High End Homes Handled Right

Lyndel Johnson
  • 5.0 (6)
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High End Homes Handled Right

High End Homes Handled Right is a podcast dedicated to helping listeners learn how to successfully invest in and manage luxury properties. Hosted by experienced property manager Lyndel Johnson, each episode aims to both entertain and educate.  Johnson and his expert guests dive deep into the world of high-end real estate, sharing actionable tips and strategies for maximizing returns on investment properties. From analyzing what works and what doesn't, to touring exceptional properties, this podcast equips listeners with the tools they need to avoid pitfalls and excel at managing upscale homes. Whether you're a current luxury homeowner or an aspiring investor, High End Homes Handled Right promises to be an engaging and invaluable resource. Tune in to gain a competitive edge in the world of premium property investment and management.

  1. JUN 13

    Mastering Tenant Screening for Long-Term Rental Success

    Have you ever wondered how to really find a renter who will stay long term and take care of your property? There are questions that come up about preventing evictions and creating less stress for property owners. Today, we’re breaking down the steps for mastering screening so you can minimize risk, keep your rental income steady, and protect your investment. Learn what to look for in bank statements and pay stubs See why strict standards on screening really matter Find out how communication can keep good renters longer Key Takeaways 1. While evictions can never be fully prevented, strategic and thorough tenant screening is the best way to minimize the risk. Steps such as setting strict credit and income requirements, checking employment and rental history, and verifying documents (like pay stubs and bank statements) help ensure only quality tenants are approved. 2. Using objective, data-driven processes (like spreadsheets that weigh factors such as credit score, income, references, and rental history) ensures impartiality in tenant selection. This approach removes emotional biases and focuses solely on finding the most qualified resident for the property. 3. Establishing clear, firm screening criteria and consistently upholding these standards protects property owners from allowing risky tenants to slip through. Everything from deposit amounts to lease documents and insurance options should be set with risk mitigation in mind. 4. Once a tenant moves in, the owner's or property manager's role doesn't end. Ongoing, transparent communication helps ensure tenants understand lease terms, payment responsibilities, and the consequences of late payments or violations, helping foster a professional and accountable relationship. 5. Owners and managers should focus on the long-term value and performance of the property (the asset), rather than getting emotionally attached to individual tenancies or leases. Regular evaluation of tenant performance and property condition, and making tough renewal decisions, are crucial for long-term success. Timestamped Overview 00:00 Tenant Screening: Key Financial Checks 04:57 Data-Driven Tenant Selection Process 09:57 Long-Term Property Management Essentials 11:57 Avoid Renters Who Disappear 16:17 Evaluate Before Renewing Tenancy 19:28 Peak Season Rent Decision Guidance Learn more about RPM Luxury. Subscribe to High End Homes Handled Right on Apple Podcasts, Spotify, and watch on YouTube. See omnystudio.com/listener for privacy information.

    21 min

  2. MAY 23

    A Step-by-Step Guide to Handling Tenant Evictions in Texas

    How does a responsible landlord navigate the painful process of eviction? Lyndel Johnson unpacks the emotional and financial toll that evictions take on both homeowners and tenants. Despite thorough screening and best intentions, sometimes life’s unpredictability leads tenants to fall behind.  Johnson outlines the step-by-step process in Texas, emphasizing the importance of acting promptly and professionally. Key Takeaways 1. Evictions are emotionally and financially challenging for both landlords and tenants. Even with thorough tenant screening, unexpected life events can lead to nonpayment. The process is difficult, with significant consequences for everyone involved. 2. Landlords should be attentive to early warning signs like late payments and lack of communication from tenants. Addressing issues promptly—rather than hoping things will resolve—is crucial to prevent the situation from escalating. 3. Eviction is a structured, multi-step legal process that varies by state and county. In Texas, it involves serving a three-day notice, filing for eviction, attending a court hearing, and—if necessary—requesting a writ of possession. Following correct procedures and documentation is essential. 4. Careful tenant screening can minimize eviction risk. Beyond just credit scores and employment, landlords should assess whether the tenant can afford rent plus extras—factoring in unexpected emergencies. Setting strict income-to-rent ratios is key. 5. Landlords and property managers must stick to their established policies—no exceptions, even for likable tenants or in slow markets. Prompt action and communication reinforce that rental management is a business, and help protect the landlord’s investment. Timestamped Overview 00:00 Understanding Tenant Evictions 04:53 Tenant Late Payment Communication Guide 08:17 Eviction Process and Writ of Possession 11:22 Thorough Tenant Screening Advice 12:35 Enforce Rent Protocols Strictly Learn more about RPM Luxury. Subscribe to High End Homes Handled Right on Apple Podcasts, Spotify, and watch on YouTube. See omnystudio.com/listener for privacy information.

