From Menu to Mouth: Enhancing Restaurant Experience with Voice AI with Ben Brown Marketing Moguls

In this episode of Marketing Moguls, Michael Ryan speaks with Ben Brown, co-founder of Converse Now, about actionable insights for restaurant owners and marketers. Brown emphasizes the importance of simplicity and personalization in messaging to improve brand representation and guest experience. He also recommends educating customers about AI and leveraging previous marketing skills to market AI products. The episode delves into the impact of chatbots and voice AI on the restaurant industry and how AI can increase financial performance during peak hours. Restaurant owners and marketers can benefit from these insights to improve their operations and enhance the guest experience.
In This Episode, You'll Learn:
00:00 - AI's potential to bridge job demand gap03:28 - Converse Now's voice AI for restaurant chains04:31 - Drive-throughs improve with voice ordering technology06:10 - Voice AI enhances operational efficiency and financial sustainability09:09 - Generative AI benefits AB to B organizations' platforms11:48 - AI implementation in industries: challenges and myths13:36 - Prioritizing quality and personalization in the restaurant industry15:01 - Converse Now's mission for restaurant industry quality and personalization16:26 - Relationship-building and education in Converse's marketing strategy20:50 - Simple, conversational messaging improves brand representation
Links and Resources:
Ben Brown on LinkedInConverse NowTiereleven.comGet your queries answered here: hi@tiereleven.com
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