, it transforms teams, organizations, and the leaders, creating a lasting impact driven by purpose and integrity.  In this episode of the Extraordinary Pursuits podcast by BIP Ventures, we’re joined by Sally-Anne Airey, leadership coach, founder of Skillful Leaders, and author of the award-winning book Mindful Command. Sally-Anne shares four core concepts of leadership, actionable steps, and a powerful personal example. This episode is for anyone who manages day-to-day stresses and all the pressure that comes with being a leader.   Timestamps:   [02:37] Sally-Anne’s personal story on leadership and courage   [07:06] The four concepts of leadership from Mindful Command   [18:30] Fearless compassion: The recipe for leadership longevity    [19:35] Where to start: Learning how to pause in three steps    [22:44] How to manage day-to-day leadership in a fast-paced company   [24:26] What happens when leaders don’t take a moment to pause and step back   [26:29] Sally-Annie’s personal experience with leadership pressure in a growing company    [31:47] Where to learn more about Sally-Annie or find her book    Points of Wisdom:   “Good leaders lead themselves first, and to do that, we need to create the space to be with ourselves and find a calm center.” [04:03]   “Figuring out who you are and how you bring that into your leadership is a journey from the inside out, and it needs time, space, patience, and trust.” [04:31]   “Clarity is the first principle of leadership; if the leader is not clear, how can you expect anyone to work with or much less follow them.” [13:40]   Resources Mentioned:   Mindful Command by Sally-Annie Airey     About Sally-Anne Airey:   Sally-Annie Airey is a leadership coach and the founder of Skillful Leaders, a leadership coaching and executive retreat consultancy. She guides leaders in teams to align personal and professional aspirations. Sally’s four-decade career includes 23 years in the Royal Navy, where she achieved the rank of commander and became the Navy’s serving mother. Following her Naval service, she transitioned into international business and leadership coaching. She developed the Mindful Command framework, which integrates principles of mindfulness and leadership. Her book, Mindful Command: The Way of the Evolving Leader, shares her extensive experience.      Skillful Leaders  LinkedIn  BIP Ventures   Website    LinkedIn   YouTube

    34 min
  8. MAY 15

    Mini-episode: Reimagining In-Home Healthcare with Technology

    In this episode of the Extraordinary Pursuits podcast, HealthyMed CEO Steve Pontius joins host Rachelle Kuramoto to explain how the company is transforming healthcare by meeting underserved patients where they are.  Steve discusses HealtheMed's innovative technology offerings, which include remote monitoring devices, a health scoring system, and television-based streaming information customized for each patient. Through these efforts, the company is improving patient engagement and medication adherence. This conversation highlights the importance of understanding diverse audience needs and the power of technology to positively impact communities.  Timestamps:  00:26 Meet Steve Pontius and HealthyMed  01:57 Understanding HealthyMed's Technology  05:49 Engagement and Outcomes in Home Healthcare  Points of Wisdom:  "You have a health score with us."  About Steve Pontius:  Steve Pontius is the CEO of HealtheMed, a groundbreaking organization delivering in-home health healthcare and support to underserved populations in Minnesota. He has decades of entrepreneurial, operational and marketing experience within complex businesses in the healthcare space, including Minute Clinic. Under Steve’s leadership, HealtheMed is bridging gaps by bringing innovative technology and care into the homes of the people who need it most. HealtheMed has improved access to vital care services, the health and longevity of typically underserved populations, and the outcomes for caregivers and the healthcare system.   Website  LinkedIn BIP Ventures:  Website  LinkedIn Podcast Page YouTube

    7 min

About

Extraordinary Pursuits by BIP Ventures is a conversation between some of the most accomplished and inspiring entrepreneurs, VC leaders, and economists working in the Innovation Economy. The podcast provides content for founders and investors. The ’golden thread’ is story-based education and information about the role of VC in the Innovation Economy. Each episode will simplify complex topics related to innovation, entrepreneurship, and private market investing.

To listen to explicit episodes, sign in.

Stay up to date with this show

Sign in or sign up to follow shows, save episodes, and get the latest updates.

Select a country or region

Africa, Middle East, and India

Asia Pacific

Europe

Latin America and the Caribbean

The United States and Canada