36 min
How Client Onboarding Increased Our Retention By 66% Annually The Grow Show: Business Growth Stories from the Frontlines
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- Entrepreneurship
Having a strong implementation process is essential for long-term client retention, which is why it's important to have a separate department or person in charge. There are many nuances and components to a successful onboarding process, including project management, setting expectations, communication, and more. Get our tips on setting these processes up correctly in this episode.
Follow us on LinkedIn Connect with Scott Connect with Jeff Connect with Eric Grow your business with Abstrakt Join the Abstrakt team Email us Thanks for listening!
Having a strong implementation process is essential for long-term client retention, which is why it's important to have a separate department or person in charge. There are many nuances and components to a successful onboarding process, including project management, setting expectations, communication, and more. Get our tips on setting these processes up correctly in this episode.
Follow us on LinkedIn Connect with Scott Connect with Jeff Connect with Eric Grow your business with Abstrakt Join the Abstrakt team Email us Thanks for listening!
36 min