6 episodes

All engineering is customer-facing! Especially sales engineering.

FunnelStory Alok Shukla

    • Business

All engineering is customer-facing! Especially sales engineering.

    What is wrong with customer success and how to fix it?

    What is wrong with customer success and how to fix it?

    Alok Shukla, in a conversation with Gilad Shriki, Co-founder of Descope, Former VP of Customer Success at Palo Alto Networks, on why customer success tools of today are problematic and why the future of customer success lies in data-driven automation.

    • 26 min
    Data Driven Sales Engineering | Varun Badhwar - Endor Labs , Palo Alto Networks

    Data Driven Sales Engineering | Varun Badhwar - Endor Labs , Palo Alto Networks

    Alok Shukla, in a conversation with Varun Badhwar, Founder/CEO of Endor Labs, Former GM/SVP of Prisma Cloud at Palo Alto Networks, on why being data-driven and product led is the future of enterprise sales engineering.

    An alumnus of USC, Varun currently serves as the Founder & CEO of Endor Labs, a startup focused on software supply chain security. 

    Before starting Endor Labs, Varun was the founding GM and SVP of Prisma Cloud at Palo Alto Networks, where he built the cloud-native security business from scratch to over $300M ARR in 3 years. Varun joined Palo Alto Networks by acquiring RedLock, a CSPM startup he founded three years prior and sold for over $230M. 

    • 26 min
    Sales Engineering is Customer Success Engineering | Rubrik's Alok Agrawal

    Sales Engineering is Customer Success Engineering | Rubrik's Alok Agrawal

    Alok Shukla, in a conversation with Alok Agrawal, VP of Global Sales Engineering at Rubrik.

    👉 Why Sales Engineering and Customer Success Engineering should be the same role. 
    👉 Who is the future sales engineer?

    Alok Shukla is CEO and Co-founder at FunnelStory. 

    • 32 min
    Are sales engineers relevant in a product led enterprise?

    Are sales engineers relevant in a product led enterprise?

    Alok Shukla, in a conversation with Paul Steen and James Still,  on sales engineers and their ability to forecast the success or failure of a sales opportunity, plus how sales engineers are relevant in a product-led enterprise.

    Paul Steen is Principal Sales Engineer at Imperva, and James Still ran North America for marquee sales companies such as Imperva and Coverity. 

    Alok Shukla is CEO and Co-founder at FunnelStory. 

    • 44 min
    Flashback - How Demisto turbo-charged sales engineering with data and automation?

    Flashback - How Demisto turbo-charged sales engineering with data and automation?

    Alok Shukla,  in a conversation with Rishi Bhargava and Amir Khayat ,  to define sales engineering and figure out the relevancy of sales engineering in a product-led world.

    After Demisto's success, Rishi Bhargava  (LinkedIn, Twitter) is onto his new startup Descope, focused on making user authentication and authorization easy for every application. You can get early access to the product here and Join the community here
     
    Amir Khayat is CEO and Co-founder of Vorlon (in Stealth) and previously Senior Director of Sales Engineering at Palo Alto Networks and Demisto.

    Alok Shukla is CEO and Co-founder at FunnelStory. 

    • 37 min
    So, What is Sales Engineering anyways?

    So, What is Sales Engineering anyways?

    Alok Shukla,  in a conversation with Pinkesh Shah and Scott Taschler,  to define sales engineering and figure out the relevancy of sales engineering in a product-led world.

    Pinkesh Shah is the Executive Vice President of Products at Qualys, and Scott Taschler is a phenomenal sales engineer and currently a marketing guru.

    Alok Shukla is CEO and Co-founder at FunnelStory. 

    • 41 min

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