12 episodes

Welcome to Guilty by Association, your podcast for all things in the community association management industry with discussions ranging from HOA horror stories to how technology is changing the CAM landscape. Hosted by the Vantaca team, this podcast will dive into the emerging trends and news in community association management, as well as chatting with CAM industry leaders, banking and tech partners, and association managers from around the country. Regardless of their CAM connection, all guests are Guilty by Association.

Guilty by Association: The Vantaca Podcast Vantaca

    • Business
    • 5.0 • 1 Rating

Welcome to Guilty by Association, your podcast for all things in the community association management industry with discussions ranging from HOA horror stories to how technology is changing the CAM landscape. Hosted by the Vantaca team, this podcast will dive into the emerging trends and news in community association management, as well as chatting with CAM industry leaders, banking and tech partners, and association managers from around the country. Regardless of their CAM connection, all guests are Guilty by Association.

    Full Speed Ahead with Vantaca CEO Ben Currin

    Full Speed Ahead with Vantaca CEO Ben Currin

    In a change of trajectory, Vantaca CEO Ben Currin went from serving as a nuclear engineer on an attack sub in the U.S. Navy to piloting the rocket ship to the moon that is Vantaca. Guilty By Association Co-Hosts Shelly DeAntonio and B.D. Snow spend time with Currin chatting about his time in the military, the transition to civilian life, and what attracted him to Vantaca and the community association management industry. Currin also discusses where he sees certain trends in the industry going and Vantaca’s vision, along with some great book and podcast recommendations.

    • 38 min
    Balancing the Old with the New

    Balancing the Old with the New

    Balancing the Old with the New
    How do you balance processes that have worked in the past with new emerging technologies that help a community run more efficiently? Ricky Zilem, VP of Business Development with PS Property Management in Austin, Texas, stops by the Guilty By Association studio to chat about the questions community management associations are asking themselves, and new tech solutions emerging in the CAM industry. Cohosts Shelly DeAntonio and BD Snow also become the interviewees when answering Zilem's questions about how Vantaca approaches our relationship with community association management companies.

    • 50 min
    From Customer to Customer Success Manager

    From Customer to Customer Success Manager

    Vantaca Customer Success Manager Stacey Kruse joins Guilty by Association: The Vantaca Podcast to chat with co hosts Shelly DeAntonio and BD Snow about her experience with Vantaca both as a customer and an employee. Having personally experienced the implementation process for Vantaca while working at a community association management company, Kruse talks about how understanding where our clients are coming from has helped her in her role as a customer success manager. The Vantaca team also dives into change management, working through the different laws in each state, working remotely, and the best HOA violation she's seen.

    • 22 min
    Management with Service in Mind

    Management with Service in Mind

    Customer service can mean many things to many people. To Chris Morales, Director of Workflow at Heritage Property Management Services in Atlanta, Georgia, customer service is of the utmost importance when working in the community association management industry. Guilty by Association cohosts Shelly DeAntonio and BD Snow sit down with Chris to chat about her career journey, her customer service philosophy, and the importance of education in the CAM industry at every level—from community managers to homeowners and board members.

    • 29 min
    Banking on CAM: Trends and Insights in CAM Banking

    Banking on CAM: Trends and Insights in CAM Banking

    On this episode of Guilty by Association, cohosts Shelly DeAntonio and BD Snow are joined by James Bradley, Director of Business Development Strategy with Association Prime. Having spent time in many sectors of the community association management industry, banker Bradley provides his unique look at the trends and insights around the relationship between community association management companies and their banks.
    Guilty by Association: The Vantaca Podcast is available for streaming on Spotify, Amazon Music, Apple Podcast, and More!

    • 40 min
    Win as a Team: The Importance of People & Culture

    Win as a Team: The Importance of People & Culture

    Anyone who has spent time around a Vantaca employee will tell you -- we're big on company culture. Vantaca Director of People and Culture, Graham Elmore, stops by the Guilty by Association studio to chat with hosts Shelly DeAntonio and BD Snow about the lengths to which the Vantaca team has gone to build that winning company culture and the importance of finding the right people. As someone who was previously an elementary school principal, Graham also chats about his path to Vantaca and how some of the people management strategies he learned in the classroom apply to the corporate world as well. Learn how Vantaca employees like Graham strive to embody our core principles of: win as a team, always growing, responsibility starts with me, an unwavering commitment to the customer experience and no big company BS, each and every day.

    • 29 min

Customer Reviews

5.0 out of 5
1 Rating

1 Rating