    10 min

  3. MAY 9

    Texas Eviction Laws: What Landlords Need to Know

    How does a responsible landlord navigate the painful process of eviction? Lyndel Johnson unpacks the emotional and financial toll that evictions take on both homeowners and tenants. Despite thorough screening and best intentions, sometimes life’s unpredictability leads tenants to fall behind. Johnson outlines the step-by-step process in Texas, emphasizing the importance of acting promptly and professionally. Key Takeaways 1. Evictions are emotionally and financially challenging for both landlords and tenants. Even with thorough tenant screening, unexpected life events can lead to nonpayment. The process is difficult, with significant consequences for everyone involved. 2. Landlords should be attentive to early warning signs like late payments and lack of communication from tenants. Addressing issues promptly—rather than hoping things will resolve—is crucial to prevent the situation from escalating. 3. Eviction is a structured, multi-step legal process that varies by state and county. In Texas, it involves serving a three-day notice, filing for eviction, attending a court hearing, and—if necessary—requesting a writ of possession. Following correct procedures and documentation is essential. 4. Careful tenant screening can minimize eviction risk. Beyond just credit scores and employment, landlords should assess whether the tenant can afford rent plus extras—factoring in unexpected emergencies. Setting strict income-to-rent ratios is key. 5. Landlords and property managers must stick to their established policies—no exceptions, even for likable tenants or in slow markets. Prompt action and communication reinforce that rental management is a business, and help protect the landlord’s investment. Timestamped Overview 00:00 Understanding Tenant Evictions 04:53 "Tenant Late Payment Communication Guide" 08:17 Eviction Process and Writ of Possession 11:22 Thorough Tenant Screening Advice 12:35 Enforce Rent Protocols Strictly Learn more about RPM Luxury. Subscribe to High End Homes Handled Right on Apple Podcasts, Spotify, and watch on YouTube. See omnystudio.com/listener for privacy information.

    14 min

  4. APR 25

    The Ultimate Guide to Property Management Fees and Services

    Tired of handling property problems at all hours because you manage your own rental?  This episode is for property owners who are looking for a better way forward when a lease is ending and the headaches have piled up. In this conversation, Lyndel covers: Why choosing a property management company is more than just about the fees Which questions help you find a team that will truly care for your home How good communication changes everything for owners and tenants 1. Many property owners make the mistake of shopping for a property management company by focusing purely on whoever charges the lowest percentage. Lyndel emphasizes that low management fees often result in poor service, dissatisfied tenants, and higher long-term costs due to turnover or unaddressed maintenance issues. Owners should prioritize the value and quality of service over just the cost. 2. Lyndel recommends looking up Google reviews and asking prospective companies what sets them apart. Reviews are an excellent way to gauge real-world client experiences, while understanding each company's unique offerings helps owners find a better fit for their specific needs. 3. Not all companies perform regular or even any property inspections after the initial phase. Lyndel advises owners to ask how often their property will be visited, emphasizing that regular and systematic check-ins (like quarterly inspections plus monthly drive-bys) help catch problems early and provide peace of mind. 4. A major pain point for self-managing owners is handling maintenance emergencies at inconvenient times. Lyndel stresses the importance of choosing a property management company that has robust systems for handling maintenance quickly, including emergencies on nights, weekends, and holidays. This support is crucial for both owner peace of mind and tenant satisfaction. 5. The foundation of a good property management relationship rests on solid, responsive communication. Lyndel encourages owners to notice how companies respond to initial inquiries—do they answer calls, return voicemails, follow up with emails? Ongoing, reliable communication ensures owners will be supported whenever issues arise. Timestamped Overview 00:00 Luxury Property Management Insights 06:05 Challenges of DIY Property Management 07:26 Answering Calls Crucial for Growth 10:47 Property Management: Quality Over Cost Learn more about RPM Luxury. Subscribe to High End Homes Handled Right on Apple Podcasts, Spotify, and watch on YouTube. See omnystudio.com/listener for privacy information.

