GG #02: Workplace Leadership and Culture Real Business Connections

Real Talk with GrowGetters Episode #2 with Judith Germain, Kindra Maples & Catherine Mattice.

Watch on Youtube: https://youtu.be/K2dT35GpFFY   

During this episode, you will learn about:
[01:31] Today’s focus: Workplace leadership and culture 
[01:54] Judith Germain’s background
[02:44] Kindra Maples’ background
[03:43] Catherine Mattice’s bio
[04:57] What is the link between leadership, culture, and clients?
[09:21] The purpose of having the right leadership and culture
[13:35] The domino effect of the workplace environment
[14:33] The signs of a toxic workplace
[24:47] How to deal with toxic behaviors and workplace bullying
[30:24] What Kindra learned from working with animals that helps in working with people
[31:03] Kindra’s Five C’s for working with people or animals
(Communication, Connection, Consistency, Cookies & Compassion)
[35:22] How can leaders and managers promote compassion in the workplace?
[42:51] How to connect and support our guests 
[43:04] Catherine Mattice
• LinkedIn: https://www.linkedin.com/in/catherinemattice/\
• Website: https://civilitypartners.com/
[45:26] Kindra Maples 
• Website: https://www.culturecrushbusiness.com/
[47:18] Judith Germain 
• Scorecard: https://amplifyyourinfluence.scoreapp.com/
• Website: https://themaverickparadox.com/
• LinkedIn: https://www.linkedin.com/in/judithgermain/

Key Takeaways:
• Organizational culture supports the collective leadership culture that exists within the organization. ~Judith Germain [05:41] 
• The distinguishing factor between a company that thrives with a good culture and one that doesn’t is humanity, which serves as the connecting piece between leadership and culture. ~Kindra Maples [07:01]
• The benefit of having a culture that has leaders in it rather than just employees is that the decision-making is faster, people take ownership and accountability, and there’s zero tolerance towards toxic behavior. This ultimately leads to higher client satisfaction. ~Judith Germain [09:46] 
• The main characteristic of a toxic workplace is burnout. ~Catherine Mattice [14:29]
• Compassion plays a crucial role in creating a positive and productive workplace environment. ~Kindra Maples [33:16] 
• “What we do for a living is a huge part of our identity and our self-esteem.” ~Catherine Mattice [41:23]

People Mentioned and Other Resources:
1. Scorecard: https://amplifyyourinfluence.scoreapp.com/

Keep In Touch with Judith Germain:
https://www.maverickparadox.co.uk/
https://themaverickparadox.com/
LinkedIn: https://www.linkedin.com/in/judithgermain/

Keep In Touch with Kindra Maples:
Website: https://www.culturecrushbusiness.com/
LinkedIn: https://www.linkedin.com/in/kindramaples/

Keep In Touch with Catherine Mattice:
Website: https://civilitypartners.com/
LinkedIn: https://www.linkedin.com/in/catherinemattice/\ 
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