Ever-So-Lean Podcast Matt Sims

Join us in this inspiring episode of the Ever-So-Lean Podcast as we welcome Carl Appleton, Co-Founder of Shape Associates and a true advocate for technology-driven efficiency. Carl’s remarkable journey from the Royal Navy to the Hampshire Fire Service and eventually to the Ports of Jersey as a Process Improvement Manager is a testament to the power of adaptability and seizing new opportunities.

In this episode, Carl shares his invaluable insights on embracing continuous improvement, leveraging Microsoft 365 for maximum efficiency, and overcoming cultural and organisational challenges. Discover how questioning processes and applying common sense can lead to successful process improvements and hear real-world examples of leaders empowering their teams to challenge the status quo.

We’ll take a light touch on the generational differences in technology adoption and how demonstrating the benefits of digital solutions can bridge the gap between younger and older employees. Carl’s firefighting background brings a unique perspective on prioritisation and maintaining focus, ensuring that every improvement effort is both effective and timely.

Fostering a collaborative and supportive culture is key to successful process improvement, and Carl emphasises the importance of creating a psychologically safe environment where innovation can thrive. Learn how continuous learning, seeking mentorship, and staying curious are vital for personal and professional growth in the realm of continuous improvement.

One of the highlights of this episode is Carl’s emphasis on engagement and buy-in from leadership. Hear how senior leaders at the Port of Dover set the tone for continuous improvement events and the powerful message it sends to their teams.

Finally, Carl’s dedication to simplifying complex concepts makes continuous improvement accessible to everyone. By using plain language and relatable examples, he ensures that participants can grasp and apply what they learn effectively, making sustained change a reality.

Don’t miss this enlightening and inspiring conversation with Carl Appleton. Tune in to gain practical advice, actionable insights, and the motivation to embrace continuous improvement in your own career and organisation.

This is Ever-So-Lean Extra, where we serve up an extra dose of excellence!
In Season 1, we're immersing ourselves in the prestigious UK Excellence Awards, an event that epitomises innovation, quality and sheer excellence on a national scale. Imagine a platform where industry leaders, influencers, and visionaries converge to celebrate the pinnacle of achievement in business.
We're rolling up our sleeves and diving headfirst into each award category. From the judges who meticulously study every submission to the sponsors who lend their support, from the finalists who embody excellence to the winners who stand triumphant—we'll hear from them all!
Customer experience is crucial for building loyalty and driving the success of any business or service. But what does it take to achieve true excellence in customer experience? In this episode, we dive into the Excellence in Customer Experience award category at the UK Excellence Awards, celebrating organisations that prioritise their customers at every touchpoint. 
Join us as we hear from the 2023 winners, reigning champions Octopus Energy, and finalists Arthur Ellis. Gain exclusive insights from Mike Vernon of Arval, a judging panel member, to uncover what the judges look for in a winning entry. Plus, don’t miss our conversation with Laura McLaren, Head of Continuous Improvement at Tesco, a brand synonymous with customer-first thinking and proud sponsor of this award category. Tune in for a deep dive into the world of customer excellence!
To learn more about the UK Excellence Awards and the benefits of being a BQF member, visit www.bqf.org.uk. And don't forget to tune in to more episodes of the Ever-So-Lean Podcast, available on all major platforms or at www.eversolean.com.

This is Ever-So-Lean Extra, where we serve up an extra dose of excellence!
In Season 1, we're immersing ourselves in the prestigious UK Excellence Awards, an event that epitomises innovation, quality and sheer excellence on a national scale. Imagine a platform where industry leaders, influencers, and visionaries converge to celebrate the pinnacle of achievement in business.
We're rolling up our sleeves and diving headfirst into each award category. From the judges who meticulously study every submission to the sponsors who lend their support, from the finalists who embody excellence to the winners who stand triumphant—we'll hear from them all!
In this episode, we dive into the heart of "Excellence in Continuous Improvement Culture" with insights from two of the judging panel, Carla Thomas and Martin Brenig-Jones. They reveal the tough decision to award two outstanding winners, CooperVision and Smiths, each embodying excellence in CI Culture in their own unique approaches. Hear from these inspiring organisations and their journey to success, alongside insights from award sponsor, PMI, into what it is that attracts them to sponsor this prestigious accolade.
To learn more about the UK Excellence Awards and the benefits of being a BQF member, visit www.bqf.org.uk. And don't forget to tune in to more episodes of the Ever-So-Lean Podcast, available on all major platforms or at www.eversolean.com.