    13 min

  5. APR 11

    Top Tips for Attracting Renters: Photos, Pricing, and Property Prep

    What do you do when your rental property won't lease?  Right now, people face uncertainty about the future. Job security, price changes, and the market make folks hesitant to move. But rentals still attract interest. Lyndel Johnson shares insights.  Get back to basics with these key actions: -Focus on attractive photos and presentation -Adjust pricing based on market and feedback -Ensure a welcoming experience for prospective tenants Stay tuned for strategies to improve your rental success!  Key Takeaways 1. Current Challenges in Leasing: Takeaway: There's uncertainty in the market due to factors like economic conditions and job security, which has made potential renters hesitant to move. However, opportunities still exist for leasing properties effectively. 2. Importance of Presentation: Takeaway: The way a rental property is presented—through high-quality photos and cleanliness—plays a crucial role in attracting prospective tenants. The goal is for the potential renter to fall in love with the property and visualize themselves living there. 3. Feedback and Adjustments: Takeaway: It's important to gather feedback from potential renters who attend showings but don't apply. Understanding their reasons can help address any issues, like maintenance problems or misrepresentations in photographs. 4. Pricing Strategy: Takeaway: Setting the right price is crucial. If a property isn’t attracting interest or lease agreements, the price might be too high. Tools like Rentometer and Rent AI can help determine competitive pricing based on market analysis. 5. Creating a Positive Move-in Experience: Takeaway: Enhancing a new renter's move-in process with gestures like a welcome note, a gift, or thorough post-showing cleaning can establish goodwill and set the tone for a positive tenant-landlord relationship, encouraging lease renewals. Timestamped Overview 00:00 Navigating Uncertainty in Home Leasing 03:25 "Understanding Why Buyers Hesitate" 06:58 Real Estate Pricing Strategies 12:34 Pre-Move-In Tenant Preparation Tips 13:28 Enhancing Renter Satisfaction Learn more about RPM Luxury. Subscribe to High End Homes Handled Right on Apple Podcasts, Spotify, and watch on YouTube. See omnystudio.com/listener for privacy information.

    15 min

  6. MAR 28

    Why Every Property Manager Needs a Marketing Plan

    Today, Lyndel welcomes Ashley Pope from Grapevine Marketing to the show. During this conversation, Ashley shares insights on leveraging social media, professional photography, and the importance of property visitations. They highlight the need for applicants to verify the legitimacy of rental listings through online research and physical visits to the properties. And they discuss the benefits of using AI tools to streamline the marketing process. Takeaways 1.) Utilize all available resources, including signage, social media, and online listing platforms, to market and lease properties faster. 2.) Invest in professional photography and videos to showcase the property's features and attract potential tenants. 3.) Applicants should verify the legitimacy of rental listings through online research and physical visits to the properties. 4.) Schedule social media posts and use AI tools to streamline the marketing process. 5.) Stay informed about the ongoing battle between housing advocates and short-term rental platforms in Hawaii. Chapters 00:00 Introduction and Slow Leasing Period03:21 Tools and Strategies for Faster Property Leasing05:02 The Power of Professional Photography and Videos08:20 Verifying Rental Listings: Online Research and Physical Visits13:15 Streamlining the Marketing Process with Scheduling and AI Tools Learn more about RPM Luxury. Subscribe to High End Homes Handled Right on Apple Podcasts, Spotify, and watch on YouTube. Learn more about Grapevine Marketing here. See omnystudio.com/listener for privacy information.

