How to Handle Customer Complaints Spark Live presented by Spark Marketer

As much as we wish it wasn't the case, dealing with customer complaints comes with the territory when running any business. It's human nature to feel attacked and get defensive when someone complains about something as important to you as your business.
But knowing how to de-escalate and effectively manage complaints is more than just a business skill. It's a life skill. 
On this episode of Spark Live, Carter and Taylor cover how to effectively handle complaints and how to create a process for dealing with them that fits your business and your life. 
Thanks for listening!
P.S. For comments, questions, or ideas for topics, please reach us at sparklive@sparkmarketer.com. We'd love to hear from you!