Step into the realm of leadership mastery as we meet Katie Anderson, an international recognised author, leadership consultant, coach and professional speaker. Join us as we delve deep into purpose-driven leadership, continuous improvement, and it’s importance in organisational culture. We uncover transformative insights from Katie’s bestselling book, ”Learning to Lead, Leading to Learn,” hailed with international acclaim, including the prestigious Shingo Publication Award!

In this episode, Katie shares her profound experiences living across seven countries and collaborating closely with Toyota leader Mr Yoshino, offering a global perspective that enriches our understanding of leadership excellence. From aligning actions with inner purpose to embracing failure as a catalyst for growth, Katie unveils her secrets to fostering cultures of learning that accelerate individual and organisational impact.

Explore the evolution of purpose-driven leadership and discover the pivotal role of reflection and continuous learning in personal and professional development. Gain insights into creating psychological safety and fostering a culture of continuous improvement, essential for driving innovation in today’s dynamic landscape.

🔗 Links to Katie’s resources:

LinkedIn - https://www.linkedin.com/in/kbjanderson/

KbjAnderson.com - https://kbjanderson.com/

Learning to LEAD, Leading to LEARN - https://amzn.to/4bfIT5o

This is Ever-So-Lean Extra, where we serve up an extra dose of excellence!
In Season 1, we're immersing ourselves in the prestigious UK Excellence Awards, an event that epitomises innovation, quality and sheer excellence on a national scale. Imagine a platform where industry leaders, influencers, and visionaries converge to celebrate the pinnacle of achievement in business.
We're rolling up our sleeves and diving headfirst into each award category. From the judges who meticulously study every submission to the sponsors who lend their support, from the finalists who embody excellence to the winners who stand triumphant—we'll hear from them all!
The UK Excellence Awards celebrate organisations achieving significant operational transformations, benefiting customers and employees alike. Entries, ranging from cultural shifts to process improvements, compete for the prestigious Transformation Excellence Award. In this episode, we hear from 2023 laureates Jade Wilcox of Wilcox Limousines (winners) and Laura McLaren of Tesco (finalists), both sharing their transformation journeys. Additionally, we discuss the symbiotic relationship between the award and Strathclyde Business School, with Katie Ballantyne providing insights as both a school representative and a judge in this category.
To learn more about the UK Excellence Awards and the benefits of being a BQF member, visit www.bqf.org.uk. And don't forget to tune in to more episodes of the Ever-So-Lean Podcast, available on all major platforms or at www.eversolean.com.

This is Ever-So-Lean Extra, where we serve up an extra dose of excellence!
In Season 1, we're immersing ourselves in the prestigious UK Excellence Awards, an event that epitomises innovation, quality and sheer excellence on a national scale. Imagine a platform where industry leaders, influencers, and visionaries converge to celebrate the pinnacle of achievement in business.
We're rolling up our sleeves and diving headfirst into each award category. From the judges who meticulously study every submission to the sponsors who lend their support, from the finalists who embody excellence to the winners who stand triumphant—we'll hear from them all!
In this episode, Matt sits down with mazars Partner, Alan Frost, to explore the profound connection between mazars and the UK Excellence Awards. Uncover the driving forces behind mazars' steadfast commitment to recognising and celebrating excellence in business. Gain invaluable insights into the synergies between mazars' values and the ethos of the UK Excellence Awards, and discover the transformative impact of this partnership on the business landscape.
To learn more about the UK Excellence Awards and the benefits of being a BQF member, visit www.bqf.org.uk. And don't forget to tune in to more episodes of the Ever-So-Lean Podcast, available on all major platforms or at www.eversolean.com.