    23 min

  7. MAR 14

    Why Prompt Maintenance Matters: The Impact on Tenant Retention

    How can a seemingly small maintenance issue lead to significant financial consequences for a landlord? Freddy Cruz's experience with a negligent landlord who delayed addressing an AC issue highlights the potential impact of poor property management. Frustrated by the lack of timely repairs, Freddy and his family chose to leave for a better-maintained apartment. This decision left the landlord with additional costs and a vacant property. Key Takeaways 1. The discussion highlights the importance of timely maintenance in rental properties. Delays in fixing issues like AC malfunction can lead to tenant dissatisfaction and eventually cause them to leave, leading to financial loss for landlords due to vacancy periods and additional costs for making the property ready for new tenants. 2. Effective communication between landlords and tenants about maintenance and delays is essential. When landlords or property managers fail to communicate clearly and promptly, it can exacerbate tenants' frustrations and negatively affect landlord-tenant relationships. 3. For Freddy and his family, the decision to transition from renting to owning a home was influenced by their negative rental experiences and the desire for stability and a suitable environment for their growing family. 4. The discussion touches on the potential for property management companies like RPM Luxury to address the needs of property owners and tenants effectively. It also explores the potential of turning properties into rental or Airbnb investments in appealing areas such as Richmond, Katy, and Fulshear. 5. Areas like Richmond, Katy, and Fulshear are highlighted as attractive for families due to their good school systems and growing infrastructure. This makes them appealing for real estate investors who are considering purchasing and renting properties in these locales. Timestamped Overview 03:25 Tenant Maintenance Concerns 08:27 Apartment to House Transition 10:09 Property Management Insights from Experience 12:53 Emerging Medical Hub Ecosystem See omnystudio.com/listener for privacy information.

    18 min

  8. FEB 28

    Got Keys Realty's Strategies for Training New Agents

    How does a real estate team transform struggling agents into thriving professionals? Heather Groom and Zoraya launched Got Keys Realty to provide structured guidance and support that they lacked in their early careers. With a focus on social media marketing, compliance, and alternative financing, they empower agents with comprehensive knowledge.  Their innovative team expands rapidly, driven by a family-like atmosphere and effective mentorship. Subscribe to High End Homes Handled Right on Apple Podcasts, Spotify, and watch on YouTube. Learn more about Heather, Zoraya, and the Got Keys team HERE. Key Takeaways 1. Agent Training and Support: Heather Groom discusses the goal of their realty team to train agents effectively because she and co-owner Zariah lacked guidance when they started. The main takeaway is the importance of structured training and support for real estate agents to help them succeed. 2. Team Growth and Compatibility: Heather emphasizes the selective process in growing their team to ensure compatibility among members. The takeaway is that having complementary and driven team members leads to effective collaboration and a family-like atmosphere. 3. Event-Driven Marketing: The team focuses on organizing events as a way to connect with potential clients and generate business, as seen with events like "Rock the Vote" and bridal events. The takeaway is the effectiveness of creative marketing strategies to engage with the community and attract clients. 4. Alternative Financing Opportunities: Heather mentions various financing options available, such as owner financing and rent-to-own programs, which cater to people who may not qualify for traditional home loans. The main takeaway is the importance of providing diverse financial solutions to make homeownership more accessible. 5. Innovative Brokerage Features: The brokerage offers on-site training with a TREK instructor and maintains low fees, making it attractive for agents. The takeaway is that providing continuous education and maintaining competitive brokerage conditions can lead to high agent retention and satisfaction. Timestamped Overview 00:00 Empowered Team at Vive Realty 05:43 "Unique Real Estate Event Strategy" 07:25 Breaking Barriers to Homeownership 12:11 Advance Planning for Contract Changes 13:24 "Thriving at Got Keys Realty" See omnystudio.com/listener for privacy information.

    15 min
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Ratings & Reviews

5
out of 5
6 Ratings

About

High End Homes Handled Right is a podcast dedicated to helping listeners learn how to successfully invest in and manage luxury properties. Hosted by experienced property manager Lyndel Johnson, each episode aims to both entertain and educate.  Johnson and his expert guests dive deep into the world of high-end real estate, sharing actionable tips and strategies for maximizing returns on investment properties. From analyzing what works and what doesn't, to touring exceptional properties, this podcast equips listeners with the tools they need to avoid pitfalls and excel at managing upscale homes. Whether you're a current luxury homeowner or an aspiring investor, High End Homes Handled Right promises to be an engaging and invaluable resource. Tune in to gain a competitive edge in the world of premium property investment and management.

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